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Hirschenplatz 3, 6004 Lucerne, Switzerland – Show map
Excellent location – rated 9.1/10! (score from 276 reviews)
Rated by guests after their stay at Hotel Le Stelle.
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141 properties in Lucerne
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276 verified reviews
They speak your language
Hotel Le Stelle's staff speaks: Italian, French, English, German
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Food & Drink
Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CHF 27 per day.
Currency Exchange, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, English, German
3:00 PM - 11:00 PM
6:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 276 reviews
Value for money
Show reviews from:
Situated in Weinmarkt Square, in the heart of Lucerne’s Old Town, Best Western Hotel Krone offers a rich buffet breakfast, free Wi-Fi and a cozy restaurant with summer terrace.
Score from 262 reviews Very good
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Score from 2470 reviews Good
Just 50 yards from the historic Chapel Bridge, Hotel Pickwick is right on the Reuss River in the Old Town of Lucerne. It includes an English pub and offers free Wi-Fi.
Score from 735 reviews Very good
The Hotel Restaurant Stern Luzern is in the Old Town, less than half a mile from the the Lucerne Train Station and Lake Lucerne and features a restaurant with a terrace facing the garden of the...
Score from 574 reviews Very good
Room was clean, location was nice and breakfast hearty.
Attic room was too low for someone my size. Kept banging my head on the beams.
Location breakfast wifi. Everything good.
One staff in the morningship. I am not sure he look like owner. He a bit moody and didn't really have servicemind. He just don't want to be there. He have angry face. He quite old and he don't smile at all.
The check in it should be on the same place how ever is the check in at best western it was nearby
central location, clean adequate rooms. Although not problematic you might want to realize it is basically the Best Western Krone renting out several rooms at other locations. I booked for le Stelle, had to collect the key at Best Western Krone but finally stayed overnight at hotel Magic. Breakfast remains at hotel Krone.
wifi does not reach the top floor rooms.If this is important for you request a lower room.
Location is great (except for nightclub below) and provided breakfast was very nice! Will definitely come back!
Noise from nightclub below!
Room design Breakfast and Kitchen staff very friendly
Industrial Elevator starts from 1st floor (not from 0) you need to press the button all the way up/down. Difficult with a stroller. Doors opened one towards each other very hard to pass from space to space. Stairs very steep. The reception guy was in a bad mood. We ordered a crib but they forgot to put it. Reception is located in another hotel.
My reservation was moved to Best Western Hotel Krone, so my feedback regard this last. The hotel is located in a pedestrian area, at the centre of the old town, close to the main amenities to visit in Lucern, shops and most of the cafe and restaurant. It is less than ten minute walking from the railway station.
The restaurant is closed at dinner.
Location was absolutely central place. Breakfast was great, clean and lovely room.
Wifi was not really fast, it blocked lots of websites. Leaking floor when I was taking shower.
Compact but well designed accommodation into a central location. Helpful reception and excellent restaurant. Coffee machine in the room.
A little noisy as my room was directly above the restaurant.
Personel and cleaness
Strange lift - very slow If the surface of bathroom is bigger than bedroom ( the room no 52) it.s unacceptable. If I would know, I would not take it. The price for the room similar to the tent equal to 130 chf??? Are you proud from your profitability. Never more for me.
Great location in old town & train station. Very clean. Friendly, helpful staff. Great breakfast. There is now a lift! Nice to have coffee machine & mini-fridge in the room.
Noise outside (windows open to the platz). Only a frosted glass wall for the bathroom & door didn't close completely, so no privacy. Plus, the light in the bathroom lit-up the entire room at night & woke-up the other person! Too 'modern' for my taste!
no lift on the ground level
I arrived to town early and they were very accommodating with an early check in, the lady at the front desk was so charming and helpful! My room was wonderful and spotless, I ran across the room attendant a few times and she was sweet as could be, she even offered to help me with my luggage on the way out. I loved having coffee available in the room, along with a mini fridge, especially in an expensive town. The breakfast was wonderful as well! The location, staff and experience could not have been better!
That I couldn't stay longer
Very very very small place) Exactly in the old center. Reception&breakfast are situated in the another hotel nearby. Good value of money.
Great location, friendly staff, ask for the room 61, is small but very romantic accomodation at attic apartment. For the meal go to the restaurant Fiscers and search for balcony table over the river. Take at least 2 days for Luzern and surroundings.
My wife and I booked a double room stay for 2 nights. Upon arrival we were charged 30% more than advertised as the double room was for "single occupancy". These details were in the fine print of the booking. Staff did not follow through with their commitments to us, the room was not cleaned after our first night and the room certainly did not provide value for money.
Shower is ok
We had big problem on the Time of check in, the reception is located at another hotel
Location was convenient in the old part of the town.
It was extremely small on the fifth floor. It was difficult to move about in the room as I am a tall person. It was a room with no view. The room was ill lit above the mini-fridge, so no use could be made of the coffee machine. Breakfast is served in another building about 50m away from the hotel.
Very central with atmosphere. Great breakfast and the girls at reception were extremely helpful and gave us plenty of extra water to combat the hot room. Great shower and comfortable bed.
We were on the 6th floor in the roof vault. It was extremely hot and the fan totally ineffective. The duty manager was quite rude and defensive when we mentioned the heat. He promised more water for our 2nd night but nil came. Lift only from level 2-5. Help was available to help with luggage but had to ask for same.
Though the room was small, it was very well designed, with super comfortable bed and excellent and up to date bathroom/shower facilities. Right in the heart of the Old Town in Lucerne.
Loved room 31, windows open up to the square so you can people watch and get fresh air. Also take in the typical feeling of how it is to stay in the old town. Fab location if yr a shopper as well! loved it.
The TV foot stand is rather dangerous for toes! I kept tripping over it and had pretty sore toes until I was smart enough to cover it with a towel.
You have to checkin at another hotel
The receptionist was very nice and helped as much as she could.
It was very difficult to reach the hotel because of renovations streets. It is important to add an updated map to easily reach the hotel. The note on the renovations the city has to write in capital letters
close to the station.
hard to find, no answering, no advace information for check in place
location was good rooms were very clean looks nice and new
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