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Holiday Inn Lugano Centre
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7.1
Top
Based on
404
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with older children
Switzerland
June 24, 2009
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Distance to the lake. Leke side is beautiful. Internet, they sell high speed internet connection but it was very slow and almost impossible to use. Plus was very expensive. |
4 |
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Walter
Mature couple
Pompano Beach,
United States of America
June 18, 2009
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very friendly hotel staff, 1 block to San Salvatore Funicular, 3 blocks to lake, nice morning buffet |
8 |
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Adnan
Family with young children
Amman,
Jordan
May 29, 2009
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The hotel was good, great breakfast, room was big enough, the reception staff was very helpful to show us directions and where to go around. The major problem is the garage, it is too small and crowded, with bigger car you can't maneuver easily inside, and it is overpriced considering that the hotel is not in the center and you can find free parking in the streets around, also the hotel is not so close to Lugano center, you need to walk for 15 mins at least and at late night it is long way to go back. |
7.5 |
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Hector
Family with young children
Chennai,
India
May 9, 2009
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Breakfast |
4.5 |
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Anonymous
Young couple
Czech Republic
May 4, 2009
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The Staff very friendly and helpful The room was very dirty, carpets all over the places. Definetly not a 4 star hotel |
4.5 |
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Salil
With friends
Amstelveen,
Netherlands
May 4, 2009
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Very convenient location, friendly staff and the Restaurant Manager was very hospitable in particular |
8.5 |
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Roberto
Family with young children
Kirchdorf,
Switzerland
April 23, 2009
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Nichts vieles No comfort (E.G. no soap, and just 1 towel for 2 adults), ok but first time in a 4* hotel. No design, no Charm in the room and in the stairs. Old and cold environment. And why to ask extra 3 chf for a crepe when the rate is 400 for a room, lose the charm of luxury. Nevertheless Big Room |
5.5 |
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Anonymous
Family with young children
Switzerland
April 19, 2009
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The most reasonable price for a supposedly 4 star hotel........ UNFORTUNATELY...this hotel is highly overated!!!! How can a 4 star hotel not even have a kettle for boiling water!!! In addition, the website states in a family room there was 1 room with 2 single beds and another with a double bed...but when we arrived it was actually different from what was shown on website. When questioned, the receptionist said I had to specify at time of booking!!!! Booking. |
4.5 |
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Anonymous
Family with young children
Switzerland
April 17, 2009
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The hotel calls itself a 4 star, which is absolutely scandalous! It's definitely not more than a 2 star. Prices are far too expensive. No kettle and tea making facilities in our room and no safe, as was mentioned on the website. Staff unfriendly, definitely not trained in the hotel industry. The hotel's own private parking is paying, it should not be. |
4 |
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Anonymous
Solo traveller
Korea, South
April 16, 2009
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This hotel seems to a cheap motel, not hotel. I couldn't understand why this hotel is a four star hotel. I yhink it is one star hotel. The room is quite small and the furniture was too cheap. The breakfast is too simple. They even charge for cheap coffee. There are too many things which make the quest unhappy. The most difficult part was a sickening smell!!! |
3 |
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Uday
Young couple
Geneva,
Switzerland
April 15, 2009
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The stay was plesent and fun. As the hotel is only 50 m from the lake and most of the sites. It however requires the clients to have a car.... Their parking is not the best. The site did not tell us that the out door pool was closed till july. The resturent was not the best. |
9 |
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Anonymous
Solo traveller
Macedonia
April 10, 2009
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Quiet, clean, comfort room. Nice breakfast |
7.5 |
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Janardhanan
With friends
chennai,
India
March 11, 2009
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I liked the staff,they are allways smileing and helpful.It is close to the lake and other center places. And the good B'fast at the restrent. |
8 |
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Lee
Family with young children
Bercher,
Switzerland
March 10, 2009
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The employees were exceptionally helpful and nice. The rooms were perfect for families with the ajoining rooms. |
8.5 |
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Marianna
Young couple
Bologna,
Italy
March 4, 2009
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I liked the kindness of the reception staff and the position of the hotel, close to the lake. The temperature in the room was way too high during the night, and it was difficult to set it to a more comfortable one. Also, the hotel should offer a parking lot or a garage for free to guests!! |
6.5 |
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Anonymous
With friends
Belgium
February 23, 2009
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A bit dated, but over all ok On 19 feb they still served the cake "happy valentine" ?? . Left overs from the restaurant were put on the buffet the next morning(s) ; |
7.5 |
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Simon
With friends
rabat,
Malta
February 4, 2009
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i know it was your fault that the 2 lifts where not working, but at least you should have let us use the service lift. I had a painful legs |
6.5 |
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Vasileios
Young couple
Athens,
Greece
January 23, 2009
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In summary it was a pleasant staying. I had to pay for the parking and the price for internet connection was too high. |
7.5 |
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Ramiro
Family with older children
algete,
Spain
January 13, 2009
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Location was convenient (close to town centre) The room was a non smoking room and smells like a smoking room |
7 |
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Clara
Young couple
Neuchatel,
Switzerland
January 8, 2009
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King size bed is great The room is a bit dim and the toilet too |
5.5 |
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Lingning
Solo traveller
Zuerich,
Switzerland
January 4, 2009
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We stayed in the family room, which is very convenient and value for money if you travel with kids. No view of lake from the hotel room |
7.5 |
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John
Mature couple
Algoz,
Portugal
December 29, 2008
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Very comfortable bed, great buffet breakfast, gym and indoor pool. Reception and cleaning staff very friendly and helpful. Two out of three bar staff not so. |
7.5 |
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Anonymous
With friends
Greece
November 29, 2008
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I didn't enjoy the stay in Lugano in general. the conversion of the rates. The hotel converted the the euro/swiss franc at a very low price-much. We ended up paying a lot more than the site said. In general that the idea during our whole stay in Lugano. If I went back to Lugano I would just pass through. I would never stay there more than a few hours. That is the impression all of my friends had. |
4.5 |
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Scott
Solo traveller
Inverkeithing,
United Kingdom
October 25, 2008
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comfort, security in knowing what to expect of a Holiday Inn all the extra fees (e.g. internet) although I guess it maybe helps keep cost down for those who don't want them |
8 |
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Sharyn
Family with older children
Currumbin,
Australia
October 16, 2008
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Good location, staff were helpful and friendly. Great breakfast. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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