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Chrum 29, 3920 Zermatt, Switzerland – Show map
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27 verified reviews
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Skiing, Hiking, Cycling
WiFi is available in all areas and is free of charge.
No parking available.
Family Rooms, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 8:00 PM
Until 9:30 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One child from 3 to 5 years stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
This property only accepts cash payments.
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Based on 27 reviews
Value for money
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- Location is within the Zermatt town village. Convenient. Lots of stores, restaurants, bakeries, cafes. - Jakob Graven & his aunt are super friendly and helpful. - Room is clean. Everything is provided. Full kitchen and fully equipped. Beds are 2 twins, combined (we're ok with this since this is how it is in most europe). Bathroom is clean. Only 1 towel is provided (luckily we brought 1 towel with us). No shampoo, soap, etc provided (not a problem). - Free wifi. Good signal. - Room has a small patio overlooking a mountain (not Matterhorn), and the church next door. - Stayed here for 4 nights. Enjoyed it!
- There should be a more clear instruction on what to do when check in. We found the house, and we didn't quite know what to do. It turned out the front door is open, then there's no lobby or desk or anybody on the first floor. We went up to the 2nd floor and found my name on a piece of paper on one of the 2 doors.The door was unlocked, and we found 2 sets of keys hanging on the wall. This is not a problem, but it would've been "less stressful" if we know what we're supposed to do before hand.
Lovely location right next to the English church. Jacobs directions might not have been the best ones. On leaving station and heading right along the main drag turn right immediately just past the information centre(still part of station really) and follow the road around to the top and once the road goes down the HG is on the right(high side) with the English church on the left(the low side) ..a 5 to 6 minute walk. If you walk down the main drag and turn right past the alpine centre you have to go up several stairs to the English church. Not good with heavy luggage. Excellent comfortable apartment...excellent cooking facilities, great view from balcony,good WiFi!
Nothing really...very happy with our stay there
Close to town. Quiet. Very nice and helpful owner. Jakob gave us everything we needed. This is a wonderful place to stay and the price is very reasonable.
Great studio, central located(but quite), next to railway station, restaurants, shops, all attractions. The studio has everything you need for a self catering accommodation. Good size of room, bathroom and balcony. Beds are comfortable. Wifi worked great. Mr Graven was very nice, helpful and even if we did not speak German language, we managed to communicate very well with him.
Just as a recommendation for elder persons: if you have heavy luggage, it would be better to take a taxi from the railway station, as part of the way to the studio(about 100m) is uphill.
It was great to have the kitchen and the fridge. The studio basically has everything a traveler needs.
It would be better if more toilet paper could be provided. The payment could be scheduled more clearly as to avoid any inconvenience esp. when the owner is out of town.
Bed was too hard
Wonderful place. Lots of room. Comfortable beds. Good bathrooms. Great location. Very nice owners.
The room is well-equipped kitchennette. Not too far from the train station and gornergrat bahn.
Stay in front of the cemetery. hard to find the entrance and walk up to the hill, not suitable for luggages. There's no heater.
Very well equipped kitchen. Clean and comfortable. Loads of hot water. Jacob very friendly and helpful.
The room was clean and spacious. It had beautiful view. The shower was strong. The location was away from the traffic and very peaceful. We enjoyed stay there.
Haus Graven is located right off the main street in Zermatt making it a great location to walk to restaurants, train, stores, etc. The studio apartment itself was really new and clean. Beds were very comfortable. Plus, it was nice to have a kitchen to be able to prepare some of our own meals. Our studio also had a balcony with chairs which was really nice to be able to enjoy the beautiful views. Overall, excellent accommodation and would highly recommend to others!!
A few minor things...first, when we got there, we didn't know where to go in the building. We were able to find someone who pointed us up the stairs which is where we found a door with our name on it. So that was a little confusing. And then the other thing was that we never actually met the owner so we didn't know how to pay, if we needed to clean the apartment before we left, etc. None of the paperwork in the apartment was translated to English so that was also a little confusing. However, none of these small details changed our good experience at Haus Graven (just something to be aware of for others)
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