Kastanienbaum Swiss Quality Seehotel  

As it was not the high season, we could stay in the hotel with a very good value. It was just located by the beautiful lake Luzern, and the view from the garden was superb. We stayed in the room on the mountain side, (so that we cannot get the lake view,) but it was very clean and quiet. The beds were comfortable, and we liked that there were some fruits for welcoming guests in the room. Also there is a business centre, and we could use the internet and the printer. The breakfast was fine also - different types of hams, lots of fruits and cereals, breads etc. The ladies at the reception, they were friendly enough.

I think we both liked the hotel very much. But we found the restaurant just too expensive. (The set menu is about 75 swiss francs per person.) It is located in the so-called village 15 min bus ride from Luzern, and we just did not expect it cost that much. (We did not eat in the restaurant, so we cannot tell about the quality.) But Luzern itself is an extremely expensive place (more than London, Paris or Tokyo), so considering that maybe it is the normal price. And there was one strange thing about the breakfast. The lady who served us in the first morning, she asked some guests whether they would like 'scrambled eggs', but not everyone. So I did not know there was a cooked breakfast as well as the already prepared cold ones. I think if there is a cooked breakfast, it is better to specify it on the menu.

The lake view is excellent.

Need to take bus to go to the hotel from the centre of luzern.

Very nice hotel, good view, good food

It would be nice to have free internet (though chf 5 per day is not too bad)

Lovely location, nice view. We enjoyed great swimming in a lovely and calm surrounding.

Its location right at the lake. Good service

Gorgeous views, nice breakfast, friendly staff

Bee problem with dining terrace, noisy parking lot if your faces mountain view

The breakfast buffet was a little disappointing. Some hot food would be a good addition. Eg, bacon.

Great views, beautiful surroundings, very convenient access, very helpful staff

The view was wonderful and the restaurant is very fine and has his own terrace direct beside the lake. The boat departure is 1 minute on foot away from the hotel and Lucern is very close.

The bathroom is too small and nothing special for such a good hotel

View from the room was exceptional and the breakfast was best in Europe.

People are allowed to smoke in food area. Not good.

We had a nice stay at this hotel. Only 15mins by bus to Lucerne and bus stop outside hotel so we left the car in car park for a couple of days. You can also go by boat from the hotel as well. Our bedroom overlooked Lake Lucerne and had recently been renovated. Bathroom was rather small however served it's purpose. Breakfast was included which was very good. We did eat a la carte one evening and enjoyed our meal very much. Sadly the weather was not good so unable to use the excellent outside seating and eating area. The reception staff were most helpful.

easy bus to town, great breakfast

The food was excellent but rather expensive. The location (view on the lake) is beautiful.

The hotel is refurbished but some elements stay old-style.