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Winkelmattenweg 32, 3920 Zermatt – Show map
Excellent location – rated 9.3/10! (score from 125 reviews)
Rated by guests after their stay at Hotel Matterhorn Focus Superior.
|Small Single Room|
|Superior Double Room with Zermatt View|
|Deluxe Double Room with Matterhorn View|
|Suite with Matterhorn View|
|Family Room (2 Adults + 2 Children)||
|Large Suite with Matterhorn View|
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382 properties in Zermatt
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125 verified reviews
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Hotel Matterhorn Focus Superior's staff speaks: English, German
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Outdoor Pool, Terrace, Sun Deck
Ski Storage, Ski School, Ski-to-Door Access
Skiing, Hiking, Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Library
Food & Drink
Bar, Breakfast in the Room, Snack Bar
No parking available.
Room Service, Packed Lunches, Vending Machine (drinks), Shuttle Service (free), Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 5 years stays free of charge when using existing beds.
Free! Up to two children from 0 to 5 year stay free of charge for extra beds.
Up to two children from 5 to 15 year are charged CHF 70 per person per night for extra beds.
Up to two older children or adults are charged CHF 100 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 125 reviews
Value for money
Show reviews from:
Close to the ski lifts in Zermatt, Best Western Alpen Resort Hotel features a spa center, a restaurant, and spacious rooms with cable TV.
Score from 436 reviews Very good
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area.
Score from 147 reviews Wonderful
On a rock 150 feet above the roofs of central Zermatt, guests access The Omnia via a tunnel leading to an elevator, which brings them right into the lobby.
Score from 155 reviews Exceptional
Located in the center of Zermatt, Backstage Boutique Hotel is a newly designed hotel. Opening in December 2010, it offers uniquely furnished rooms with open fire places and free Wi-Fi.
Score from 206 reviews Wonderful
Really nice hotel. Good views, perfect .
Probably it is a little bit far from the center but this is one of the best point as well if you want to rest pacefully and enjoy the quite nature
Pros: Great new modern hotel. Very cool appearance. Love the glass elevator and stairs. Excellent helpful staff. Best non-chain place we stayed in Switzerland. Away from the crowds in the old town. Free transport to hotel from train station (just arrange ahead of time). Upscale means no loud families. Small means now tour groups Free snacks in afternoon. Robes and slippers to use in the room. Best location in Zermatt for access to the gondola in the summer.
Cons: No restaurant for dinner means always having to go out. King Size bed is actually two twins pushed together. Although one sheet spanned both mattresses, the middle of the "king" was uncomfortable. Lots of light switches means spending some time trying to figure out how to get everything to work. The metal light fixture over the sofa hangs low. Get ready to bump your head on it every time you stand up. Didn't find out until the last day that there is a back entrance. This would have been nicer to begin some walks, rather than always going down the elevator to the tunnel.
Location was good with it being close to lift
Spaces too dark; Stark concrete walls, not comfortable spaces at all; bed very uncomfortable (mattress too thin). Felt that it was overpriced for what we got. Paid $300 for a unit on the 1 1/2 floor with only glass looking out from the living room space. Decor was not compatible with overall design of the building.
Its an amazing location with a beautiful view and immediate access Matterhorn glacier gondola. Staff was very receptive.We loved it.
It is far from the Zermatt Railway station, but the pick up van was available easily with a single call to hotel.
Had a suite facing Matterhorn Incredible room Staff was very helpful. Allowed us to check in 3 hours early. Located right beside the lifts going up the mountain.
the view of the Matterhorn was partially blocked by a tower for the ski lift.
Hotel is 20-25 minutes away from the train station. The hotel shuttle service ends at 6:30 pm, which is too early. Hotel should be able to provide shuttle services as and when the guests need them.
The room is nicely decorated & the view from my room is facing Mountain Matterhorm, absolutely magnificent! The staffs there are friendly and helpful!
The hotel is located near the ski lift where Stoked ski school have the children's' classes - this made skiing very effortless. The hotel staff were welcoming and very friendly. The breakfast buffet had a huge variety and was the perfect start for a day of skiing. Overall, a great place to stay.
There is no restaurant in the evening but you can get soup, sandwiches and take away. However, there are a variety of nice restaurants in Zermatt. The ski locker rooms could have been a little wider.
Staff brought me my English paper at breakfast
Second bed in room (sofa bed) was uncomfortable
The suites were wonderful, especially the fire place
the view from the room service and the outdoor pool
Everything about the hotel demonstrated the owner's passion for hospitality. From the shuttle driver who personally met us at the train station to the owner herself greeting us upon arrival with fresh coffee and personally showing us to our room. It was a special stay for us while we were there and you could tell that the team had taken time to put unique touches in our room. Every last detail had been considered from the moment of arrival down to the fur blankets in the rooms so that the balcony could be enjoyed even as the first big snow fall came down. As my partner and I are currently living in different countries while he completes his schooling, we very much appreciated all of the special touches from the staff. We will definitely be back and highly recommend the hotel to anyone traveling to Zermatt.
The hotel room was awesome. Perfect view of the matterhorn, and room was comfy & cosy. Room rate was a little pricey, but overall, it was value for money. My family enjoyed the stay at this hotel the most.
Very friendly and helpful staff; excelent location for mountaineering or skiing (nearby cablecar station), including nice views due to slightly elevated position; delicious breakfast; spa facilities are outstanding.
We have booked this hotel to enjoy the much praised design and architecture, but on arrival we were offered a room in the so called "HAUS C", which is a completely different story: at least 40 years old building with dark rooms and claustrophobic low ceilings, worn out furniture on the terrace without any fence and privacy, noisy pipelines and bad acoustic isolation of neighbouring rooms. It was on the level of private accomodation in the garage like room. If you decide for this hotel, be 100% sure that you will stay in the A or B building or better choose another hotel. Booking much in advance (we did it many months before our arrival) is no guarantee for it. For this reason we find the presentation of the hotel on booking.com extremely misleading! Probably the hotel management should at least offer "C" building rooms at much reduced prices.
1.Close to the cable car station. 2. Close to all the amenities around the train station. 3. Nice view
1. View severely obstructed by cable tower. Not as spectacular as expected due to that. 2. Shower space was very small. Difficult enough for one person to stand and have a shower comfortably. No shower cap provided. 3. No restaurant in a four-start hotel. For every room service you would need to pay €5.0 extra. Next door restaurant service costs €10 extra.
Sophisticated, understated elegance; the whole place is just so well put together and the staff are so very enthusiastic and young!
Two single mattresses on a double bed? This did not make for the most comfortable cuddle.
The lift is right out the door so great to catch the lift to top. The free shuttle service to the station is helpful, but the best of all was the view from the room! The Matterhorn is in front of you. It's clean and bathrobe and slippers provided. They'd let us use their shower after we came back from skiing even after checked out (pool side shower). Breakfast selection is good. Everything super clean. Bed was very comfortable.
Can't think of anything. Not having a dinner restaurant didn't bother us as we wanted to explore the area. They do have a bar.
The design is amazing, the staff is very friendly (Marion, Emily at the reception, you're the best), the hotel is quiet, great for relaxing after a long hike in the mountains. Spa is small but really peaceful but don't forget this is a small hotel. You may say it's expensive but it's worth every cent, and more. As a 5 star luxury hotel employee I had high expectations and this hotel surpassed them all (not only because of the view of the Matterhorn from my balcony). It was the highlight of my swiss roundtrip, too bad I didn't stay longer. Thank you for everyone at the hotel for making this 2 days such a great experience.
Would be nice to have a restaurant in the hotel, but then again the town is full of them so I could live with that.
Friendly & helpful staff, Funky decor, Visited early August great weather for mountain biking, trekking etc would be a fantastic place in the winter
there nothing i did not like... everything was perfect... i enjoyed my stay and would recommended this hotel... the hotel and its architecture, its concept, the location, the features and the facilities... and the dedicated and friendly staff... for those who do not like the chalet type of accomodation... go there...
Good swimming pool and steam and sauna
Just about everything! Absolutely fantastic hotel in a perfect location for skiing Zermatt! Beautiful rooms with outstanding views of the Matterhorn. Excellent spa facilities.
No fridge in room. Only B&B (although no major issue as we like to eat out).
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