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Ameron Hotel Flora Luzern
Seidenhofstrasse 5, 6002 Lucerne – Show map
Excellent location – rated 9.3/10! (score from 1053 reviews)
Rated by guests after their stay at Ameron Hotel Flora Luzern.
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The most recent booking for this hotel was made on Aug 30 at 11:18 AM from Thailand.
6 Reasons to Choose Ameron Hotel Flora Luzern
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141 properties in Lucerne
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1053 verified reviews
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Ameron Hotel Flora Luzern's staff speak: Italian, French, Spanish, English, German
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Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs CHF 26 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning
Italian, French, Spanish, English, German
From 3:00 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged CHF 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Ameron Hotel Flora Luzern accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1053 reviews
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Great location - very friendly and helpful staff. Rooms very clean. Breakfast facilities very good.
Very noisy if you stay in the rooms that face the street. Noise seems to echo up to rooms and nightclub next door attracts a lot of traffic at all hours of the night and morning !
Breakfast- very fresh, variety of foods Room- air conditioned, clean, modern, spacious
I couldn't know how to pour the boiled water from a coffee maker in my room. It is not a big problem, though.
very close to the Luzern Station but quiet, very efficent staff, well equipped room, rich breakfast.
Great location, efficient staff
Double room was rather small
Location. Clean and well appointed room with a balcony and view of the mountain when it wasn't raining. Breakfast was great. Quiet.
It was warm-we should have asked for a fan.
Design Location Clean Breakfast
Not cheap Can be difficult to park your car
Great location and lovely staff
Occasional large influxes of people, it is a large hotel
Proximity to centre of town and breakfast
No tea/coffee making facilities in room
Too bed service
The breakfast buffet was poor.
the location and near to car parking
the luggage helper with service fees !
Bed too small
Perfect location, very clean, nice rooms, Very good breakfast. we highly recommend
Location is very convenient, staff is friendly and helpful
Rooms are small
Things like having a free bottle of water, slippers and bathrobes were a plus. Reception staff was very helpful. Close to the main station.
Room is a little bit small.
Excellent location for the train station and the centre of Luzern Pleasant staff
No tea making facilities in the rooms or English TV chanels
Close to train station, good breakfast and staff helpful.
Room was hot.
Location. The hotel is a 5 min walk from the train station and 2 min walk to Chapel Bridge down a mostly quiet side street. I could see Chapel Bridge from my window (If I leant out of it!). The breakfast was fine but very busy. Fridge and a safe in the room.
I requested a quiet room, but our room was just above a multi storey car park at the front of the building. We were woken at 3am by a noisy car and 5am by people coming from the bars. Room was quite small. No kettle in the room
Great, clean hotel, nice staff, lovely restaurant, breakfast excellent and great location.
Was told we could have upgrade for 30 euro inc minibar but they don't tell you mini bar is only for 1 night.
THE HOTEL WAS THE NICEST WE HAD ON OUR VACTATION. THE BEDS EXTREMELY COMFORTABLE. BREAKFAST WAS SOOO GOOD. LOCATION OF THIS HOTEL WAS VERY CONVIENT TO THE RIVER & WE WERE THERE FOR "LUCERNFEST" AND WAS ABLE TO GO BACK TO OUR ROOM TO REST BEFORE THE FIREWORKS & BE BACK ON THE BRIDGE IN 5 MINUTES.
Location, location, location. A block and a half from the train station and buses, two blocks from the covered bridge that crosses to the old town. The breakfast was good and plentiful. Staff was courteous and always helpful, not only with hotel matters but also with tourist suggestions.
Excellent location. Close to! the train station, points of interest, and restaurants.
We couldn't get into out room until 3:00, so we decided to have coffee and scrambled eggs from the buffet while we waited. $50. We also had a false fire alarm at 1:30 a.m. our last night there. Staff was business friendly.
The location is good, only a block from Chapel Bridge, but do yourself a favour and stay in one of the many small hotels/motels/pubs with a view to the Lake or Chapel Bridge instead.
The hotels primary market appears to be tour groups. As independent travelers we were treated as an inconvenience. At breakfast all tables in one area were taken so we continued around to the next area which we had seen used as overflow other mornings. The staff member who then came to us scolded us as you would a child, left to find us a table then placed us in the section we had been told off for sitting in originally. Another morning, we arrived for breakfast only half hour before the end of service after a late night before and hoping to avoid the mass tour groups. We were abruptly greeted by a staff member whose only interaction was to ask if we knew when breakfast service ended implying we were too late. At this point probably 30% of the breakfast dishes had run out and were not being refreshed even though the service time was still in session. At one point when all towels were removed for cleaning and then not replaced in our room we asked at reception on our way out. The staff were rude rolling their eyes and sniggering at us advising that the towels would be replaced when the cleaning staff got to it. On returning to the hotel hours later to shower and dress for dinner we still had no towels, asked again, then a after an hour had to call again. One night we were surrounded by a student or young adult group making noise into the early hours. Complaints to the hotel did nothing, they didn't even bother having a staff member come to the floor to address the guests. Wifi was unreliable. A couple of good staff members when complaints were escalated which is why we made the Booking.com staff rating fair, but overall poorly trained staff who didn't seem to want to be working in a hotel. Fine for an overnight stay if passing through, but if you're hoping for a nice hotel experience go elsewhere.
Fantastic location to enjoy lucerne andvery handy to train station for the airport. Great breakfast and the room was fine. Absolutely no complaints.
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