Best Western Hotel Krone

ホテルは車両乗り入れ禁止区域内に建っていた。ホテルの紹介に注意書きとして記載するべき。

ホテル紹介文内の駐車場について、隣接の専用駐車場ありとなっていたが、車両乗り入れ禁止区域で、全く離れ- た一般の駐車場を紹介された。

車でのアクセスルートが難しく（一見、進入禁止にも見える石畳の広場を経由するので。。。）、ホームページ- に解説があれば利用者にわかりやすいと思います。向かいのホテル前に駐車することができましたので、駐車そ- のものには問題ありませんでした。

Directly in the historic center - walking distance from most attractive sites.

It is a beutiful place and very plesant to visit

When I arrived I was asked if I would like an upgrade. I was told that the room though nicer was up three flights of stairs with no elevator. On the plus side I was told the room had a kitchen and washer dryer. I was not told until after I had purchased food to cook that the stove had no pots/pans/plates/silverware and cost 50 Franc a day to use. However the rest of the event was very nice

The room was very noisy at night and especially noisy early in the morning when the city cleaner cleans the street and clearing up the rubbish bin. I would not choose to stay in this hotel again.

Location, Room Confort, Value for money, Breakfast, Cleanliness, Wireless conection.

Hotel staff at Reception: some employee (two) not very friendly with guests unfamiliar with spoken german/swuiss. Fortunatly the others were extremely polite.

I stayed during weekend n was "upgraded＂ to Magic Hotel of the same group around the corner. The room was cheap taste design and I really don't think it's an upgrade. The worst thing is down the street it was super noisy with people yelling n singing all night long. So impossible to get any sleep.

Noisy n no housekeeping after 4 pm

Triple room was spacious, nice to have mini-fridge and coffee maker in room, location was perfect in Weinmarkt area of old town and within walking distance of the main attractions (close to the Chapel bridge), nice assortment for breakfast (continental)

Parking was 27Euro/day, but then again it was expensive everywhere in Luzern

The hotel itself was nice we were upgraded to an apartment which was nice and the receptionist who we met initially was very friendly

We were extremely upset and appalled by the attitude of two staff members the first being i would thing the head waitress in the breakfast room, my husband simply asked if there was hot food available, as at some hotels after you sit down they ask if you would like this and he did not want to eat other food if this was available.

Biggest hotelroom I've ever been in. Very spacious. Fantastic breakfast. Loved the Coffeemaking facilities in the room. Right in the town centre.

Unfortunately alot of noise in the morning due to deliveries being made to all the shops around.

Room size was very good, breakfast was excellent and the location right in the middle of the old town was gorgeous but still within easy 5 minute walking distance to city center and train station.

Large room & bathroom in a great central location. Good variety at breakfast. Baby cot was set up when we arrived. Parking was a little expensive, but worth it to save the hassle of parking ourselves. A small mix up with the cost when checking out, but it was resolved when I showed the reservation confirmation.

Separate single beds pushed together to make a 'double'.