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Radisson Blu Hotel, Lucerne
Inseliquai 12, 6005 Lucerne – Show map
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141 properties in Lucerne
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271 verified reviews
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Radisson Blu Hotel, Lucerne's staff speak: English, German
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Hiking, Cycling, Sauna, Fitness Center, Turkish/Steam Bath, Casino, Playground
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! Wireless Internet Hotspot is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CHF 32 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged CHF 80 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Radisson Blu Hotel, Lucerne accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 271 reviews
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Location Breakfast Staff Building
We got room about 1:30 hour late.
Room view was out enjoyable
Carpet in room was stained and spotted .We would have like a top sheet for sleeping.
Modern and clean hotel, fantastic location and the staff were extremely friendly and helpful! Perfect stay in Lucerne and very happy with the hotel
Location, near railway station, although no indication and nobody able to guide you to the hotel
No queen/king size bed in the room, just two single beds "linked", despite booking and request to staff. Toiletries and, especially, towels quality very bad - shameful Minibar "fridge" is not making cold but is sealed Room cleaner do not understand it is possible to place the garbage bin on the left side of the table, she/he insisted to place it on the right side, even on top of my luggage (which doesn't have enough place on the left side) - awkward or harassment Restaurant is serving only snacks or bar food for lunch Pretty small relaxation/sauna area Tap handle broken when check in - nobody observed before, anyhow this was immediately fixed after complain. No visible front desk personnel during night time
Staff were excellent, very helpful. Hotel was in a great location behind train & bus station. Luzern is a beautiful city
Clean, comfortable, new, etc
Parking costs 32 chf per day
Carpark! Awesome expensive! 64 CHF for 26 h, without seaview for my car..... That hurts!
It was a beautiful and very clean hotel. Just what the husband and I wanted and needed.
As we were checking out of the hotel, we were asked to pay for a breakfast that we did not attended or order. The breakfast was charged to our room. We had slept in until 1pm that day so it was definitely not us. We got a bit of push back from the staff but they backed off once I showed my Passport to show my signature and that the one on the bill was not mine or my husbands.
Location near the central train station Huge room with interesting details
Great location, exceptionally efficient and comfortable, contemporary hotel. Can't find a fault. Staff very charming and helpful at all times
Location, Comfort of room, Staff very helpful. Nice lounge, Great selection of Malts!
Breakfast not great value for money. No pool. Very limited room service menu for getting something to eat late on.
close to the station and ferry, about a 7 minute walk
we arrived at 10.30pm, there was no one at the desk, as they only had 1 staff member on overnight. It took 10 minutes for him to come to the desk (he was apologetic though). We got into our room, and the toilet was broken (there was a bolt sitting on the top of the toilet seat, probably left by the housekeeping staff). There was a dirty handprint on the bathroom tiles near the sink. We called reception, had to wait 30mins, for the same guy that checked us in, to come have a look at the toilet. He couldn't fix it, and told us someone will have a look at it in the morning. That same night we were served by a crazy bar waitress - whilst making our drinks, she threw her shoe over the counter to the other side of the room and started swearing..!? For such a big, well-known hotel chain and the price we paid, very disappointed with our experience.
there are hairs at the floor.
The room and sauna room were nice and modern. The location is very close to the pier and nice view for the lake of Luzern.
I have to check-in at 3 p.m. which I think it is a bit too late because I sent a request for the early check-in at 11 a.m. PS I arrived at 9 a.m.
The breakfast was really good! The room size was very good. The location was really good.
I didn't find the room very comfortable. Ours was a business class room. The room size was good. But the bathrooms are very impractical. There is a thin translucent wall connecting the room to the shower cubicle and you can literally see everything. The bathroom has a sliding door which you cannot lock from inside and the worst thing was that even when you closed the door completely there was a big gap left and you could see everything inside! Impractical.
Good location and close to the train station. Very nice room
Convenient location. Easy parking.
Waitress at breakfast was a bit dense. When asked for Tea with milk, she bought the teapot full of watery milky tea!
Location; comfortable king size double bed (not two singles put together)
We were there only 1 night, so difficult to comment but would have preferred a larger TV
It's location being close to the train station and the major tourist attractions, within walking distance.
Pillows too soft
Restaurant is excellent! Staff awesome & helpful! Super clean! We had a blast in Lucerne and this hotel was the perfect place to stay at.
Every was great but wished we had one queen size bed instead of 2 twin beds
Staff very friendly and excellent bathroom . Would recommend
England getting knocked world cup
Location is a block behind train stn. It's convenient but I wld choose to stay across the river nxt time for the price.
Price too high.
Close to train station although a bit awkward to get to. Very nice room. Located close to boats and old town.
Window looked directly into adult school with classes going on all day and evening. No complimentary breakfast. We arrived a little early but had to wait 2+ hours before room was ready.
Staff is courteous. Facilities are good.
Very pricy hotel.
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