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Property Highlights

Free WiFi

Places of Interest:

Monte San Salvatore (0.2 miles)
Show map Novotel Lugano-Paradiso

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Newest reviews for Novotel Lugano-Paradiso

  • Anonymous
      Kuwait
    August 25, 2014

    Location. Breakfast. Clean.

    A bit expensive.

    8.3

  • Hamad
      Kuwait
    August 12, 2014

    Staff excellent hotel everything Thanks for all staff

    My stay in hotel short I like longer

    10

  • Anonymous
      Switzerland
    July 8, 2014

    modern style friendly staff Close by to the city centre pool

    10

  • Sukumar
      United States of America
    July 4, 2014

    Location

    Staff is unfriendly; no bell service for 4 star (it should really be 2 star). Not good for the price

    4.6

  • Lise
      Switzerland
    July 1, 2014

    location friendly and helpful staff nice cocktails and food at the bar

    9.2

  • Olga
      Switzerland
    June 24, 2014

    I stayed at this hotel with a girlfriend just for 1 night during the weekend. Easy check-in, professional, responsive and cheerful personnel (we asked for a late check-out to enjoy the pool longer which was easily granted), stylish new and clean rooms, great pool, good location (just 15 min walking to the center of Lugano along the lake), pleasant, attentive and fast service at the bar and the pool bar (we had a city breakfast and a quick lunch).

    It not cheap, but that's the only negative thing!

    9.6

  • Daniel
      Germany
    June 24, 2014

    Very fast free WiFi. Clean & modern rooms. Good Restaurant.

    9.6

  • Haytham
      Saudi Arabia
    June 15, 2014

    everything

    Nothing

    10

  • Abdulaziz
      Saudi Arabia
    June 11, 2014

    The location was excellent and the staff were very helpful and the whole hotel atmosphere was very good

    The breakfast was ok

    8.3

  • Anonymous
      Switzerland
    June 10, 2014

    very nice, modern and spacious rooms, unexpectedly good food in the bar and restaurant

    expensive car parking

    9.2

  • Anonymous
      Switzerland
    June 8, 2014

    The hotel and the rooms are beautiful.

    The view on an ugly parking lot shower in the room didn't have enough pressure and the water was too cold the breakfast buffet could have wider options.

    4.2

  • Miguel
      Switzerland
    June 8, 2014

    Nice heated swimming pool. Nice and helpful personnel. Location is good, very close to the lake, but still 15 mns walk to downtown.

    7.5

  • Anonymous
      Israel
    June 6, 2014

    very pleasent hotel, very close to the lake, 15 minutes walk from the center, nice room very clean , extremely nice staff, only the price is really high for a 4 star hotel

    9.2

  • Roth
      Hong Kong
    June 2, 2014

    Very friendly and helpful staff, helped us to change to a room with nice view on the lake as we stayed for a full week, one of the few modern hotels in Lugano, location convenient for our purpose, walk into the centre takes 20min but is very scenic along the lakeside promenade, large outdoor pool, cable car to mount San Salvatore just around the corner, local bakery just around the corner

    no complaints at all

    9.2

  • Anonymous
      Switzerland
    May 30, 2014

    great breakfast, super staff great location

    pool should have been open, excuses that weather was cold ? rooms far to small to "stick" 2 adults 2 kids in ! weekend pricing should reflect families coming, and thus better pricing

    7.5

  • Filippo
      United Kingdom
    April 24, 2014

    The parking is in the same building. It is very close to the lake. It is clean and the structure is new.

    The parking is expensive (17€ a day) and the breakfast is crazily expensive ( more than 20€ ahead)

    7.5

  • Abdulla
      Germany
    April 20, 2014

    Food only

    The AC is very hot

    7.9

  • Andrii
      Austria
    April 12, 2014

    Very good breakfast, perfect Ethernet wifi. Calm place.

    7.5

  • Pablo
      Switzerland
    March 18, 2014

    The place was clean, comfortable and the staff were pleasant and helpful. Would definitely come back again.

    The restaurant menu didn't have much to offer

    8.8

  • Mrs
      Philippines
    March 17, 2014

    Friendly and courteous reception staff. They were quite helpful. Rooms were clean and comfortable.

    9.2

  • Roth
      Hong Kong
    January 20, 2014

    - staff was very friendly and helpful; or transport to the airport was running late due to unexpected snowfall and they already started to help with alternatives, very comforting and supportive - very fast room service, meals were fresh and hot when served, of good quality - nespresso machine and good selection of coffee in the room - this time, wifi connection was fast and reliable, probably depends how far the room is away from the wifi router

    - the ran out of slippers, which is something that should not happen; in the cold winter months and without heated floors, the feet get very cold when walking barefoot in the room - other than that, nothing

    8.3

  • Nancy
      New Zealand
    December 3, 2013

    Everything really.

    A bit pricey but I suppose it's Switzerland.

    8.8

  • Anonymous
      Russia
    November 11, 2013

    Nice and new hotel, friendly staff, very clean.

    Not very close to train station about 20 min.

    9.6

  • Anonymous
      Saudi Arabia
    October 23, 2013

    The hotel is new just opened in 2012 also it is just 200 meters far from the lake

    Nothing

    7.9

  • Anonymous
      Saudi Arabia
    October 23, 2013

    They didn't help us with the luggage

    9.2

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