Just if you dont have a car, it will be difficult to move outside the hotel.
Please read my comments very well and you will be satisfied.
If you have a car, this hotel is the best, it's at the second side of the lake but amazing and the best view ever. Far 12-15 minuts by car from center of Lugano. Wonderful and well prepared for children, especially in spring/summer season.
If you dont have a car, it's difficult to move without Taxis.
So my advice, rent a car and chose this hotel.
Near to Italian campione, take a free bike from the hotel and have a tour around
While in Lugano, try San salvatore, it will took your breath away, trust me in this
Also you need to go to Foxtown, the biggest outlet. You will spend at least 7-8 hours without getting bored from shopping. It's far 15-18 minutes by car.
Well, it's worth mentioning that lake Como in italy is only 20-25 minutes far from the hotel by car, also try to see the sunset there.