Grand Hotel Regina  

The pool and spa

The room was on the roof of the hôtel. The unique way to acess is with the stair. The room was next to the engine of the lift. Verry noisy. 1200chf for that room was not a fair price. The diner was not wat I expected from a 5 star hotel.

The staff was very friendly and skillful, special thanks to the massagist Anja from Hannover!!! She is extremely nice person and very- very good at her job. Lomi-lomi and hot stones massage were unforgettable! I'm your fan! The view was spectacular, the quisine very good, Spa-area very impressioning

1.The system of elevators leaves much to be desired... Our suit was situated on the 5-th floor while the elevator went up only till the 4-th. At the same time, theSPA area which we used every day was situated at the floor-1. We had to go down the stairs from 0 floor and take another elevator to the -1. It wouldn't be so hard but for the baby carriage! (We stayed with our 2-month old baby) the elevators are very small, one should take a breath and block it))) 2.There is no fridge in the room 3.The switches of electricity in the are complicated too. 4.There is no climat-control in the room; 5.The restaurant service is veeeeeeeeeeeery slow! 6. expensive

The location (next to train station), the mountain and green view from backyard, the sauna, and hotel staff are excellent.

Wireless access is not free.

Staff very friendly and helpful. Room was very spacious, a large bathroom with an excellent shower. Convenient ski room with boot warmers. Pool was big enough to swim in and is housed in a lovely spa area. Buffet breakfast had plenty of variety and was constantly replenished. Again, breakfast staff very friendly.

The bathtowels are too small and bathrobes were a little tired. The bathroom whilst luxurious and spotless was a little dated (retro) The free wifi in the lobby was poor. Disappointing not to have tea and coffee making facilities in the room. An info folder of hotel facilities placed in the room would have been helpful

We liked the free apples in the reception and the staff were very nice and helpful. Each floor has a different design for the rooms and the classification in the website is not accurate, as Ive chosen the junior suit and they gave me the panoramic view and told me its all junior suits ! , anyway they changed my room yet it is still not the one on the web site . Anyways in general the rooms are acceptable , the location is great but it is not in Interlakin the city , it is about 30 minutes away by car or even by train .

We came during septemper , the weather was nice but I guess during summer time you wud like some air conditioning . And there are some sandflys around the windows but not very annoying .

Spa center, Hotel staff, Location

Everything is wonderful, especially the employee is name Gaunt the transact very elegant

The breakfast and location is good

The price of hotel drop suddenly after I booked the hotel.

Staff were very friendly, we received an upgrade as it was our honeymoon, and the room was beautiful. Maid came in twice a day, room always left spotless. Bar/lounge area relaxing, swimming pool and spa area always clean and tidy.

'double' bed consisted of 2 single mattresses pushed together - not ideal, especially given it was our honeymoon. Food was over priced and lacked quality. Staff at times too friendly - difficult to get 10 minutes peace in the bar!

Excellent location, beautiful view from the windows, spacious rooms, proximity to shops

The hotel is a little dated, breakfast quite monotonous. Restaurant, gourmet, not an application. I was once poisoned after dinner.

Good for Honeymoon. Good location. Staffs are very kindly and always give us smile.. Perfect service!!

The Sauna and spa is most impressive. Staff are friendly and the rooms are very comfortable

The breakfast is good but the refill of foods is too slow. It is away from interlakan and you better have a car if you choose to stay there

The staff was excellent. So was the suite and the restaurant. We loved it so much that we stayed another night.