Les Armures  

When I checked in for a 2 day stay, there was no regular room available so they gave me an upgrade. Throughout my stay no one said anything about moving back to a regular room for my second night. Indeed, I settled my bill on the eve of departure. But when I tried to leave in the morning, rushing to catch a train, the clerk "suddenly" found there was a "problem" with my bill: they wanted to make me pay for the second night of upgrade, about $180 difference. Because I was in a rush, I had to pay up. Not nice. The Wi-Fi worked for a few hours after check in, then died and never came on again. I overheard other guests with the same problem. Breakfast was pretty rudimentary.

Location is fantastic, room very spacy, interesting design

Parking cost very high

great location, old building appeal, friendly staff, room was clean and modern, upgrade to junior suit was a nice surprise

breakfast is basic, any hot food is al la cart - though it is the case in most places in Switzerland

The hotel was very nice, Did late check out 2PM, no extra charges.

Internet Was very unstable.. fast-slow.. The hotel is completely non smoking, i though this kind of things were an option when you spend so big amount on a room.

We did not sleep, mouse of elevator terrible, temperaturen controle in room very bad, tv went on in the middle of night. Poor breakfasr for high price

The comfort of the room, the helpfulness of the staff, the old town surroundings. Exactly what I needed.

Arriving by car the frist time was confusing but it is in the old town so to be expected. Don't drink the mini bar wine!

The room was very nicely decorated, fanatsic mix between new and old. Excellent staff. Free Wifi of excellent quality, which of course should be expected from a Hotel of this level.

The "a la carte" omelettes for breakfast was ridicoulously expensive. Should be included in the breakfast,

Location

No services eaven to watch amovie you need to rent a dvd from the resaption 5star ! restaurant whas real poor handling the breed hand to hand not pro or trained for 5 star hotel ! The staff was trying their best but dosent help

Faultless staff

Lovely room in a peaceful hotel. In old City so minimal traffic. Pleasant restaurant on site. Staff couldn't have been more charming and helpful.

No bar as such; you have to walk around the outside of the hotel to get to the restaurant which has a small bar area. Nice continental breakfast but, considering the room rates, could have been a little more extensive.

Perfecte ligging in de oude stad. Zeer ruime, comfortabele kamer. Luxe zonder bling bling, uitstekend.

Situation centrale pour visiter la vieille ville et faire du shopping. A quelques pas seulement des salles de concert. Et malgré cela il y règne un calme parfait; on est à l'abri des bruits de la ville. Ma chambre était très spacieuse et luxueuse et les fleurs qui la décoraient étaient " naturelles ". Le personnel était très gentil.