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Best Western Hotel Krone
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7.8
Top
Based on
143
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Nelson
Mature couple
Porto Alegre,
Brazil
July 8, 2009
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Location, Room Confort, Value for money, Breakfast, Cleanliness, Wireless conection. Hotel staff at Reception: some employee (two) not very friendly with guests unfamiliar with spoken german/swuiss. Fortunatly the others were extremely polite. |
8.5 |
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Maria
Mature couple
Ribeirao Preto,
Brazil
July 4, 2009
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The size of the bedroom was really good, the structure and accessories of the bathroom, the localization near to the train station and to the interesting things to visit in town. There is no air conditioned and the window cannot be sufficiently open to allow the air renovation. Communication with staff was difficult since they do not speak english or french. The breakfast was poor and serve in a very small room. |
5 |
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Hor
Young couple
Hong Kong,
Hong Kong
June 30, 2009
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I stayed during weekend n was "upgraded＂ to Magic Hotel of the same group around the corner. The room was cheap taste design and I really don't think it's an upgrade. The worst thing is down the street it was super noisy with people yelling n singing all night long. So impossible to get any sleep. Noisy n no housekeeping after 4 pm |
3.5 |
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Eugene
Mature couple
Paris,
France
June 26, 2009
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A very good location right in the centre of the old town; easy and free wireless internet access; decent breakfast. In response to a request for directions to a place outside the city centre, the receptionist referred us... to the railway station information desk. |
7.5 |
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Shalini
Family with older children
Elgin,
United States of America
June 25, 2009
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Triple room was spacious, nice to have mini-fridge and coffee maker in room, location was perfect in Weinmarkt area of old town and within walking distance of the main attractions (close to the Chapel bridge), nice assortment for breakfast (continental) Parking was 27Euro/day, but then again it was expensive everywhere in Luzern |
7.5 |
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Mohamed
Family with young children
RAS AL KHAIMA,
United Arab Emirates
June 14, 2009
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the breakfast need to be improved, very small area for breakfast, woman who work there need not to look at peaple while they are eating( especially if we book room for 4 and we are 2 adults and 2 kids of course we will go back and fourth feeding our 3 and 4 years old kids so please don't do that agian because it makes us uncomfortable). |
5 |
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Nigel
Mature couple
Highfields,
Australia
June 10, 2009
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The hotel itself was nice we were upgraded to an apartment which was nice and the receptionist who we met initially was very friendly We were extremely upset and appalled by the attitude of two staff members the first being i would thing the head waitress in the breakfast room, my husband simply asked if there was hot food available, as at some hotels after you sit down they ask if you would like this and he did not want to eat other food if this was available. |
6 |
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Kazuhiko
Mature couple
YOKOHAMA-SHI,
Japan
May 24, 2009
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Lake tour, mountain hiking and city tour |
7.5 |
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Per
Mature couple
huddinge,
Sweden
May 11, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Andrew
Mature couple
Muscat,
Oman
May 9, 2009
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Biggest hotelroom I've ever been in. Very spacious. Fantastic breakfast. Loved the Coffeemaking facilities in the room. Right in the town centre. Unfortunately alot of noise in the morning due to deliveries being made to all the shops around. |
10 |
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Anonymous
With friends
Canada
April 17, 2009
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The staff were wonderful! They helped us out whenever we needed it and suggested great places to eat! The hotel is located centrally and is perfect for shopping, eating and/or sightseeing! |
9 |
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Joshua
Young couple
Hobart,
Australia
April 14, 2009
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Room size was very good, breakfast was excellent and the location right in the middle of the old town was gorgeous but still within easy 5 minute walking distance to city center and train station. |
9 |
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Allen
Solo traveller
dietfurt,
Germany
April 11, 2009
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Pet-friendly, location-in old-town,buffet included with room, I was satisified with everything.. |
10 |
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Anonymous
Family with young children
Australia
April 6, 2009
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Large room & bathroom in a great central location. Good variety at breakfast. Baby cot was set up when we arrived. Parking was a little expensive, but worth it to save the hassle of parking ourselves. A small mix up with the cost when checking out, but it was resolved when I showed the reservation confirmation. Separate single beds pushed together to make a 'double'. |
6.5 |
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John
Solo traveller
Redhill,
United Kingdom
March 27, 2009
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Clean, warm, staff very helpful would stay again. Unable to fault for the price and basic comfort |
7.5 |
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Anonymous
With friends
Spain
March 23, 2009
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Perfect position, The room is incredibly clean and comfortable. We'll choose it next time for sure! |
9.5 |
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Edwin
Young couple
26 Hung To Road, Kowloon,
Hong Kong
March 16, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Lieneke
Solo traveller
Capelle aan den IJssel,
Netherlands
March 14, 2009
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Excellent value for money, valet parking very useful |
9 |
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Thomas
Mature couple
RABAT,
Malta
March 12, 2009
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I stayed at the Hotel in Jan 2009 with my wife. We found the staff most pleasant especially the Canadian waitress who served us breakfast every morning. Hotel is well sited in the old part of town and our room number 46 very elegant, large and airy and clean. |
9 |
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Anonymous
Young couple
Israel
February 25, 2009
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Great location, friendly staff. There was a smell of smoke in the room, while I specifically asked for a non-smoking room when I made the reservation. When I reported about this to the hotel's staff, they said that my room is not a non-smoking room, and that my request for non-smoking room could not be fulfilled because there weren't any available non-smoking rooms. |
5 |
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Nora
Family with young children
Etoy,
Switzerland
February 24, 2009
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The spacious family room and the hotel's central location. |
10 |
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Anonymous
With friends
Slovenia
January 19, 2009
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internet facilities, location was good, breakfast and the room was very nice. |
9.5 |
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David
Family with older children
Gibsons BC,
Canada
January 8, 2009
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Location was excellant. Gps could only get us near hotel, then we found it on foot because we did not realize that as a hotel guest that we could drive in the pedestrian zone. Front desk girl was excellant. The auto valet service was worth every cent. Included breakfast was one of the best that we had on our trip to Europe. Some heavy cigarette smoke in the hallways, but it did not infiltrate our rooms. |
9.5 |
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Anonymous
Family with older children
China
January 5, 2009
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Access to 4 bedded room - suitable for family |
8 |
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Iain
Family with young children
Mildura,
Australia
November 27, 2008
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This reviewer provided a score but did not have any comments |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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