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Quai Turrettini 1, Saint-Gervais / des Grottes, 1201 Geneva – Show map
Excellent location – rated 9.2/10! (score from 96 reviews)
Rated by guests after their stay at Mandarin Oriental, Geneva.
|Double Room with River View|
|Superior Queen Room|
|Deluxe Double Room|
|Premier Double Room with River View|
|Junior Suite King with Terrace|
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111 properties in Geneva
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96 verified reviews
We speak your language
Mandarin Oriental, Geneva's staff speaks: Chinese, Swedish, Russian, Portuguese, Dutch, Italian, French, Spanish, English, Greek, German, Arabic
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Sauna, Fitness Center, Massage, Turkish/Steam Bath, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and costs CHF 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CHF 35 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating
Chinese, Swedish, Russian, Portuguese, Dutch, Italian, French, Spanish, English, Greek, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
Free! All children under 12 years stay free of charge for extra beds.
All older children or adults are charged CHF 100 per person per night for extra beds.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 96 reviews
Value for money
Show reviews from:
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Situated on the shores of Lake Geneva, the 5-star Grand Hotel Kempinski Geneva offers panoramic views of the Jet d’eau fountain and the Mont Blanc and an indoor pool.
Score from 332 reviews Excellent
I loved everything about the hotel specialy the service it's by far the best
All about Mandarin Oriental is perfect, from the reception till the cleaning service. Wander-full Rooms, breakfast in the restaurant was really good all fresh, personal helping full, perfect position.
close to the anywhere in Geneve and spacious room etc.
pool and any other facilities for a family guest with kids
Every small detail was taken care of beautifully. It was a delight from our first step into the property until our departure! Enjoyable stay!!
Noting negative to write about.
Staff was very helpful and friendly
Wish the wifi in the rooms was free
Staff were extremly friendly.
Fantastic hotel the staff were very friendly and attentive. The facilities were excellent including the Gym, spa and steam room.
Best location and comfortable rooms
It will be if they are more friendly
I had a suit and the bed was queen size and I tried to eat n the Indian restaurant but it was full for 2 days
Location, the room and the restaurant.
Do not expect an open loby or seating area. You have to pay for wifi. Very expencive.
terrace of the bar/coffee place is on ground floor with no special view
Even though the room rate is high but worth for it indeed! We are always fans of Mandarin Oriental group, the view with Rhone river, how nice for the warm sun gets into the room. Staff were unexpected friendly, they arranged bus car for free to us, together with the city map which provide from MO hotel. Decorated our room with fresh flower and chocolate as this is honeymoon trip, even in the bathroom. Staff very helpful and provide paper box for us do packing, shop too much in Geneva.
The gym is open 24 hours. The room was comfortable.
The room didn't have a view. Was very disappointed with the concierge who failed to give me good restaurant recommendations (tried to send me to tourist traps). Had to research Geneva restaurants myself.
Mandarin Oriental IS Mandarin Oriental, a home away from home
having to pay for internet service seems "cheap" given the room's high price
the staff verry friendly
Room was a bir old fashion
There were smoking rooms available. Staff was excellent in every respect.
Room was a bit on the dark side.
Pillows were great! Service was very good, specially concierge, Julia in particular. Pressing service was very efficient.
Room service menu was a bit limited. Was not offered or given a lake view room.
generally i like the gotel
Furniture Service Staff Food Location Gym Room Showers
Gym not fully equipped with some important machinery and tools missing, Leg machines missing, Weight bars not available. House keeping need some reminders to refill Mandarin Oriental is known for its luxury, while the hotel lacks that in some of its old pieces here and there which need to be renovated.
The staff are amazing and they always serve you with pleasure Great Hotel
Mattress far too hard !
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