Kastanienbaum Swiss Quality Seehotel

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In and around
hotel Grand Hotel National Luzern Seehotel Sternen
Convention Centre Messe Luzern 3.5 km
Landmark Kapellbrücke 4.4 km
Train Station Lucerne Station 4.0 km
Airport Kloten (ZRH) 52.0 km Belp (BRN) 65.0 km Basel-Mulhouse (BSL) 87.6 km

Kastanienbaum Swiss Quality Seehotel

St. Niklausenstrasse 105, 6047 Kastanienbaum-Lucerne (Show map)

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Guest reviews

Photo Kastanienbaum Swiss Quality Seehotel

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Score from 102 reviews

8.4

The idyllic hotel stands in a picturesque lakeside spot on the Horwer peninsula, only 15 minutes drive from the old town of Lucerne.

There are five 18-hole and two 9-hole golf courses within half an hours drive from the hotel and offers an oasis of calm close to the city of Lucerne.

Rooms: 42. Hotel Chain: Swiss Quality Hotels.

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box.

Activities

Outdoor Swimming Pool.

Services

Room Service, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and costs CHF 10.00 per hour.

Guest Parking

Free public parking is possible on site.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 - 24/24 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled up to 14 days before date of arrival, no fee will be charged.

If cancelled up to 8 days before date of arrival, 25 percent of all nights will be charged.

If cancelled up to 4 days before date of arrival, 50 percent of all nights will be charged.

If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and extra beds

All children under 1 year stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged CHF 90.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Swimming pool with private beach and garden for sunbathing. Own marina, public bus and boat service into the centre of Lucerne. Parking spaces available directly at the hotel.

Food & beverage

The hotel includes the Wintergarten "Hechtstube" with local and international dishes. The restaurant "Chrueztricher" serves refined cuisine (15 Gault Millaug points). There is also banqueting rooms for up to 120 people and a large lakeside terrace for lunch and dinner.

Area information

The peaceful surroundings and the proximity to the lake are ideal for walking, jogging or going on beautiful hiking tours to relax and unwind.

Important information

A city tax of CHF 1.35 per person and night applies.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Area photos

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Kastanienbaum Swiss Quality Seehotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.4

Based on 102 reviews

Staff	9.1
Services	8.4
Clean	9
Comfort	8.2
Value for money	7.5

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Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 102)

Gabriela

RIO DE JANEIRO, Brazil
5

Staff:		Clean:		Value for money:
Services:		Comfort:

The hotel is situaded in the wonderful place. It's near from Lucern, only 10 minutes by bus. The staff are very polite. The hotel's restaurant is great. Then, everything it was amazing.

Zipora

Tel-Aviv, Israel
5

Staff:		Clean:		Value for money:
Services:		Comfort:

everything was wonderful - the place, the breakfast and the stuff.

I wish I had a coffee-maker in the room.

8.5

Anonymous

Israel
5

Staff:		Clean:		Value for money:
Services:		Comfort:

the location, size of room, excellent breakfast

Ziyad

Dammam, Saudi Arabia
5

Staff:		Clean:		Value for money:
Services:		Comfort:

The location is excellent. It is in front of the lake. You can use the bus just one step out of the hotel to reach the downtown. Its good hotel and nice view and service. The Breakfast is excellent and has so many choices. I liked the hotel very much and I have enjoyed my stay

9.5

David

West Wickham, United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Quality food -excellent welcome

The weather

9.5

Anonymous

United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

The view

No waiter service by the pool

Maurizio

staggia senese - poggibonsi, Italy
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous

Belgium
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Overall very good experience

Proposed exchange rate Euro versus CH very low

Denise

Newbury, United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

All the points covered in item 2

We would have preferred a wider selection of English newspapers, not just the Financial Times. A very minor quibble though.

Paul

Armthorpe, United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Stunning lake views from our quality room and patio, Good resturant and room service, Very helpful an polite staff. The local ferryboat and padal-steamer from the front of the hotel was a great bonus and all added for relaxing getting about in comfort. We will definately be visiting this hotel again in the future.

Keewoong

Ostrava, Czech Republic
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Small outdoor swimming pool and lake-side beach, and maybe the ferry in front of the hotel even though I didn't use it.

Too expensive for me...

Sulaiman

Riaydh, Saudi Arabia
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Clean & quite

Small room and I requested sea view room upon booking but I was given mountain view instead!!

8.5

Ian

Ipplepen, United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Location - quiet and attractive

bathroom was small.

Anonymous

United Arab Emirates
5

Staff:		Clean:		Value for money:
Services:		Comfort:

i liked the most is the location of the hotel on the bank of the lake.

the size of the room.

9.5

Anonymous

United Kingdom
5

Staff:		Clean:		Value for money:
Services:		Comfort:

restaurant,pool,staff

Vittorio

como, Italy
5

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Mahmoud

HUFUF, Saudi Arabia
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Ohad

Tel Aviv, Israel
5

Staff:		Clean:		Value for money:
Services:		Comfort:

The staff was very helpful. The buffet breakfast was excellent.

The bathroom was very, very small. The water pressure in the shower was very low and there was little hot water.

Anonymous

United States of America
5

Staff:		Clean:		Value for money:
Services:		Comfort:

nice lobby

soft beds, no air conditioning.

Eshaaq

DUBAI, United Arab Emirates
5

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Jean-francois

ekaterinburg, Russian Federation
5

Staff:		Clean:		Value for money:
Services:		Comfort:

quietness of the area, site and surrounding

room too small

Anonymous

Israel
5

Staff:		Clean:		Value for money:
Services:		Comfort:

the staff. food. location. view

7.5

Menzo

Haarlem, Netherlands
5

Staff:		Clean:		Value for money:
Services:		Comfort:

Excellent location. Quiet place. Magnificent view on the lake from terrace and rooms. Good restaurant.

7.5

Igor

Thorold, Canada
5

Staff:		Clean:		Value for money:
Services:		Comfort:

location

Your website posted that this room has jacuzzi, but in reality is not!!!

7.5

Anonymous

France
5

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Previous page Next page Showing 1 - 25 (Total 102)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Grand Hotel National Luzern

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Seehotel Sternen

The hotel is located in the heart of central Switzerland, right by the banks of Lake Lucerne in picturesque Horw Bay, only a 5-minute drive from Lucerne.

» View all hotels in Kastanienbaum

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Kastanienbaum Swiss Quality Seehotel

Score from 102 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Area information

Important information

Terms & Conditions

Area photos

Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well:

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