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Newest reviews for Hôtel Crystal

  • Anonymous
      United Kingdom
    August 13, 2014

    you get to squeeze your own fresh orange juice for breakfast...

    Family room has one bunk bed, and it is extremely difficult and dangerous to get to the top bunk. It's hot and sticky so you have to open the window but then there'll be lots of tiny bugs in your room and on your bed...

    4.6

  • Anonymous
      Sweden
    August 3, 2014

    Easy to reach the hotel from the trainstation, take metro line M2 towards Croisettes to Riponne M. Bejart. (second stop from trainstation). Then walk west at Rue pré du Marché and then the second left at Rue du Valentin. Standard breakfast, but a with a really nice view over the rooftops om Lausanne from the roof terrace when the weather is nice.

    Somewhat old and worned and torned. Very small elevator.

    6.7

  • Anonymous
      Ireland
    July 24, 2014

    The location is very good, right in the middle of the town centre. Breakfast was nice, if a little bit basic (croissants, cereal, boiled egg and pastries). Coffee was good. The staff were all very helpful. Good selection of channels (including BBC and ITV). Free wifi in room. Room was clean.

    Room was in need of decoration and small, but I did have a nice balcony on the top floor. No air conditioning but big fan was provided.

    9.2

  • Roy
      United Kingdom
    June 19, 2014

    Spacious room, separate sitting area with comfortable chairs and own T.V. with many international stations. Separate T.V. in bedroom. Fridge available. Luggage storage available. Free afternoon coffee. A very comfortable hotel.

    Clanking noise late at night, suspect lift to blame.

    8.8

  • Anonymous
      Switzerland
    June 14, 2014

    The staff were excellent and the central location along with the free public transport pass were a definite plus. The buffet breakfast on the terrace overlooking the cathedral was a wonderful way to start the day.

    It was an exceptionally hot night and with the windows open smoke filtered into the room from somewhere else as did the noise from a couple who argued for what seemed like forever. But with the windows closed none of that was a problem.

    9.2

  • Anonymous
      Switzerland
    June 10, 2014

    Friendly staff, good location near the metro, free metro ticket

    Too hot in the room and no fan or aircon

    8.3

  • Anonymous
      Croatia
    June 10, 2014

    friendly service and excellent location

    8.8

  • Davide
      United Kingdom
    April 23, 2014

    Everything was fine, everybody was kind, polite and helpful. I had a very good time!

    10

  • Linda
      United Kingdom
    April 19, 2014

    Everything. Brilliant location.

    Zero

    10

  • Tin
      Hong Kong
    April 4, 2014

    convenient

    5.8

  • Anonymous
      France
    April 2, 2014

    Breakfast on the 5th floor With a view. Proximity of métro and bus and free transport pass.

    The stairs at the entrance...

    7.9

  • Alan
      United Kingdom
    March 9, 2014

    The welcome, the scale and relevant facilities. I would happily stay again if passing through Lausanne. I agree with Graham's comments.

    Using only the Google Maps it was a bit difficult to locate relative to the railway Station and choice of Metro, but it did work eventually.

    9.2

  • Ortis
      Switzerland
    February 24, 2014

    The location is good.

    The room does not seem to be clean enough. Its not easy to find its location and everything looks crumpy.

    5.4

  • Graham
      United Kingdom
    February 12, 2014

    All the facilities were well appointed. Staff were friendly, efficient and very helpful. Was a rather nice touch to be issued with a free transport pass for our stay - more hotels could copy this.

    10

  • Anonymous
      France
    February 10, 2014

    + The hotel staff is really friendly and hepful. + The rooms are spacious and comfortable... A little bit too hot for me, I turned off the heating system. + The breakfast is very good and generous!

    Nothing.

    9.6

  • Larisa
      Russia
    February 10, 2014

    locaton, free of charge transportation

    The breakfast - there was no hot food.

    7.1

  • John
      United Kingdom
    January 12, 2014

    wifi city transport pass breakfast

    no particular issues

    6.7

  • Sophie
      Switzerland
    December 9, 2013

    the location is perfect, near the metro station! the breakfast room has a great view on Lausanne, the breakfast was quite ok

    the room probably need a small refreshment (decoration)

    8.3

  • Anonymous
      Sweden
    December 2, 2013

    A super fantastic hotel. Will recommend this to everyone travelling to Lausanne.

    9.6

  • Michaela
      Switzerland
    November 25, 2013

    location, view, breakfast

    room was too hot and I couldn't change the heating

    7.5

  • Anonymous
      Germany
    November 8, 2013

    Location was perfect. Breakfast had a wide range of variety.

    Breakfast lacks vegetables.

    7.9

  • Anonymous
      United States of America
    November 5, 2013

    The breakfast was great, very generous and delicious.

    Nothing.

    9.2

  • Anonymous
      Sweden
    October 27, 2013

    The terrace with vue on the Cathedral

    8.3

  • Anonymous
      Ireland
    August 16, 2013

    The view from the Dining room

    No air conditioning

    6.3

  • Anonymous
      United Kingdom
    August 13, 2013

    Nothing I was appalled that Lausanne would have such a poor hotel.

    This hotel smells strongly of urine, the carpets are badly stained, the wall paper is hanging off and the decor was very old and warn out. The website misleads you completely!!

    2.5

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