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Property Highlights

Free WiFi

Places of Interest:

Chapel Bridge (0.1 miles) Jesuit Church (0.2 miles) Rosengart Collection Lucerne (0.1 miles)
Show map Ameron Hotel Flora Luzern

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Newest reviews for Ameron Hotel Flora Luzern

  • Anonymous
      Thailand
    August 27, 2014

    breakfast should be improved

    7.9

  • Deborah
      Australia
    August 27, 2014

    Great location - very friendly and helpful staff. Rooms very clean. Breakfast facilities very good.

    Very noisy if you stay in the rooms that face the street. Noise seems to echo up to rooms and nightclub next door attracts a lot of traffic at all hours of the night and morning !

    10

  • Miki
      Japan
    August 25, 2014

    Breakfast- very fresh, variety of foods Room- air conditioned, clean, modern, spacious

    I couldn't know how to pour the boiled water from a coffee maker in my room. It is not a big problem, though.

    10

  • Ryo
      Switzerland
    August 25, 2014

    very close to the Luzern Station but quiet, very efficent staff, well equipped room, rich breakfast.

    10

  • Anonymous
      United Kingdom
    August 23, 2014

    Great location, efficient staff

    Double room was rather small

    7.5

  • Anonymous
      United States of America
    August 19, 2014

    Location. Clean and well appointed room with a balcony and view of the mountain when it wasn't raining. Breakfast was great. Quiet.

    It was warm-we should have asked for a fan.

    9.2

  • Bertwin
      Netherlands
    August 18, 2014

    Design Location Clean Breakfast

    Not cheap Can be difficult to park your car

    7.5

  • Tony
      United Kingdom
    August 14, 2014

    Great location and lovely staff

    Occasional large influxes of people, it is a large hotel

    8.8

  • Michael
      United Kingdom
    August 10, 2014

    Proximity to centre of town and breakfast

    No tea/coffee making facilities in room

    10

  • Chunying
      United States of America
    August 10, 2014

    Too bed service

    3.3

  • Malia
      United States of America
    August 9, 2014

    The breakfast buffet was poor.

    8.3

  • Anonymous
      Kuwait
    August 9, 2014

    the location and near to car parking

    the luggage helper with service fees !

    5.4

  • Chi
      Hong Kong
    August 8, 2014

    Excellent breakfast

    Bed too small

    5.4

  • Alon
      Israel
    August 7, 2014

    Perfect location, very clean, nice rooms, Very good breakfast. we highly recommend

    10

  • Rajat
      United Arab Emirates
    August 6, 2014

    Location is very convenient, staff is friendly and helpful

    Rooms are small

    9.2

  • Anonymous
      Switzerland
    August 6, 2014

    Things like having a free bottle of water, slippers and bathrobes were a plus. Reception staff was very helpful. Close to the main station.

    Room is a little bit small.

    8.3

  • Peter
      United Kingdom
    August 5, 2014

    Excellent location for the train station and the centre of Luzern Pleasant staff

    No tea making facilities in the rooms or English TV chanels

    9.2

  • Evelyn
      Canada
    August 1, 2014

    Close to train station, good breakfast and staff helpful.

    Room was hot.

    8.3

  • Heather
      United Kingdom
    July 31, 2014

    Location. The hotel is a 5 min walk from the train station and 2 min walk to Chapel Bridge down a mostly quiet side street. I could see Chapel Bridge from my window (If I leant out of it!). The breakfast was fine but very busy. Fridge and a safe in the room.

    I requested a quiet room, but our room was just above a multi storey car park at the front of the building. We were woken at 3am by a noisy car and 5am by people coming from the bars. Room was quite small. No kettle in the room

    7.1

  • Stephen
      Australia
    July 29, 2014

    Great, clean hotel, nice staff, lovely restaurant, breakfast excellent and great location.

    Was told we could have upgrade for 30 euro inc minibar but they don't tell you mini bar is only for 1 night.

    7.5

  • Gayle
      United States of America
    July 29, 2014

    THE HOTEL WAS THE NICEST WE HAD ON OUR VACTATION. THE BEDS EXTREMELY COMFORTABLE. BREAKFAST WAS SOOO GOOD. LOCATION OF THIS HOTEL WAS VERY CONVIENT TO THE RIVER & WE WERE THERE FOR "LUCERNFEST" AND WAS ABLE TO GO BACK TO OUR ROOM TO REST BEFORE THE FIREWORKS & BE BACK ON THE BRIDGE IN 5 MINUTES.

    NOTHING

    10

  • Anonymous
      Canada
    July 28, 2014

    Location, location, location. A block and a half from the train station and buses, two blocks from the covered bridge that crosses to the old town. The breakfast was good and plentiful. Staff was courteous and always helpful, not only with hotel matters but also with tourist suggestions.

    8.3

  • Michael
      United States of America
    July 27, 2014

    Excellent location. Close to! the train station, points of interest, and restaurants.

    We couldn't get into out room until 3:00, so we decided to have coffee and scrambled eggs from the buffet while we waited. $50. We also had a false fire alarm at 1:30 a.m. our last night there. Staff was business friendly.

    7.9

  • Kylie
      Australia
    July 27, 2014

    The location is good, only a block from Chapel Bridge, but do yourself a favour and stay in one of the many small hotels/motels/pubs with a view to the Lake or Chapel Bridge instead.

    The hotels primary market appears to be tour groups. As independent travelers we were treated as an inconvenience. At breakfast all tables in one area were taken so we continued around to the next area which we had seen used as overflow other mornings. The staff member who then came to us scolded us as you would a child, left to find us a table then placed us in the section we had been told off for sitting in originally. Another morning, we arrived for breakfast only half hour before the end of service after a late night before and hoping to avoid the mass tour groups. We were abruptly greeted by a staff member whose only interaction was to ask if we knew when breakfast service ended implying we were too late. At this point probably 30% of the breakfast dishes had run out and were not being refreshed even though the service time was still in session. At one point when all towels were removed for cleaning and then not replaced in our room we asked at reception on our way out. The staff were rude rolling their eyes and sniggering at us advising that the towels would be replaced when the cleaning staff got to it. On returning to the hotel hours later to shower and dress for dinner we still had no towels, asked again, then a after an hour had to call again. One night we were surrounded by a student or young adult group making noise into the early hours. Complaints to the hotel did nothing, they didn't even bother having a staff member come to the floor to address the guests. Wifi was unreliable. A couple of good staff members when complaints were escalated which is why we made the Booking.com staff rating fair, but overall poorly trained staff who didn't seem to want to be working in a hotel. Fine for an overnight stay if passing through, but if you're hoping for a nice hotel experience go elsewhere.

    5.8

  • Dennis
      Australia
    July 24, 2014

    Fantastic location to enjoy lucerne andvery handy to train station for the airport. Great breakfast and the room was fine. Absolutely no complaints.

    9.2

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