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Haldenstrasse 10, 6002 Lucerne, Switzerland – Show map
Excellent location – rated 9.5/10! (score from 184 reviews)
Rated by guests after their stay at Palace Luzern.
|Special Offer - Seasonal Delights - Deluxe Double Room|
|One-Bedroom Suite with Lake View|
|Double Room with City View|
|Deluxe Double Room with Lake View|
|Deluxe Junior Suite|
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143 properties in Lucerne
Including hotels, apartments, villas and more.
184 verified reviews
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Palace Luzern's staff speaks: Italian, French, English, German
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Tennis Court, Fishing, Windsurfing, Canoeing, Hiking, Cycling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CHF 35 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, French, English, German
3:00 PM - 12:00 AM
4:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 2 year stay free of charge when using existing beds.
All children from 0 to 2 year stay free of charge in a crib.
All children from 3 to 16 year are charged CHF 50 per person per night for extra beds.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
The luxurious Grand Hotel National is situated right on the shore of Lake Lucerne, only a 5 minute walk from the train station and the historic quarter.
Score from 185 reviews Wonderful
The family-owned 5-star Hotel Schweizerhof is located right in the Old Town of Lucerne, next to the lake. It features a spa area and elegant rooms with antique furniture.
Score from 253 reviews Wonderful
The Seehotel Hermitage is tranquilly situated within its own grounds on the shores of Lake Lucerne, only 2.5 miles from the center of the city with beautiful views of the landscape.
Score from 911 reviews Wonderful
The Ameron Hotel Flora enjoys a prime location 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It features stylish rooms.
Score from 1186 reviews Very good
Excellent staff. balcony view was priceless.
Kids in the bar, too loud music, could not carry on a conversation.
Staff and breakfast
Not very modern interior in the room
Staff, location, décoration, spa excellent
All the services of Concierge,Room service and Restaurant etc.are at my deep satisfaction.Taking this opportunity I want to express my sincere thanks to all staffs during my stay.
We liked everything about the hotel.Especially the staff at the reception,the Manager and other staff as well.They were welcoming and going out of the way to make you comfortable.Even the staff at breakfast were friendly and asked us if we like to have fresh omlette done for us.After staying in Europe in many good hotels with indifferent service this was a refreshing change.
Everything was perfect.
1) smiling personnel
1) in 4 days never changed sheets 2) room furniture from 1980 3) 21" old flat screen TV 4) bathroom leaks 5) no kettle in the room 6) no plug adapters in the room 7) price/performance 3/1
everything, esp. the lake view. Appreciated that a loft was arranged for us!
I like the view from my room which was amazing lake and mountains view
View, room and large balcony
1- location 2- friendly staff
1- non availability of Iron in the room. 2- pillows
Facilities and Customer services
Wonderful location and service
lacking swimming pool
The location is incredible and the hotel is charming. Staff is attentive and the bar is nice.
I was surprised that the concierge always recommended taxis when public transportation is very convenient from the hotel. The rooms were nicely trimmed - but small for the price.
Sabrina at the front desk was incredibly kind and helpful. The entire staff was beyond helpful, and particularly accomodating to our needs. The setting is breathtaking. Perfect vacation location for family or couples.
we liked everything. IT was perfect.
Loved the location and view from our room over the lake. Delicious food selection for breakfast, but was very expensive 40 SF each. Enjoyed our dinner in Jaspers, the tasting menu was reasonable value and delicious. The setting was delightful. Lovely outside terrace.
Great staff, beautiful facility with excellent location.
Everything especially the pdrsonal tour of the hotel and facilities at check in
Nothing although the main restaurant is a little too fancy and the bat menu a little too basic
Hotel Location Room view
The bed was not very comfortable as wel as the below
Exceptionally friendly staff, keen to help and make your stay comfortable and enjoyable. Quiet room despite facing the road Restaurant dinner was outstanding
The location on the water is beautiful. The restaurant was great. Loved the style of the hotel and it was 5 star service. Room was gorgeous with a balcony view of the lake.
From the pics on the website, I thought the spa would have more to it. It seems that you can reserve private spa sessions, but there's really nothing else. They should make it larger and upgrade it to be more like a spa where you could hang all day doing different treatments - maybe add a hot pool or something. Didn't seem like it was up to par with the grandeur of the hotel.
Excellent view of Alps from room balcony.excellent breakfast buffet and selection.staff very friendly and helpful. Waiter at Jasper's was pleasant and friendly but food was a disappointment. See below.
Small work out room for a 5 star facility. Had dinner one night in Jasper's. Gourmet style (small portion with fancy presentation) was way overpriced. Had dinner one night at Chimneys steak house. Food,quality and price far superior to Jasper's. Personally after a strenuous day of sight seeing and hiking in the mountains I would much rather have a hearty roast dinner with meat, roasted potatoes and vegetables.
An outstanding hotel with very friendly service. We enjoyed everything. The room was big and beautiful and had a great view of the lake. You must have a meal at the Jasper Restaurant in the hotel; it is superb. The public rooms are lovely. A great stay.
Location Nice room Upgrade
No continental breakfast Expensive spa Expensive overnight parking
Loved absolutely everything about the hotel! Staff were wonderful!