Hotel Harder Minerva  

Upon checking in, the receptionist informed us we could get in touch with staff using the telephone. But there was no telephone in the room. After returning to the reception there was no one to attend to the queries. We checked with someone present at the hotel next to the reception and were informed that someone would come around 6 pm at the reception. But there was no one at that time. Next morning we had to checkout early and there was no one present at the front reception. We had to wait for to 20 minutes15 mins. There was a small bell near the reception which was supposed to grab attention of the officials. Even after pressing it multiple times there was no one to attend to us. Overall not a very satisfying experience. Not at all impressed with the service.

Truthfully speaking Nothing !!!!!

Pathetic Breakfast.Breakfast was only cereals, yoghurt, coffee/milk/ chocolate, juice, butter, cheese, jam, bread, ham. The cereals were stale, jams tart, juice had gone off and only two kinds of bread - one sliced bread and one any other. No croissant of any kind, not even a plain one. On the first day there was just one plate of ham which would get over in a matter of minutes and very reluctantly another plate would be put. On the second day there was no ham and when asked for it , we were told that none was available. Then reluctantly a plate of salami was offered. No soaps or shower caps in the bathroom, and no hygiene bags either. There was extremely poor heating which could not be increased or decreased by us. We could not even switch on the heater which supposedly started automatically at 9.00pm. All in all we had the impression that person running/owning the place was least interested or bothered. We stayed in five hotels during our trip of Swiss and Italy. This was the most expensive and the worst.

The profesionalism of the manager.

The small bathroom, the sheets, the pillows, the design of the room.

Central location, clean and friendly, good breakfast.

Very Convenient Location

Very Small Rooms no space to move around. Wc is too small

Staff are very helpful and flexible

Mir und meiner Familie hat gar nichts gefallen

Es ist sehr unlibefol eingerichtet das zmorgen bereich .und die karte zum schiff fahrem haben wir erst an der apreise bekommen

Toilette und Dusche ausserhalb

Wir wurden als jährliche Gäste freundlich begrüsst. Man kann jetzt am 1.1.2012 früher als 18 Uhr Abendessen

Hotel situé dans une rue au calme et malgré tout à courte distance de la rue principale d' Interlaken..

Le petit déjeuner manquait de variétés.

房間尚寬敞。英式古典酒店。用餐地點風景美。

tranquillo e in posizione centrale. stupenda la sala da pranzo/colazioni

nulla in particolare, avendo letto i commenti di altri turisti. anzi ho risocntrato un servizio migliore rispetto a quanto non fosse stato indicato come "critico" da parte di altri viaggiatori,