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Mövenpick Hotel & Casino Geneva
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When would you like to stay at the Mövenpick Hotel & Casino Geneva?| Room type | Max | Rate |
|---|---|---|
| Classic Single Room |
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Show prices |
| Classic Single Room (Advance Purchase) |
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Show prices |
| Superior Double / Twin Room |
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Show prices |
| Superior Double / Twin Room (Advance Purchase) |
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Show prices |
| Privilege Double Room |
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Show prices |
| Executive Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Casino, Spa & Wellness Centre, Massage, Turkish/Steam Bath, Hammam.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Fax/Photocopying.
Internet
Internet via modem is available in the hotel rooms and costs CHF 7.00 per hour.
Guest Parking
Private parking is possible on site and costs CHF 20.00 per day.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged CHF 50.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The Cafe is open from 06:00 to 23:00.
The Japanese restaurant Kamome is the perfect place to savour the delicious Japanese dishes, either at the sushi bar or around a teppan yaki table. It is open from 12:00 to 14:00 and 19:00 to 22:30 and is closed Sundays and Monday and Saturday mornings.
Le Maraîcher serves market-fresh products and a selection of dishes prepared before you eyes.in front of you. It is open from 07:30 to 17:00 Monday to Thursday and from 07:30 to 15:00 on Fridays. It is closed on weekends.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Mövenpick Hotel & Casino Geneva.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
105
reviews
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Show scores of: |
Individual guest reviews for Mövenpick Hotel & Casino Geneva
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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John
Mature couple
Reston,
United States of America
December 11, 2009
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Hotel was comfortable but minimal. The staff at the front dest were not customer centrix. I arrived late into the airport at 23:50 due to a late arrival from Zurich. They catered to the flight crews on late arrival but not clients. I was told by a staff member who answered the service phone that shuttle busses stopped. No where in the airport or hotel info does it state that shuttle bus service stops at 23:40. I was told to take a taxi. I had an unhappy taxi driver because it was a short haul, not city run. When I arrived and explained the situation your customer service manager simply said there was nothing to do! This was an unsatisfactory response. I suffered becasue there is no posted information on shuttle cut off times. Had I known, I could have called ahead. Unsat |
6.5 |
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Anonymous
Group
United Kingdom
December 7, 2009
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Restaurants including Japanese very good On the booking.com system we were not able to pay in advance (which we needed to do as using a business card). We did do this directly with the hotel but they had a lot of problem when we got there and also when we checked out with the fact that we had also booked and prepaid breakfast in advance. This did not seem to come up clearly on their computer system. |
9 |
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Anonymous
Solo traveller
France
December 3, 2009
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Great romantic night in the excutive floor which can't be accessed unless you have a room there. Room service is very slow and it takes alongtime to get something. |
9.5 |
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Khaled
Solo traveller
Jubail,
Saudi Arabia
November 24, 2009
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Free internet |
9 |
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Faisal
With friends
riyadh,
Saudi Arabia
October 4, 2009
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friendly stuff, big rooms |
9.5 |
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Colin
Group
Clovelly,
Australia
September 27, 2009
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Nice enough for an airport hotel. Good Location if you are doing work there. ie. Fly in do busiess and fly out |
7 |
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Stephen
Young couple
Benfleet, Essex,
United Kingdom
September 21, 2009
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Very close to airport with regular shuttle service provided |
7.5 |
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Sean
Solo traveller
Cape Town,
South Africa
September 12, 2009
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Convenience, proximity to airport, quality of food and winelist |
9 |
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Marina
Solo traveller
Pfaeffikon SZ,
Switzerland
September 7, 2009
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Friendly staff, very convinient to the airport, good restorants. |
10 |
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Jacques
Solo traveller
Balerna,
Switzerland
August 30, 2009
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Nothing Some of the staff are beginners and incompetent. |
4.5 |
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Paige
With friends
Henderson,
United States of America
August 17, 2009
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The hotel was not as advertised. I was told this was a 5 star hotel and not sure whose standards applyed, however it was not as nice as any 5 star hotel I have ever stayed. Perhaps a 2-3 star hotel would be more appropriate. |
5 |
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Maria
Solo traveller
Moscow,
Russian Federation
August 1, 2009
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the Japanese restaurant was amazing the staff was very friendly the rooms are not a 5 star hotel room, some have a strong smell of paint the hotel is being upgraded and the noise from refurbishing is very loud |
6.5 |
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Anthony
Mature couple
London,
United Kingdom
July 27, 2009
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The hotel was being refurbished. I was not warned of this at the time of booking.The noise made it impossible to rest for 6 of the hours that I was there. The room which was nowhere near as comfortable as advertised was located right next to the staircase to the executive offices, every single footstep on the staircase reverberates throughout the room. I asked to be moved but was rudely told that there was no other room available. This was untrue.The desk staff had minimal local knowledge and gave us the wrong directions to our dinner location. The parking facilities were in chaos and I was consequently severely dekayed and overcharged. In all Movenpick may rest assured that they have good rpospects for winning the Worst Hotel of the Year . |
2.5 |
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Oswald
Solo traveller
Sint Martens Latem,
Belgium
July 25, 2009
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Het management heeft een upgrade beloofd als compensatie voor het probleem rond het vorige verblijf |
7.5 |
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Alexander
Mature couple
Davos,
Switzerland
July 5, 2009
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Good restaurant and spa. Checking in and out is an horrible experience: computer system obviously can be much better, personnel is not friendly and not interested, accepting telephone calls while they are talking to you. |
6 |
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Syed
Group
manama,
Bahrain
May 18, 2009
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Convenience to the airport and expo centre. Regular shuttle to the expo and airport conecting to the city by train. Old rooms but comfortable bed and bedding. |
8.5 |
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Frank
Solo traveller
Aylesford,
United Kingdom
May 10, 2009
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Nothing but the breakfast The staff, attitude and overall rudeness |
5 |
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Anonymous
Solo traveller
Netherlands
May 10, 2009
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service of staff shuttle to the exhibition centre is missing, while many guests stay there for the exhibition |
7.5 |
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Abdulaziz
With friends
riyadh 11532,
Saudi Arabia
April 27, 2009
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it was a pleseant stay and i like the bed and the clean envieroment |
9 |
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Tim
Solo traveller
Almancil,
Portugal
March 22, 2009
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ok for short stay a bit dated |
5.5 |
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Susan
Mature couple
east montpelier,
United States of America
February 3, 2009
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convenient to airport, quick and efficient shuttle service. quiet room,nice bedding and towels great breakfast the staff did not seem knowledgable about helping us go into the city and get to sites and restaurants. they gave us a free train ticket, but no other info was available in the hotel. we went into the city by train and were lost once off the train, wondering into a somewhat unsafe feeling area. |
9.5 |
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Tatiana
Family with young children
Moscow,
Russian Federation
January 8, 2009
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The restaurant in the lobby - excellent food, good variety for breakfast In spite of the non smoking room we stayed in, the towels in the room smell smoke |
6.5 |
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Anonymous
Family with young children
United Kingdom
January 4, 2009
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The hotel said they have no booking from you.They gave as 2 rooms anyway |
5.5 |
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Anonymous
Mature couple
Switzerland
December 25, 2008
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room service |
10 |
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Alhumaidi
Solo traveller
Jubail Industrial City,
Saudi Arabia
December 13, 2008
|
Hotel Facilities, Staff, and Services Far away of City Center |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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