Hostellerie Des Chevaliers  

Location.We booked one double and a family room. Lovely bedding and we had a great view. The family room was large . Good buffet breakfast. Has its own parking. Would stay there again.

Good breakfast, free wifi, good location just outside the city walls

Cold rooms, even with shutters drawn closed; rooms and facility are a bit dated; beds are a bit too hard

Excellent breakfast, unbeatable location

Very poor service at reception, offensive decorations, plain rooms and no restaurant not a good value for money.

Very good location right next to town. The rooms were clean, quaint and the staff was quite helpful. The breakfast was quite good, offering lots of options. Overwall, we enjoyed our stay.

We had a family room and a double room (without a view). The family room was great. The double room, while very clean, was quite small. It was fine for one night but I would not book it for a lengthy stay. Otherwise, all was good.

This is a superb hotel in an outstanding location on the edge of the medieval village of Gruyeres with wonderful mountain views.

Location

We found all the staff very friendly and ready to give any information about the area and what we could do and see.

Location and staff

No air conditioning and the room was opprfesively hot. Spoilt the hotel experience

The Hostellerie Des Chevaliers is on the edge of the old town of Gruyeres; a minute's walk and you're there. The hotel's rates include a good buffet breakfast. Other guests reported they had decent guest rooms.

Our room -- supposedly designed for four persons, was cramped. Any time your kids can walk from mattress to mattress to mattress to mattress without hitting the ground, and when it's tough to find a place to open all the suitcases, you're talking cramped. Though we were on the top floor, our room oddly had no view, with a single small window high up on the wall. Internet service was intermittent thanks to a balky wi-fi system.

The location of the hotel was perfect for visiting both the castle and the h r Giger museum and, because of this we were able to walk everywhere.

It was very convenient to the town center given that it is not possible to utilize a car inside the city. There was private parking.

The room was too small and there was not any space to open the suitcases.

Impeccably clean and very nice bathtub. Convenient location, but probably anywhere in Gruyeres will be equally convenient. Nice views, but would expect that anywhere in this town.

Not gracious. On the afternoon we arrived, staff were yelling and slamming doors for a few hours. This was not a relaxing environment and made the guests feel like they didn't matter to the hotel. At checkout, credit card machine was not working and staff insisted we go to town to get cash, although they knew it would cause us to miss our train. We left anyway, and they processed the transaction with our card information on file. This was needlessly stressful and made the guests feel the hotel was concerned principally with its own convenience rather than that of its guests.