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Newest reviews for President Wilson - A Luxury Collection Hotel

  • Christine
      United States of America
    August 17, 2014

    Beautiful hotel, nice facilities, very comfortable. Staff were very professional.

    While we enjoyed our overnight stay, the hotel is best suited to business travelers. It feels grand and formal (a little austere.)for a family of five with teens. Location wasn't the best.

    9.2

  • Simon
      United Kingdom
    August 5, 2014

    Great location Fantastic Staff Service beyond compare

    10

  • Anonymous
      Cyprus
    August 1, 2014

    Staff

    5.4

  • Thomas
      Germany
    July 29, 2014

    Location is excellent. Lobby very nice.

    wi-fi did not work on my day 1. I gave up. At check out another guest had same problem. So did not see much urgency to fix. Room was fine but for price and 5 stars there were a few things not quite right, like scale did not work, the description of services was missing.

    7.5

  • Melih
      Turkey
    July 21, 2014

    - location , japanese rest. , fitness room, pillows ,

    - made the reservation for a large bed but offered a room with two beds .Although my booking.com resv print out showed clearly my special request , the frontdesk told me their system shows my request as two beds. Than they told me that they do not have rooms availbale with kingsize bed . When the gentleman at the front desk realized the siliness of the situation somehow they came up with a deluxe room with kingsize bed...of course it turned out to be a better room and I was happy.. I think a hotel of this luxury should be more careful with situations like this.

    7.1

  • Ion
      United Kingdom
    July 15, 2014

    Friendly personnel, clean and nocerooms, great restaurant. Would definitely stay there again.

    10

  • James
      United Kingdom
    July 15, 2014

    It's expensive, but thats geneva in general I think.

    7.9

  • Chuifun
      United States of America
    July 13, 2014

    I like the attentiveness of the staff, courteous and showing eagerness to please. Location very good. Right on the lake yet not far from the city center and the main tourist attractions. My room, even though on the low floor and facing the street, was quiet and had a good private ambience. I appreciate the higher end quality of all the bathroom amenities such as soap and shampoo etc. I was very impressed by the fact that they had Chinese congee at the breakfast buffet - something I had not expected in Switzerland.

    The room rate was extremely high for what I have been used to in other hotels of the same price in other countries. Even though my floor was supposed to be a nonsmoking floor there was smell of cigarette in the hallway as soon as I stepped out of the elevator. The hair dryer was far too weak for a hotel of this class. Breakfast was very expensive - US$50 per person yet the variety of selection was not impressive at all. There was no short-order chef to make omelette etc.

    7.1

  • Faris
      Saudi Arabia
    July 6, 2014

    Everything was great

    Nothing

    10

  • Anonymous
      Switzerland
    June 17, 2014

    Everything

    Nothing

    9

  • Philippe
      France
    June 16, 2014

    My room's bayview over the lake was awesome. room was spacious and very comfortable. very nice pool. I recommend this hotel

    the breakfast buffet was way overpriced and I think it could be included in the room fare

    9.2

  • Rauda
      United Arab Emirates
    June 9, 2014

    Food in the Arabic resturant.

    Gloomy colours for decoration, swimming pool is outdoor, the view from my corner suite was not nice

    8.3

  • Jennifer
      Ireland
    June 3, 2014

    Quiet location, 10 mins walk to train station, beautiful side lake view from our room. Very helpful, friendly staff.

    That breakfast wasn't included for the price we paid - even a continental would have sufficed!

    9.2

  • Anonymous
      United Arab Emirates
    May 20, 2014

    The concierge service was one of the best I have come across in my life

    The bed mattress was not comfortable at all

    8.3

  • Milja
      Finland
    April 30, 2014

    Excellent staff, Geneve lake view, really luxury hotel

    10

  • Dr.
      Saudi Arabia
    March 25, 2014

    Everything was great

    10

  • Dr.
      Saudi Arabia
    March 4, 2014

    Every thing was great

    10

  • Anonymous
      Cyprus
    January 8, 2014

    design and atmosphere

    expensive food in the hotel restaurants

    6.7

  • Kia
      Singapore
    January 6, 2014

    Check-in was not ready even at 4pm.

    6.3

  • Alan
      United Kingdom
    January 5, 2014

    Initial first impressions subsequently blighted by corporate image and lack of personnel touch

    Prestige rooms over looking unattractive temporary pool cover.Altough the pool had remained open for the winter,the area was cold and univiting.In addition and the fact that the ballroom was adjoining this area,there was little sound proofing making for an extremely noisy enviroment creating sleeping issues,so much so we had to request a change of room. Food in bar was poor value and slow service. Sum up. Not quite the 5 stars this hotel considers itself to be.

    5.8

  • Ramin
      Azerbaijan
    December 26, 2013

    Hotel is super! Very clean rooms, excellent location, friendly staff! Loved this hotel. Very recommended!

    Everything was great!

    10

  • Balsa
      Montenegro
    December 22, 2013

    Lounge bars and restaurants of the hotel are extremely luxiourious and exclusive places to be in.

    7.5

  • Abbas
      Saudi Arabia
    December 6, 2013

    1- it is realy high class hotel.

    1- The internet usually the service drop an diffecult to return back. 2- the prises for the bufarege is high.

    9.2

  • Yeghishe
      Jordan
    December 5, 2013

    good hotel

    10

  • Anonymous
      Russia
    December 4, 2013

    Very good and comfortable hotel

    On the check out there was an attempt to charge not ordered service (drinks to room)

    9.2

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