Best Western Hotel Krone

lekker bed, in de binnenstad

-geen eigen parkeergelegenheid waardoor extra betalen voor bellboy om de auto weg te zetten in een parkeergarage en weer op te halen en we werden naar een andere lokatie gestuurd als Hotel Krone

Midden in de stad en zodoende shoppen te voet te doen zodat je zelfs je inkopen even terug kon brengen naar de kamer. Goed ontbijt en vlotte bediening. Op loopafstand van het station. Goede douche en schoon.

Slaapkamer televisie zeer slecht beeld. Ik vind het niet erg en heb ook niets gezegd. Douche met plastic gordijn, maar kan daar niet anders.Op straat veel lawaai in de ochtend. (stoort mij niet zo ben ik thuis ook gewend). Je kunt niet dineren in het hotel wel lunchen.

Goede locatie, goede kamers, eenvoudig/goed ontbijt

Geluid 'overlast' in de gangpartij (klinkt erg hol als er mensen in lopen)

De fontein buiten heeft mij wel wakker gehouden.

Bereikbaarheid, ruime kamer

Directly in the historic center - walking distance from most attractive sites.

It is a beutiful place and very plesant to visit

When I arrived I was asked if I would like an upgrade. I was told that the room though nicer was up three flights of stairs with no elevator. On the plus side I was told the room had a kitchen and washer dryer. I was not told until after I had purchased food to cook that the stove had no pots/pans/plates/silverware and cost 50 Franc a day to use. However the rest of the event was very nice

The room was very noisy at night and especially noisy early in the morning when the city cleaner cleans the street and clearing up the rubbish bin. I would not choose to stay in this hotel again.

Location, Room Confort, Value for money, Breakfast, Cleanliness, Wireless conection.

Hotel staff at Reception: some employee (two) not very friendly with guests unfamiliar with spoken german/swuiss. Fortunatly the others were extremely polite.

I stayed during weekend n was "upgraded＂ to Magic Hotel of the same group around the corner. The room was cheap taste design and I really don't think it's an upgrade. The worst thing is down the street it was super noisy with people yelling n singing all night long. So impossible to get any sleep.

Noisy n no housekeeping after 4 pm

Triple room was spacious, nice to have mini-fridge and coffee maker in room, location was perfect in Weinmarkt area of old town and within walking distance of the main attractions (close to the Chapel bridge), nice assortment for breakfast (continental)

Parking was 27Euro/day, but then again it was expensive everywhere in Luzern

The hotel itself was nice we were upgraded to an apartment which was nice and the receptionist who we met initially was very friendly

We were extremely upset and appalled by the attitude of two staff members the first being i would thing the head waitress in the breakfast room, my husband simply asked if there was hot food available, as at some hotels after you sit down they ask if you would like this and he did not want to eat other food if this was available.