Swissôtel Métropole Geneva    

le parking que vous estimez a 35 fs:jour m'a été facturé 50 fs:jour.J'ai signalé cette distortion mais je n'ai eu aucune réponse!!!

l'équipement en général

le prix du petit-déjeuner beaucoup trop élevé

sa situation

la décoration a 20 ans il serait temps de rafraichir les chambres. matelas trop durs.

Le service, l'accueil, le petit cadeau pour le bébé (peluche)

Disponibilete du personnel

Restaurant carte des vins pas a jour 4 commandes de bt de vin pour trouver une en cave avec en tout 50 mn d'attente pour gouter ce vin qui devait nous servir d’apéritif, les plats sont meme arrive avant, et si on ne dit rien , la serveuse pose les plats pendant que l'autre est en cave a chercher une bouteille de la carte; restaurant pas a la hauteur de l'hotel;

Accueil charmant et parfaitement dans le ton. Très bel hôtel avec des chambres de très bon goût. Chambres suréquipées et excessivement confortables. Literie de première qualité. Lit supplémentaire très confortable(rare!). On a dormi comme des bébés au bord du Léman. Restaurant très correct mais petit déjeuner de haute volée. Notre chien(petit) a été accueilli avec le sourire. En bref, un des meilleurs hôtels que nous ayons fréquenté récemment.

Internet payant: mesquin en regard du prix!

Proximité de la vieille ville et des commerces

Absence de parking

L hospitalité la gentillesse l excellente disposición de tour le monde pour que le client se senté a la aidé Le design et lemplacement

Je n ai pas de remarques a faire, tout s est très bien pasé, on est même resté une huir de plus

La situation en plein centre ville, l'amabilité du personnel

Le prix du petit déjeuner exhorbitant, pris sur une terrasse très bruyante

Bien situe et de bonne qualite en general.

Chanmbre exigue soi disant upgraded. Rapport qualite prix Réservé chambre fumeur et a larrivee on vous Donne non fumeur.

The Service was top Notch.

The suite room needed a little more of an interior upgrade. It looks very outdated, lighting was very dim even when all the lights were turned on, i preferred the standard room's modern design.

Everyone was very helpful. We has prob with our TV and they did not give up until it was resolved.

the location

Price is too high for the services represented.

The hotel is old Room is tooo small

Location Nice welcme at the desk

Couldn't cash in welcome glass of wine at the bar while haing diner there instead of restaurant.. Was charged 8chf for cup of coffee at breakfast while accompanying my husband who was haning breakfast.. Desk deductedit. Small thigs of course but still..

I liked the front desk staff, reception and food services. The rooms were redecorated nicely. Transportation was easy and telecommunication is excellent.

Heating not strong enough, cleaning is fixed time and difficult to bring at suitable times, the beds were uncomfortable. No all night dinning. Breakfast buffet is very poor

Localization and the hotel personnel very friendly. Greatly recommended.

High price per day.

Great location, right in centre if Geneva, overlooking the lake. Room was in gentleman's club style. Very stylish, although a little worn. Good breakfast, which unusually was included.

Bathroom small and badly designed. Very difficult for two people to move around.

Lovely bar.

Very disappointed. Paid extra for lake view and all three rooms were on the 1st floor with absolutely no view of the lake!!!

smoking room were in fact smelling cigarette. Book 4 nights but had to leave after two nights. The hotel did not agre to refund my extra 2 nights even with a vaucher.

Location on the lake and proximity to shopping.

I had requested an upper floor, non-smoking room. They gave me a room that smelled of smoke on the first floor. I complained, they changed it. Bar and food prices are very high.

nothink

The location is perfect. The hotel staff was very helpful.

This hotel that makes you feel welcome as a guest, the location is very good, right in front of the lake and close to shopping and restaurants.

The bed was extremely firm.