눉I wouldn't say we had a 'bad experience,' but for nearly 300 USD the value for the money was quite low. I know and understand Switzerland (and particularly this area) are expensive, but I didn't feel like I got anything for the money. They breakfast was average, the rooms were poorly lit, and they have the shampoo in a squeeze bootle hanging from the wall (the same as in Ibis and other type properties). It just didn't feel like anything special for that amount of money. We spent almost half the amount an hour and a half away, and stay in a 4 star that was recently renovated. For that reason, I really can't recommend that people stay here.
눇Grindelwald is beautiful, though it can be a bit of a tourist trap. The staff was lovely, and generally very friendly.