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Acquarello Swiss Quality Hotel
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When would you like to stay at the Acquarello Swiss Quality Hotel?| Room type | Max | Rate |
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| Run of the House Room |
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Show prices |
| Standard Double Room for Single Use |
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Show prices |
| Standard Twin Room for Single Use |
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Show prices |
| Standard Twin Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Superior Double Room for Single Use |
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Show prices |
General
Restaurant, Non-Smoking Rooms, Elevator, Soundproofed Rooms, Shops in Hotel.
Internet
Internet via modem is available in the hotel rooms and costs CHF 5.00 per hour.
Guest Parking
Public parking is possible at a location nearby and costs CHF 23.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years are charged CHF 20.00 per night and person for cots.
All older children or adults are charged CHF 60.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro, CartaSi
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Acquarello Swiss Quality Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
264
reviews
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Show scores of: |
Individual guest reviews for Acquarello Swiss Quality Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Minna
Family with young children
Kangasala,
Finland
December 7, 2009
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Hotel was situated just by the funicular and it was very easily reachable from railway station. It was also right in a city centre. Breakfast was good. The receptionist was quite rude and not service minded at all. |
7 |
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Richard
People with friends
New York,
United States of America
October 19, 2009
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Convenient location on one of the main squares. Freindly, English speaking staff. Proximity to the funicular can result in a noisy stay. |
8.5 |
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Anonymous
Mature couple
United States of America
October 14, 2009
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Extremely rude and uncaring desk clerk--internet did not work |
3.5 |
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Anonymous
Solo traveller
United Kingdom
October 12, 2009
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The location was very convenient and the staff were friendly and helpful.the rooms were clean. There was little soundproofing between the room I was in and the adjacent ones, I could hear conversations and every sound when people were going to the bathroom/ toilet in the rooms next door to me.Its a pity as otherwise its a good friendly clean hotel, maybe we just need earplugs...... |
8 |
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Abdulrhman
Family with young children
RIYADH,
Saudi Arabia
October 11, 2009
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staff |
3.5 |
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Anonymous
Solo traveller
United States of America
October 8, 2009
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The convinience of the Funiculare and being so close to Lago Lugano. |
9.5 |
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Anonymous
Solo traveller
Italy
October 5, 2009
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noise of other customers |
6.5 |
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Julie
Mature couple
Coromandel Valley,
Australia
October 1, 2009
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Locstion in the centre of the city. Size of room. Safe in the room. All ok as I took note of other comments and asked for a room well away from the noise of the fenicular. Lift in our section of hotel did not work so had to walk through to other section all the time |
7 |
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Anonymous
Family with young children
Switzerland
September 28, 2009
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Stafff very friendly and helpful The bed broke in the room my last day staying in the hotel. I think the plank beneath the mattress broke. I told the hotel receptionist and I think they may have fixed it. |
7 |
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Anonymous
Mature couple
United States of America
September 21, 2009
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The helpfulness of the staff, location. The hotel has dealt with many of the issues in previous guest reviews that were negative |
8.5 |
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Donald
Mature couple
shawnee,
United States of America
September 20, 2009
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Conveniently located. < |
7 |
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Anonymous
Solo traveller
Australia
September 15, 2009
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very convenient to the funicular tram connection to the station, very close to central shopping and restaurants and short walk to lake. i asked for a quiet room and was pleased to have a room on the 5th floor looking outside towards neighbours gardens. |
7.5 |
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Richard
Solo traveller
London,
United Kingdom
September 14, 2009
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Very cheap, clean and central Very disappointing breakfast |
7.5 |
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Anonymous
Solo traveller
Russian Federation
September 14, 2009
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A very cosy location(side by side with the funicular transporting to the r/w station), especially when your morning train is rather early. May be it can be a bit noisy from the funicular in action, but I haven't noticed it, however. |
8.5 |
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Vitalii
Mature couple
London,
United Kingdom
September 9, 2009
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Very central |
7.5 |
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Abdulkarim
Family with young children
RIYADH,
Saudi Arabia
August 24, 2009
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near to the main station, lake, via nassa , friendly helpful staff no air condition , very hot , even they provide a fan but still hot, i think i stayed in an oven , |
7 |
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Natalja
Solo traveller
RIGA,
Latvia
August 21, 2009
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Convinient location right in centre next to funicular, which is great if you are travelling by train, no need to take taxi. No airconditioner in the room..was difficult for hot August |
3.5 |
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Anonymous
People with friends
United Kingdom
August 16, 2009
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location - arrived by train in very wet weather but using funicular able to get from train to hotel reception totally under cover. |
7.5 |
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Peter
Mature couple
London,
United Kingdom
August 11, 2009
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Central Location in Lugano & Good Value |
8.5 |
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Timo
Mature couple
Helsinki,
Finland
August 6, 2009
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A hotel with all basic amenities and reasonable room rates. We arrived late, the only room available was right on top of the cable car station which causes quite a bit of noise. |
7.5 |
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Colin
Solo traveller
Creswick Vic.,
Australia
August 1, 2009
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good choice for central location at an economical price |
8 |
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Anonymous
Young couple
Switzerland
July 29, 2009
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Hotel is very centrally located and staff has been very friendly. As a minor point, I think it is important to mention that I believe that the hotel staff should follow a certain dress code, which I was missing in this hotel. It does not look professional to stand behind the reception in very casual army pants and trainers. The same counts for the breakfast staff, who was showing of her belly piercing. As said, this does not influence the friendlyness of the staff, but coming from the hospitality industry myself, I cannot understand this sloppy way of dressing in a service profession. |
7 |
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Simone
Young couple
Interlaken,
Switzerland
July 29, 2009
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It was very close to the city center and the fact that it was so close to the funicular was no problem. I was afraid that the noise would wake me up in the morning. Staying on the 5th floor probably helped. |
7.5 |
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Anonymous
People with friends
United Kingdom
July 15, 2009
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Most of the staff were pleasant and the rooms were clean No air conditioning, little bar facilities and sometimes poor service from staff |
4 |
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Fiona
Solo traveller
Shoreham by sea West sussex,
United Kingdom
July 6, 2009
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clean,good bed the wall from the window |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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