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Brandgässli 1, 6004 Lucerne, Switzerland – Show map
Excellent location – rated 9.2/10! (score from 203 reviews)
Rated by guests after their stay at Hotel Magic.
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141 properties in Lucerne
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203 verified reviews
They speak your language
Hotel Magic's staff speaks: French, English, German
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs CHF 27 per day.
Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating
French, English, German
3:00 PM - 11:00 PM
6:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 203 reviews
Value for money
Show reviews from:
Situated in Weinmarkt Square, in the heart of Lucerne’s Old Town, Best Western Hotel Krone offers a rich buffet breakfast, free Wi-Fi and a cozy restaurant with summer terrace.
Score from 261 reviews Very good
Just 50 yards from the historic Chapel Bridge, Hotel Pickwick is right on the Reuss River in the Old Town of Lucerne. It includes an English pub and offers free Wi-Fi.
Score from 730 reviews Very good
The Tourist hotel is at the edge of Lucerne's Old Town, a few minutes from the station and the lake. All rooms provide free Wi-Fi and most have a balcony with mountains and river views.
Score from 988 reviews Very good
In the pedestrian zone in the heart of Lucerne, right at the historic Kapellbrücke (Chapel Bridge), where the Reuss river leaves Lake Lucerne, you will find the pretty Hotel Des Alpes.
Score from 858 reviews Very good
Location is good, city center, shopping malls and attractions around it.
Can't access the WiFi! It is very noisy out side. Terrible beds and shower facilities! If you were looking for a cozy place, donot consider this hotel!
Location in the old town; valet parking is very convenient (a must, actually); fantasy details in room.
No criticism but advice: access to hotel by car is only possible by tresspassing pedestrian area. Which is allowed, occasionally, but that is unclear; and very difficult to find out where&how to drive.
The room is clean and large. Breakfast is so fresh. Mother and I were really satisfied with this hotel.
We were on the top floor -- no wifi at all! No staff of this hotel -- for everything, we had to go to Best Western.
Breakfast was very basic
location;only the location is good
Poor wifi;Don't provide the desk, my husband could only use the laptop on the bed; the staff was not nice and helpful
Location size and breakfast
Very noisy throughout the night from people in the square below
to much noise from outside
The room was awesome. We had a private jacuzzi next to our bed and a bathtub in the bathroom. The bed was comfy. From the balcony we had a view onto the town hall and the lake. The room and the bathroom were very clean. The staff were very kind, we could leave our bags in the hotel's private room on the last day after checking out. The breakfast was until 10:30, so we did not have to get up too early.
The sound isolation was terrible. Even at 1am we could hardly go to sleep because of continuous noise from the neighbouring bar (they were organising the chairs or what?). Even with closed windows we could hear passers-by, at around 3 am some drunk guys completely woke us up by shouting so we could not get enough rest. The Wi-Fi was ok but below average speed (youtube HD stream was lagging).
Noisy because restaurant and terrace downstairs
Decor was terrible,lots of cheap stuffs were put in the room in strange style Wifi was nearly not working Too weak
Given that I was hauling a large case, the location of the check-in Hotel in relation to the actual accommodation was so inconvenient and difficult to find.
Great Staff. Great hotel. Really friendly service. They offer valet parking which was very useful. FANTASTIC LOCATION!
Its not a big deal, but would probably be more conveinent for people if the booking confirmation receipt told guests that the check in was at the Best Western hotel across the square. It would just make checking in a wee bit easier.
1. The location is not good as think. 2. wifi is horrrible, have to lean to the door and get just a bit wifi signal. 3. The facilities are so simple. And only a bed. 4. Breakfast is simple 5. The boss I guess is not friendly at all!but one young staff is quite good!
Quirkiness of the room.
Perpetual noise from the square which we overlooked.
my room overlooked the alley at the back, so with the window open there were sometimes cooking smells from the restaurants below, I think the rooms on the side and front would have been ok and would have had good views.
The room had character. There was a Nespresso style coffee maker in the room. The room had a large comfortable singular bed meaning that they didn't just stick two smaller beds together. The bathroom was nice and included a decent sized shelf above the sink to put your toiletries, which is very uncommon in Europe. The staff at the hotel where we checked in was very helpful and pleasant.
There was a "mystery" laundry bag sitting in the hallway outside the staff room the whole time we were there. The elevator was small. There was no air conditioning so the windows had to be open overnight allowing the noise from the pedestrian zone to occasionally wake you up. There were a couple cockroaches in the hallway (only one living one), but this wasn't a huge issue and expected given the location right next to the water. No view of the mountains or the water.
Great location Great room Helpful staff Yummy breakfast
No wifi reached the room at Hotel Magic but had it when at breakfast at Hotel Krone, the sister hotel.
1. Upon arrival we were upgraded to a King Suite that featured a jacuzzi and a stunning view of the clocktower...unforgettable 2. Excellent location, very central
1. Wifi non-existent in our room, weak signal elsewhere. That's the only issue - everything else was perfect
Location is a big plus ... close to everything you need to see in Lucerne. Made it easy with our 1 year old to make short pit stops.
When its a bit warm you need better ventilation or be prepared for the passersby voices piercing through your window.
Great Location for tourists. Near the main train station, and right by the Chapel Bridge (a main tourist attraction). You must check in at the Best Western, which is a block away, but this is not inconvenient at all. The Best Western is easy to find, and the staff were friendly. The hotel has a lift. The theme rooms are a little cheesy, but whatever. The rooms were clean. The breakfast buffet is served at the best western, and it was very good. Beds are comfortable.
The rooms were a bit hot when we got in them. We were on the top floor, so this is probably why. Thankfully the windows all open, so we were able to cool it down nicely. Just outside the window is a popular square with cobblestone streets. In the morning, people push carts up the street, which makes a lot of noise. There is a clock tower just outside the window, which gongs every 15 minutes. It doesn't last long, but if you are a light sleeper, it could wake you up. I tried for about 3 minutes to make the wifi connect. I couldn't get it to work, but I also didn't play with it too long.
Decoration in the room are beautiful and the sculpture is a bit scary ! Lol
Need to go to anther place to check in, and there is no wifi !!!! Reception said wifi doesn't work
Location was excellent. Mediocre breakfast
Very noisy at night, but knowing that ahead of time it was no problem sleeping with earplugs. Wi-Fi was good when it worked, but was intermittent.
Good location, cosy and clean room.
Wi-fi was not stable, but was not a problem to get the connection back
The hotel features its theme rooms. I stayed in a Pirate room and the room even has a wooden boat as a bed! The location is superb, 1 min's walk to Kapellbrücke. Breakfast is served at Best Western Krone and it was good too. 這旅館是主題旅館，每間房間都有自己的裝潢主題。我住在海盜房，床竟然是一艘船。地點很好，離Kapellbrücke只要一分鐘步行。早餐也很不錯。
There's no lift, so be careful when carrying big luggage. 沒有電梯，帶大行李的話會比較辛苦。
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