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Holiday Inn Lugano Centre
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When would you like to stay at the Holiday Inn Lugano Centre?| Room type | Max | Rate |
|---|---|---|
| Classic Double / Twin Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Standard Double Room (Special Offer) (Fully Prepaid) |
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Show prices |
| Family Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly.
Activities
Sauna, Fitness Centre, Casino, Solarium, Hiking, Cycling, Indoor Swimming Pool, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Laundry, Breakfast in the Room, Currency Exchange, Fax/Photocopying.
Internet
Wired internet is available in the hotel rooms and costs CHF 11.50 per hour.
Guest Parking
Private parking is possible on site (reservation is not possible) and costs CHF 20.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged CHF 60.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro, CartaSi
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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Click thumbnail to see a larger photo of Holiday Inn Lugano Centre. Or show description of this hotel
The guest reviews are submitted by our customers after their stay at
Holiday Inn Lugano Centre.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
337
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Emil
Solo traveller
София,
Bulgaria
November 12, 2009
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Better internet connection. |
5.5 |
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Anonymous
Family with young children
Switzerland
November 4, 2009
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Staff was excellent - best we have encountered in Switzerland - from the reception to the waiters in the restaurant... We went mainly to see Lugano and do some shopping at Fox Town. The hotel was the perfect match for our needs. |
10 |
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Beat
Mature couple
Bützberg,
Switzerland
October 14, 2009
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We took the opportunity to stay there for a prolonged weekend and enjoyed the intermediate season reduction which shifted the performance/cost ratio to the good side for us. We also enjoyed the public transportation connections just a few steps from the hotel. |
6.5 |
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Clinton
With friends
Pine Mountain,
United States of America
October 14, 2009
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Well situated, very friendly staff, very nice breakfast Restaurant closes too early at night Ex. Friday 10pm. WIFI is not offered. |
9 |
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Khalid
Young couple
RIYADH,
Saudi Arabia
October 13, 2009
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locaiton Services & staff |
5 |
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Bassam
Family with young children
Al Khobar,
Saudi Arabia
September 28, 2009
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it should be 2 star |
3.5 |
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Ilana
With friends
Ninderry,
Australia
September 24, 2009
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The breakfast had lots to choose from, although the breakfast staff seemed stressed it was nice. The reception man was helpful with tourist information and shopping tips. Noise from the local area below and around the hotel. |
7 |
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Pinky
Young couple
kolkata,
India
September 21, 2009
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The indoor pool was good.The bed was also very comfortable.The man at the reception from como,was the only polite,helpfull and informative staff present. We chose this hotel as it mentioned to have a gym...but the fitness room was "out of shape". The only equipment present in it was 2 treadmills which were out of order,a cycle and a stepper.No weights no other machine...it cannot be classified as a gym!!! We complained at the front desk and the staff couldn't be bothered. Break fast is unaccepable as you have to pay extra for an omlette.The menu on the table does not reflect,what is really offered.the break fast buffet is not replenished.E.G. The buffet is from 7:30 am till 10:00 am. Many items were not replenished when there was 1 hr still left for the buffet.The staff at breakfast was unfriendly...and inefficient even when they were not full. |
5 |
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Anonymous
Young couple
Switzerland
September 16, 2009
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not a nice hotel, lousy service and room |
2.5 |
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Dieter
Mature couple
Marzling,
Germany
September 11, 2009
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The staff was friendl, it is close to the lake side, rooms are quiet, parking in the garage The lifts are somewhat outdated, to small, stopping always at the reception floor automatically. |
7 |
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Anonymous
Young couple
Switzerland
September 8, 2009
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The location is convenient and our room was comfortable and spacious. The bed was large and comfortable .. and got the thumbs up from my husband; a tall Dutchman who rarely finds a hotel bed he is happy with! |
7.5 |
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Abdul
Family with older children
kuwait,
Kuwait
September 1, 2009
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excellent service and frindly staff lack of parking facility for vehicle and cost charged per day |
9 |
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Anonymous
Family with young children
Cyprus
August 27, 2009
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Just the location of the hotel. parking space, garaze door, very small and old elevators, room not in good condition and the breakfast was not good. |
3 |
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Anonymous
Solo traveller
Kuwait
August 15, 2009
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It is close to Lugano lake, and to the bus stop. |
8 |
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Anonymous
Young couple
Belgium
July 23, 2009
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They have great receptionists at this hotel, very helpful staff! Parking is very easy & safe. Also the location of the hotel is nice as you are very close to the lake. The hotel feels & looks like an old, run down 1970´s building. The rooms are out of date and to be honest I wouldn´t stay here for more than 1 night.. The breakfast is quite poor, only a few things on offer like butter and bread.. I would say that value for money is very poor at this hotel even with Swiss prices! |
5.5 |
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Sh
Family with young children
01280 prevessin-moens,
France
July 5, 2009
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very small lifts...the parking was not free in a 4 stars hotel and no other choice(parking)...no tea and coffee tray or even a glass in the rooms..the receptionests were tough not even a smile in general I would recommend it only for someone who just want a place to sleep and shower but not as a 4 stars hotel |
6 |
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Anonymous
Family with older children
Switzerland
June 24, 2009
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Distance to the lake. Leke side is beautiful. Internet, they sell high speed internet connection but it was very slow and almost impossible to use. Plus was very expensive. |
4 |
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Walter
Mature couple
Pompano Beach,
United States of America
June 18, 2009
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very friendly hotel staff, 1 block to San Salvatore Funicular, 3 blocks to lake, nice morning buffet |
8 |
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Adnan
Family with young children
Amman,
Jordan
May 29, 2009
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The hotel was good, great breakfast, room was big enough, the reception staff was very helpful to show us directions and where to go around. The major problem is the garage, it is too small and crowded, with bigger car you can't maneuver easily inside, and it is overpriced considering that the hotel is not in the center and you can find free parking in the streets around, also the hotel is not so close to Lugano center, you need to walk for 15 mins at least and at late night it is long way to go back. |
7.5 |
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Hector
Family with young children
Chennai,
India
May 9, 2009
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Breakfast |
4.5 |
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Anonymous
Young couple
Czech Republic
May 4, 2009
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The Staff very friendly and helpful The room was very dirty, carpets all over the places. Definetly not a 4 star hotel |
4.5 |
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Salil
With friends
Amstelveen,
Netherlands
May 4, 2009
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Very convenient location, friendly staff and the Restaurant Manager was very hospitable in particular |
8.5 |
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Roberto
Family with young children
Kirchdorf,
Switzerland
April 23, 2009
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Nichts vieles No comfort (E.G. no soap, and just 1 towel for 2 adults), ok but first time in a 4* hotel. No design, no Charm in the room and in the stairs. Old and cold environment. And why to ask extra 3 chf for a crepe when the rate is 400 for a room, lose the charm of luxury. Nevertheless Big Room |
5.5 |
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Anonymous
Family with young children
Switzerland
April 19, 2009
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The most reasonable price for a supposedly 4 star hotel........ UNFORTUNATELY...this hotel is highly overated!!!! How can a 4 star hotel not even have a kettle for boiling water!!! In addition, the website states in a family room there was 1 room with 2 single beds and another with a double bed...but when we arrived it was actually different from what was shown on website. When questioned, the receptionist said I had to specify at time of booking!!!! Booking. |
4.5 |
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Anonymous
Family with young children
Switzerland
April 17, 2009
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The hotel calls itself a 4 star, which is absolutely scandalous! It's definitely not more than a 2 star. Prices are far too expensive. No kettle and tea making facilities in our room and no safe, as was mentioned on the website. Staff unfriendly, definitely not trained in the hotel industry. The hotel's own private parking is paying, it should not be. |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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