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Haldenstrasse 10, 6002 Lucerne – Show map
Excellent location – rated 9.5/10! (score from 161 reviews)
Rated by guests after their stay at Palace Luzern.
|Special Offer - Seasonal Delights - Deluxe Double Room|
|One-Bedroom Suite with Lake View|
|Double Room with City View|
|Deluxe Double Room with Lake View|
|Deluxe Junior Suite|
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141 properties in Lucerne
Including hotels, apartments, villas and more.
161 verified reviews
They speak your language
Palace Luzern's staff speaks: Italian, French, English, German
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Tennis Court, Fishing, Windsurfing, Canoeing, Hiking, Cycling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CHF 35 per day.
Room Service, Packed Lunches, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, French, English, German
3:00 PM - 12:00 AM
4:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 2 year stay free of charge when using existing beds.
All children from 0 to 2 year stay free of charge in a crib.
All children from 3 to 16 year are charged CHF 50 per person per night for extra beds.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 161 reviews
Value for money
Show reviews from:
The family-owned 5-star Hotel Schweizerhof is located right in the Old Town of Lucerne, next to the lake. It features a spa area and elegant rooms with antique furniture.
Score from 226 reviews Wonderful
The Seehotel Hermitage is tranquilly situated within its own grounds on the shores of Lake Lucerne, only 2.5 miles from the center of the city with beautiful views of the landscape.
Score from 788 reviews Wonderful
The Renaissance Lucerne Hotel is a modern 4-star hotel in a historic city palace, a 3-minute walk from Lucerne Train Station and 650 ft from Lake Lucerne.
Score from 405 reviews Excellent
Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge.
Score from 334 reviews Wonderful
View, room and large balcony
1- location 2- friendly staff
1- non availability of Iron in the room. 2- pillows
Facilities and Customer services
Wonderful location and service
lacking swimming pool
The location is incredible and the hotel is charming. Staff is attentive and the bar is nice.
I was surprised that the concierge always recommended taxis when public transportation is very convenient from the hotel. The rooms were nicely trimmed - but small for the price.
Sabrina at the front desk was incredibly kind and helpful. The entire staff was beyond helpful, and particularly accomodating to our needs. The setting is breathtaking. Perfect vacation location for family or couples.
we liked everything. IT was perfect.
Loved the location and view from our room over the lake. Delicious food selection for breakfast, but was very expensive 40 SF each. Enjoyed our dinner in Jaspers, the tasting menu was reasonable value and delicious. The setting was delightful. Lovely outside terrace.
Great staff, beautiful facility with excellent location.
Everything especially the pdrsonal tour of the hotel and facilities at check in
Nothing although the main restaurant is a little too fancy and the bat menu a little too basic
Hotel Location Room view
The bed was not very comfortable as wel as the below
Exceptionally friendly staff, keen to help and make your stay comfortable and enjoyable. Quiet room despite facing the road Restaurant dinner was outstanding
The location on the water is beautiful. The restaurant was great. Loved the style of the hotel and it was 5 star service. Room was gorgeous with a balcony view of the lake.
From the pics on the website, I thought the spa would have more to it. It seems that you can reserve private spa sessions, but there's really nothing else. They should make it larger and upgrade it to be more like a spa where you could hang all day doing different treatments - maybe add a hot pool or something. Didn't seem like it was up to par with the grandeur of the hotel.
Excellent view of Alps from room balcony.excellent breakfast buffet and selection.staff very friendly and helpful. Waiter at Jasper's was pleasant and friendly but food was a disappointment. See below.
Small work out room for a 5 star facility. Had dinner one night in Jasper's. Gourmet style (small portion with fancy presentation) was way overpriced. Had dinner one night at Chimneys steak house. Food,quality and price far superior to Jasper's. Personally after a strenuous day of sight seeing and hiking in the mountains I would much rather have a hearty roast dinner with meat, roasted potatoes and vegetables.
An outstanding hotel with very friendly service. We enjoyed everything. The room was big and beautiful and had a great view of the lake. You must have a meal at the Jasper Restaurant in the hotel; it is superb. The public rooms are lovely. A great stay.
Location Nice room Upgrade
No continental breakfast Expensive spa Expensive overnight parking
Loved absolutely everything about the hotel! Staff were wonderful!
Location, very clean, our dog was very welcome - for extra charge, but they provided bed and toys for him. Water for dog was waiting in the room, that was very nice:). They also upgraded our room to lake view and we got early check in as room was available with no extra cost. Very good impressions...
Location close to the lake We got a Special rate, than the Price is OK
you couldn't use the Wellness as a couple
Location, staff, cleanliness
Can't say I didn't like something, our stay was very positive. May be wifi was slow but did not bother us.
Staff were willing to do extra to make us feel welcome.
Not much sense of humor.
location is 10 minutes walking distance to main street, the view was amazing even though there were no balcony for families room
As five stars hotel: the amenities were very very poor for people who has kids or you can say nothing!!! there were no swimming pool indoor or outdoor no Jacuzzi no play room no KIDS CHANNEL except one local channel with small old TV . the hotel shelter not available, the bottle line this hotel was not a family friendly
We loved our room and our stay, especially the view over the foreshores and the lake. The reception staff were ever so helpful and keen to assist with any problems. They were vivacious, but at the same time very professional. The tour desk staff were also the same, pointing us in the right direction. We loved the walk along the lake to get to and from the station and also the access to the different parts of your beautiful Luzern.
Maybe include a light breakfast for the cost of the room.
Fantastic location by the lake. International staff exceeded my expectarions. Great wine but expensive
There was no heating inside the room at the last night Cold water!!....I had a cold shower at this hotel!
In a quiet atmosphere we enjoyed a one day stay at Palace Lucerne with a mervellouse vieuw over the lake and mountains.
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