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Newest reviews for Kurhaus Cademario Hotel & Spa

  • Max
      United Arab Emirates
    31 August 2014

    Sauna etiquette was an eye opener

    8.3

  • Iram
      United Arab Emirates
    27 August 2014

    Great location .. Beautiful property

    Sound proofing

    9.6

  • Anonymous
      Saudi Arabia
    18 August 2014

    Location was very nice, facilities were clean, staff was friendly and always helpful. Excellent breakfast, restaurants were great. The free spa facilities are very nice. Spa treatments were adequate but a bit pricey.

    Unfortunately, everything shuts down by 10pm along with room service. No bath tubs in the mountain view rooms, Lakeview is in high demand. Hotel is a bit of a drive from Lugano (15-20 min).

    8.8

  • Waleed
      Saudi Arabia
    15 August 2014

    Nice view And food

    9.6

  • Anonymous
      Switzerland
    11 August 2014

    Nearly everything.

    Expected a better breakfast for such a price.

    9.2

  • Joachim
      Austria
    8 August 2014

    The Location and the great view from the balcony.

    The wellness / sauna stops at 19:00. This is too early! I recommend to open this area until 21:00 as it is the case in a lot of hostels. This would be a big effort to guests, especially when the weather is bad:)

    10

  • Anonymous
      United Kingdom
    2 August 2014

    Beautiful view over Lugano and its lake. The pool area. Choice of pillow.

    Up a very windy mountain road. Ok by day, gets a bit hairy by night.

    7.9

  • Burc
      Netherlands
    31 July 2014

    Best Hotel of Malcantone

    a small thing but i will mention it here anyway. i made my booking from Booking.com as usual. this was a 3 nights x 2 person room with an extra bed for my kid for just one (first) night. when i arrived hotel, the reception told me that this room can't contain an extra bed but we can move for another room just for 1 night and the next day, because our kid will leave, we will move back to the original room. deal. the next day, i remindedour deal to the reception and got a 'verbal'confirmation about to continue to stay in the second room without extra charges for next remaining 2 nights. but apparently, during the check out, they charged (3 nights) 120 chf extra cost, instead of (1 night) 40 chf. i didn't like it.. anyway, everything was perfect except this small incident.

    10

  • Joris
      Belgium
    29 July 2014

    Friendly staff and impressive panoramic views. Extensive facilities

    Hotel is on top of a mountain, hence peaceful but takes time to reach and far from Lugano center. This implies you will have to stay there in the evening for dinner. During our stay the airconditioning in the room was insufficient; impossible to get under 25°C. Hotel recommended for those wishing to follow the different dietary and treatment programs the hotel offers

    7.5

  • Anonymous
      U.S.A.
    19 July 2014

    Location is fantastic. View from our room was worth what we paid for. The guest service staff who greeted us and helped us check in was very accommodating and had great customer service. The gentleman (I'm assuming he was the manager) who gave us suggestions on how to get to Bellanzona and Locarno was very helpful as well. Food was delicious. The gentleman from their staff that helped me figure out my concern regarding my vehicle was also very helpful

    Although the staff I mentioned earlier were great. I couldn't say the same for the 2 other front desk staff that I had encountered. One actually kept sighing and rolled her eyes when I was asking a question regarding billing and when I requested for her to ask if a staff member can help me figure out a question regarding a my vehicle. Another staff member I had asked NICELY if the housekeeping staff may have accidently included our nightwear in their laundry when cleaning our room was very snippy and said ïts impossible for the staff to take our things. I never implied that they took it deliberately! I just asked her if she can find out if the staff and removed it by accident. She then took on a very defensive stance and I had to firmly ask her how she thinks we can resolve this issue. It was only then the she very snippily responded check under your pillows first because thats where the housekeeping staff would normally leave nightwear. Now, why didnt she just say that right in the beginning when I first spoke to her???

    7.9

  • Lena
      Switzerland
    15 July 2014

    Eventhough we didn't stay for long, the staff was incredibly friendly and we were even offered proseco as we filled out our check in paper. We had dinner and breakfast in the facility. Everything was impecable. We even used their SPA.

    I have no complaints, our stay was amazing.

    10

  • Subhi
      Saudi Arabia
    9 July 2014

    Overall was good

    Road to reach the hotel, better to have a car

    8.8

  • Anonymous
      Australia
    8 July 2014

    The ambience of the hotel the view the room the terrace & the pools.

    The long slow twisty drive to the hotel. I tried to do it only once a day as it was so challenging. Hotel very isolated . They charged a 5% surcharge if bill was paid in euro

    8.8

  • Gemma
      United Kingdom
    29 June 2014

    Amazing hotel for a relaxing break!

    8.3

  • Raed
      Saudi Arabia
    26 June 2014

    Very fabulous hotel nice view if you want to relax.all employees are nice try to help us as much with smile,new hotel the SPA is so great

    Limited choices in breakfast,the kitchen close 10 pm with the room service too.

    10

  • Graham
      South Africa
    26 June 2014

    We enjoyed everything about this Hotel, there wasn't anything to fault.

    The prices were high... but you get what you pay for and the Kurhaus certainly delivers.

    10

  • Patricia
      Ireland
    24 June 2014

    Fantastic weekend

    10

  • Philip
      United Kingdom
    17 June 2014

    wonderful setting. great staff.

    10

  • Charles
      United Kingdom
    9 June 2014

    Nice location, excellent staff, very comfortable and good value.

    8.3

  • Hammer
      Israel
    8 June 2014

    Excellent hotel

    10

  • Raghavan
      Qatar
    2 June 2014

    View from the Hotel Breakfast

    Front Desk Staff were rude in their response.

    6.7

  • Anonymous
      France
    20 May 2014

    The location, The food, The view, the swimming pool.

    - Equipment for kids (chairs, playground areas etc..) - Food a bit expensive for what it is.

    7.9

  • Ian
      Germany
    6 May 2014

    An exceptional hotel in a super location overlooking Lugano and the lakes. Very good hotel facilities in particular the spa facilities.

    8.3

  • Anonymous
      Switzerland
    26 April 2014

    The view from the rooms on the lake side and the location is the best about the hotel. The sauna options were good.

    The spa pools much less than what I expected with limited options and temperature ranges to what I expected. The personal (for sure not all but most of them) were polite but not friendly and they had a very snoopy attitude.

    7.9

  • Aurélien
      Switzerland
    22 April 2014

    The room and the spa

    The restaurant, low value for high prices

    7.5

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