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Äusserer Wiestiweg 18, 3920 Zermatt – Show map
|Three-Bedroom Apartment with Matterhorn View|
|Apartment with Mattherhorn view|
|Single Room with Shower|
|Studio with Matterhorn View|
|Twin Room with Balcony|
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380 properties in Zermatt
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441 verified reviews
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Residence Patricia's staff speaks: French, English, German
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Tennis Court, Skiing, Hiking, Cycling, Sauna, Fitness Center, Solarium, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Free! WiFi is available in all areas and is free of charge.
No parking available.
Currency Exchange, Baggage Storage, Laundry
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Designated Smoking Area
French, English, German
2:00 PM - 9:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged CHF 40 per person per night in an extra bed.
One child under 3 years is charged CHF 20 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 441 reviews
Value for money
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every thing was more than perfect amazing staff , amazing location , amazing view
That's be fine if settled a road mark near the river.
It's a bit away from the main station, however it was really great place to stay especially for family. My parents and I had very comfort stay. Well equipped kitchen was useful for cozy family dinner.
Fry pan was quite old and the room was a little bit cold in early September.
Price. Small kitchen, but able to make dinner and breakfast there. Go to Best Western to pay and pick up key and wifi code.
View of stairwell in back.
We were provided with clean towels in the middle of our stay although in theory they were not included. The location is quite good, a bare 10 min walk from the railway station. View of the Matterhorn from our balcony. Wifi connection worked very well and was included in the price. Matresses a bit tough but in good condition.
The fact that there was no telephone in our room meant every time an issue arose (eg: the towel heater in our bathroom didn't work during our whole stay) we had to walk to the reception of the Best Western hotel, which is 5 minutes away. This happened again when our doorkey stopped working on day 3. The kitchen equipment is extremely basic; enough for preparing breakfast but trying to cook more than a boiled egg can prove very tricky. The bathroom is TINY. You need to step sideways in the shower or you can't get in (beware big or heavy people, you won't be able to bend forward to wash you teeth either), however hot water works perfectly well and once you get in the shower it's fine. The "decoration" is old-fashioned and looks as if assembled from odd bits & pieces. Very poor lighting in the room even with all the lights switched on (same problem with the bathroom mirror).
The View and Balcony Value for money Big Room, comfortable bed
Internet kept dropping out. TV Didn't work Bathroom was very small although functional
Friendly staff. English speaking and helpful. Kids loved the pool and hot tub.
The view of the Matterhorn was amazing. The room was clean and had plenty of room. Being able to access the pool,spa,sauna etc was great. Would definitely come back in snow season to stay again.
The distance to pool And wellness facilities was a few hundred metres.
Very convenient, just 5-minute walk from the station. A spacious room for my family. We enjoyed the stay very much.
The bed is a bit too soft.
Had great view from balacony.
It is not suitable to traveller with luggage and children as there is no shuttle service and you have to walk for quite sometime. breakfast is in best western hotel which is a round 7 min walking The reception said this is not a 4 stars hotel so dont expect much!
Nice Matterhorn view from the balcony
You have to pic the key at the Best Western Hotel. No information about that. So we had to walk back to pick the keys at the hotel. Noise from the nerby heliport
Tips: the e-bus is free. The washing machine is in the room beside the entrence.
Location, I didn't know the tips above.
The room was very well equiped and the people are very nice and helpful.
The kitchen part is a little used and there was no soap neither shampoo in the bathroom.
Clean big quite comfortable room. Can see Matterhorn ,6m from station by walk
Have to go to bestwesterner to get key, and give it back to them
Compact living area and sleeping area all well laid out and very comfortable with everything you need. View from balcony of the Matterhorn was outstanding.
If this apartment was used as a ski base then it was quite a walk to ski lifts if you want doorstep skiing. Summer it is not a problem with the main town and station only 7/8 minutes walk.
location view on Matterhorn large room, sofa, balconny with chairs and table access to pool, salty water pool, sauna and hammam small kitchen
bathroom a bit old
We could use the pool and sauna of another hotel, view was amazing, good kitchen
Location at the end of the village, rather difficult to find, reception in another hotel 300m away
Great price for such an expensive tourist attraction. Reasonably furnished studios.
The location is a bit of a walk from the Best Western hotel and on the opposite end of the village from the major points of transport. Only issue we faced was with respect to the oversight of Best Western hotel staff who did not see our late checkout note, and locked us out, auto debiting our card!
The description and pictures of the room are very different from the real room. The real room is smaller and older, furthermore, the cleaner doesn't clean the room each day.
Loved the location as I could see the Matterhorn peak from my balcony. Wifi very poor. One problem is to take the key from best Western is quiet far to walk, luckily I could just leave the key during check out
It's really at the end of the town. Quite a walk to even just get b'fast! If u miss your keys at night, there's no way to get inside your apartment as the reception (which is half a mile away) closes.
Very practical and comfortable room. Great functional kitchen with utensils, sink, fridge & cooker top. Stunning views of the town and the Matterhorn from the balcony. Lift in main building. Good sized bed. Friendly staff who spoke good German & English. Easy check-in & out. Very quiet and good place to sleep. Close to the main Zermatt train station. TV with lots of channels. Would happily stay there again.
I had some trouble with the wifi but I didn't follow up with the staff as we didn't have time so perhaps they would have resolved this. The studio bathroom is a little small but works perfectly well for one or two people. Be aware the apartments are about 5 minutes walk from the hotel check if you have large bags but for backpacks it's fine.
We actually stayed in the Best Western Alpen resort hotel, so my comments are about this hotel. They bumped us up to a beautiful suite on the top floor, with a great room. The kitchen is a great addition we were not expecting. Bathroom was great. Finally, our view on the top floor was simply amazing. For the relatively small amount we paid compared to how notoriously expensive this country is, I coudn't believe how great a room we got!
Only very minor comment, is that the elevator didn't go up to our floor, so we ended up walking four flights of stairs everytime. We could have took the elevator to a floor below and walked one. No big deal, just a little extra exercise after hiking 15km each day!
The hotel upgraded our room. The room recently renovated very big, clean, bright n spacious with mountain view.
Clean and comfortable Close to train station relative to other hotels Access to Best Western pool jacuzzi and tennis courts Studio Bedroom seperate from kitchen
Wifi was not great- worked in the hallway close to the modem but in the rooms acess was slow and iffy
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