Albergo Lago di Lugano  

I loved the hotel. Excellent Family hotel. very nice kids club. excellent location with a great view. 15 min from Lugano, 15 min from Fox town, 5 min walk from the Casino :). V. good breakfast as well. Staff was nice.

They can have change their beds to offer a king size one, vs. combining 2 beds. Also despite having a free Wifi the speed and connection is not good.

Excellent hotel for couples and families and also you can enjoy amazing shopping in FOX outlet mall which is 10 minutes drive from the hotel

No room service and Restaurants close at 9

Swiss efficiency!!! Clean, well located and and good lake side restaurant.

We only stayed for one night en-route from France to Italy so I assume the room we had was a 'left-over' as it was around the back and close to (overlooking) the kiddie play area. (No big deal really, but possibly irritating for a longer stay. A minor grouch only, very minor.

It's perfect for babies, childeren, family. Free waterbikes, great staff

Little bit old fashioned designs

As previously said, the staff is really great, very pleasant and helpful, which is good. Also, as a family hotel, it is very nice for children. We did not really use child care service, cos of the weird schedule, but it was the only place where we could enjoy our meal without running after our baby because in all the restaurants there were child corners where our baby was playing and was always in the view. The food is good too! Swimming pools and the territory are very very pleasant as well.

The rooms are begging for renovation, especially air conditioning system. And there is nothing to do outside the hotel, you can only reach something interesting by car or the shuttle bus which can be far from "on time". We were very surprised when we expected the bus which was supposed to be on the central bus stop in Lugano at 19.03 and it only arrived at 19.40, but the local guy said it was a usual thing.

Staff

Well located hotel by the lakeside of Lake Lugano, friendly staff, nice pool area and spacy family room. We enjoyed the stay!

The family buffet in one of the restaurants was very expensive considering the limited choices and quality of the food.

alles

das Frühstück-Buffet hat uns sehr gut gefallen Reichhaltig grosse Auswahl

einzelne Bettmatratzen im Doppelbett Rutschten vom Lattenrost müsste man dringend ändern, so dass sie seitlich nicht mehr Rutschen (Erhöhung der Bettkannte)

wirklich nettes Hotel, ruhig und doch zentral Sehr schönes Frühstücks-Buffet, leider erst ab 07.30h... wurde trotzdem um 07.00h schon bedient. Herzlichen Dank, komme wieder

Tout est parfait. A recommander, Tutto è perfetto. Da racommandare.

Die Freizeitaktivitäten in der Umgebung und die direkte Lage am See.

Das Zimmer war direkt neben der Kinderkrippe was man auch hörte. Die Aussicht vom Zimmer war nicht berauschend.

Super kinderfreundlich

Es war etwas laut im Gang bis ca 22.30 Uhr sind Kinder noch im rumgesprungen.

Non è la prima volta che mi reco in questo Hotel, struttura bellissima in una posizione fronte lago invidiabile!!!

Die Lage und das Frühstücksbuffet Gut für Familien, aber auch für Paare.

allerdings sollten die Kittfugen im Bad dringend erneuert werden.

Ottima colazione, che spettacolo! posizione perfetta per raggiungere il casinò di Campione, camera veramente spaziosa con terrazzino e vista lago, staff cordiale e disponibile

la pulizia non è stata eccelsa, tracce di sporco sotto il letto..la palestra farebbero meglio a non pubblicizzarla perchè non è un granchè

Personnel accueillant et avenant, confort, propreté générale, très beau jardin, bord de lac, belle situation géographique, excellent petit déjeuner (plus de 10 sortes de pain !)

Trop d'enfants donc trop de bruit dans la salle à manger, car c'est un hôtel spécialisé pour familles. Ce n'est pas un lieu pour hommes d'affaires.

Geweldige locatie, schitterend aangelegd. De tuin is prachtig en alles is er; mogelijkheid om in het meer te zwemmen met drijvende steiger verderop. Maar ook een prachtig zwembad en klein (apart) peuterbadje. Absoluut een locatie geschikt voor kinderen. Alles staat in het teken van gezinnen. Het ontbijtbuffet is zeer luxe en uitgebreid, met name het speciale kleine kinder buffet was bij ons zoontje een groot succes.

Alle luxe en kwaliteit is er en wij vinden het dat ook echt allemaal waard, maar het is wel prijzig. Het is toch een aardig bedrag wat je af moet rekenen bij het uit checken na 1 nachtje.

unmittelbare ruhige Lage am See, grosszügiger Umschwung mit Aussenbad, Ruhemöglichkeit und Gastronomie , gute erreichbarkeit mit Bus oder Shuttle-Service des Hotels.

l'emplacement.

le prix ne correspondait pas à celui de Booking.Mauvais rapport qualité prix.

Bellissima la posizione, ottimi I servizi e la cura del dettaglio. Ci tornerò senz'altro anche perchè trovo Campione d'Italia un'oasi di pace!!

la posizione la cortesia del personale dell'hotel,la grande attenzione per i bambini,la pulizia,

soggiorno ogni anno in questo hotel,mi sono sempre trovata benissimo,quest'anno pero' abbiamo riscontrato una grande carenza nei pasti:buffet con 3 secondi e nessun primo (a meta' serata hanno cucinato wuster) la seconda serata udite udite pizza precotta fredda durissima per tutti,insomma dalle stelle alle stalle. Ho ovviamente fatto tutte le rimostranze del caso alla direzione dell'hotel con grande rammarico perche' come ripeto la mia famiglia si e' sempre trovata benissimo,ringrazio comunque tutto staff dell'albergo(non del ristorante) per la loro grande ospitalita'.FAM.MASSARA,SASSI

Die Kinderfacilities. Frühstückbuffet.

Der bezahlte Tagespreis ist in absolutem keinem Verhältnis zu den offerierten bzw. bezogenen Dienstleistungen. Wir sind eine international weit gereiste Familie und sind mit vier- und fünf-Stern-Hotels vertraut. Es bestehen kinderfreundliche Facilities, Frühstückbuffet und Shuttleservices mit dem hauseigenen Bus, dies gilt es anzuerkennen. Was wir jedoch qualitativ als vierköpfige Familie für ein Nachtessen (Buffet) zur Auswahl hatten, entspricht überhaupt nicht dem verlangten Preis. Somit der Tip: Mittag- und Nachtessen im Albergo Lago di Lugano meiden und nur im Notfall dort einnehmen. .

Comfortable rooms. Nice view from room. Good outdoor restaurant.

Higher prices than in Italy.

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Ristorante