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Recently booked in Lugano
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Good,
Score from 547 reviews
“Very clean, comfortable bed and decent amenities, very close to shopping areas and lake. Very helpful staff. Very safe and convenient.”
Yolanda,
Le Grand Saconnex Geneva
The Hotel Acquarello is located in the historic quarter of Lugano, right at the lower terminus of the cable car going between the center of town and the main train station. Some rooms have a balcony and offer views out over the roofs of Lugano. The multi-lingual staff is happy to give you recommendations about what to see and do in Lugano. Lake Lugano can be reached within a 5-minute walk and many shops and restaurants can be found in the immediate surroundings of the Acquarello hotel as well. Hotel Rooms: 59, Hotel Chain: Swiss Quality Hotels. Most recent booking for this hotel was today at 11:19 from Italy.
GeneralBar, Elevator, All Spaces Non-Smoking (Public and Private) ActivitiesFitness Center
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Total Hotel Score:7.1
Based on 547 reviews Guest reviews are written by our customers after their stay at Acquarello Swiss Quality Hotel. |
Score breakdown
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Score filter |
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Vivien
Solo traveler
Glasgow,
United Kingdom
August 14, 2011
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Quiet! Friendly, helpful and efficient staff. Pleasant atmosphere. Room comfortable and relatively spacious.
3 out of 3 people found this review helpful, did you?
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9.6 |
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Bing
Solo traveler
Singapore,
Singapore
September 4, 2011
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Hotel staff working at evening time is very rude.
2 out of 2 people found this review helpful, did you?
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4.2 |
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Ricardo
Group of friends
Bauru,
Brazil
May 18, 2012
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The location. Situated in the center of Lugano and a few meters from the lakeside. The difficulty for parking
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7.5 |
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Michel
Group of friends
Quiers sur Bezonde,
France
May 15, 2012
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Location is ok the rest is very poor We needed 3 rooms urgently at last minute and that was the only hotel witth 3 rooms available during this particular week end.
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3.5 |
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Alexander
Solo traveler
Vladimir,
Russia
April 30, 2012
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There is to noisy at nights.
0 out of 1 people found this review helpful, did you?
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6.3 |
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Olga
Young couple
zheleznodorozhniy, Moscow region,
Russia
April 28, 2012
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Price, clean, everything works The hotel is ok, location from the central railway station is just one stop by mountail trolley, 5 minutes all way. But I definitely will not go to his hotel because of its terribly close location to this mountain trolley rails, so the noice starts at around 6am and finishes at 11pm so no chance to sleep at all. above noise there is also terrible vibration. The hotel would worth it's money if the location would be far from this trolley pass. We booked the economy room but suspectthatvibration could be heard from every room of the hotel. So we spend one sleepless night in this hotel and escaped early morning, earlier than panned...
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5.4 |
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Kriangsak
Mature couple
Nontaburi,
Thailand
April 27, 2012
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good location, just take funicular from train station. a few minutes walk to the lake.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Rita
Mature couple
Rosario,
Argentina
April 4, 2012
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Mainly its location, right in the heart of the city (the noise of the cable car beside it is not terrible at all!). It's clean, comfortable, I'd come back if again in Lugano.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Alexey
Group of friends
Nice,
France
March 27, 2012
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The location is awesome, the rooms are very well appointed, the beds are very comfortable and the staff are very nice and helpful. I can only sleep in the complete silence and the cable car of which I was warned during the booking process produces really a lot of noise. I woke up at 5 am never to be able to get back to sleep, since the cable car started moving up and down each 30 minutes or so and my window was so close to its path that I would probably be easily able to talk to the people in the car :) Conclusion: if you are a light sleeper, do ask the hotel staff to give you a room which does not overlook the cable car.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Ann
Family with older children
Batavia NY,
United States of America
March 26, 2012
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The room was over a train that ran all day and late into the evening. There was one key for the room, and you had to lock it from both sides.
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5 |
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Sardar
Group of friends
London,
United Kingdom
March 25, 2012
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It is situated in the down town area. Easy to access transportation. Friendly people.. The cable car that runs near the acquarello..cause disturbances
1 out of 1 people found this review helpful, did you?
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6.3 |
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Julie
Group of friends
Charlotte, North Carolina,
United States of America
March 12, 2012
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Location! Small crowded rooms.
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8.3 |
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Anna
Young couple
Allenwinden,
Switzerland
March 7, 2012
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near the funiculare and hence train station. also in the middle of the city. price is just ok dont take room 32 (superior!) as its is less than 12m2 without flat screen or coffee machine as advertised, and the view is primarily of the rooftops not the lake. the pictures advertised are of 1 of 3 rooms that they have with balcony and flat screen etc. the other superior rooms are as described above.
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6.7 |
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John
Mature couple
Shoreline,
Switzerland
March 2, 2012
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Location is very convenient. Upgrade to room with bath was provided at no extra charge when room with bath across the hall was not available. Breakfast is excellent. I found the proximity to the cable car and attendant noise to be a plus rather than a minus.
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8.3 |
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Mario
Mature couple
Washington DC,
United States of America
February 22, 2012
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The best value for money in the center of Lugano if you are traveling by train
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10 |
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Ramesh
Young couple
Zurich,
Switzerland
December 30, 2011
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Excellent location May be more facilities
1 out of 1 people found this review helpful, did you?
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6.7 |
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E
Group of friends
Rome,
Switzerland
December 23, 2011
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Rumbling noise from the funicular will keep you awake until midnight and it starts again at 07:00. 18 euro breakfast additional charge is not good value for the offerings. Hotel charges for internet service in standard and economy rooms.
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3.8 |
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Martyn
Solo traveler
walsall,
United Kingdom
December 12, 2011
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Hotel, idealy situated to visit lugano, ideal for the lake etc, freindly staff.
1 out of 2 people found this review helpful, did you?
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8.8 |
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Sergey
Solo traveler
Santa Marinella (RM),
Italy
November 21, 2011
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Position is great, very quick and easy access to historic center, shopping are, railway station, gourmet restaurants. Very comfortable hotel with very good facilities and excellent stuff. I eill surely come again. Thank u all! Friendly, Sergio.
0 out of 1 people found this review helpful, did you?
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9.2 |
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Salil
Solo traveler
DEWAS,
India
November 9, 2011
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The most striking feature was the very couteous and helpful reception staff esp. Ms. Johanna. Small items like electric adapter for Swiss connection was very helpful.
0 out of 1 people found this review helpful, did you?
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8.3 |
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Zhipeng
Young couple
lijiang,yunnan,china,
China
October 27, 2011
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big room
1 out of 1 people found this review helpful, did you?
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6.3 |
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Chun
Group of friends
Hong Kong,
Hong Kong
October 25, 2011
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Price is reasonable Too noisy as too close to the cable car station. The staff is not helpful!
Did you find this review helpful?
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4.6 |
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Christina
Group of friends
Minnetonka,
United States of America
October 24, 2011
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The location...hotel was very central. There was a funicular going right through the hotel that continued through until about midnight and then started back up early in the morning. We were put in a room right next to it and it felt like an earthquake as the funicular rumbled up the hill.
Did you find this review helpful?
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5.4 |
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Lee
Solo traveler
Sunrise Beach,
Australia
October 12, 2011
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I only had an afternoon in Lugano and chose this hotel because of its nearness too the train station. I was really impressed. Having read other reviews re the noise from the furnicular, I was a little worried but I never heard it at all! Very clean, staff very accommodating. Couldn't have wanted any more.
0 out of 1 people found this review helpful, did you?
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9.6 |
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Philippe
Solo traveler
bay harbor islands,
United States of America
October 12, 2011
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Ideal base from which to operate in lugano
1 out of 1 people found this review helpful, did you?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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