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Bahnhofplatz 14, 3920 Zermatt, Switzerland – Show map
Excellent location – rated 9.3/10! (score from 177 reviews)
Rated by guests after their stay at Hotel Sarazena.
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374 properties in Zermatt
Including hotels, apartments, villas and more.
177 verified reviews
They speak your language
Hotel Sarazena's staff speaks: Italian, French, English, German
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Skiing, Hiking, Cycling, Sauna, Library
Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Shuttle Service (free), Express Check-in/Check-out, Baggage Storage, Laundry
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, English, German
1:00 PM - 10:00 PM
7:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in an extra bed.
Up to two children from 0 to 2 year stay free of charge in a crib.
One child from 6 to 12 years is charged CHF 40 per person per night in an extra bed.
One older child or adult is charged CHF 80 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Hotel Sarazena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 177 reviews
Value for money
Show reviews from:
The 3-star-superior Hotel La Couronne is in a quiet and central place in Zermatt, offering Matterhorn views, free Wi-Fi, an internet corner, a sauna and an on-site sports shop.
Score from 272 reviews Wonderful
The Alpenblick provides a quiet location close to the cable car to the Matterhorn Ski Paradise and a 5-minute walk from the center of Zermatt.
Score from 275 reviews Excellent
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.
Score from 388 reviews Excellent
The Alpen Resort Residence & Spa in Zermatt is located near the centre, the station, the Gornergrat train and the Sunnegga-Rothorn train and features up-to date wellness facilities including an indoor...
Score from 209 reviews Very good
Great Breakfast, Execllent staff, nice view, large room
no kettle in room
We liked that there was a frig. Also we were able to catch up on the news with English TV channels.
We would have liked a kettle so that we could have made our own tea and/or coffee in the morning and evening.
- the staff are very friendly, make it like a home - the room is big, compared with other hotel in other cities - price is relatively cheap
- the stopcock in the bathroom did not work really well which we could not turn the water into smaller - the rail is just outside our room which the guest should wake up at the opening time of the railway
Of course the location, since it is just few step from the rail station. Very convenient to access the tourist train. Bus stop also very close. Close proximity to Zermatt shops. The view of Matterhorn peak from the balcony is very good.
Great room with a view of the Matterhorn. Staff were very friendly and helpful in recommending activities.
The pillows were too soft but the staff resolved it by giving us some extras.
price is reasonable and location is excellent. Even though close to Gornergrat railway, it is calm. Different from this type of hotel, my room has a bath tab. When I left early morning for climbing, the staff kindly provided a lunch pack without extra charge.
The location is great (though it took some time to find the hotel). Close to the station and Gornergrat bahn. The room is very spacious with a balcony (with a Matterhorn view).
The breakfast could be better. Nothing else really.
Very near to train station and only 3 mins walk to go to gornergrat bahn. Nice staffs and services. Breakfast okay
Pillow too soft.
Just opposite the main station in Zermatt. Stayed overnight for the glacier express the next day, clean and nice place.
Very helpful and friendly staff Clean View of Matterhorn from balcony Near station and main attractions, so easy access to everything Great value for money Good sized, comfortable room Quiet considering how close to railway/main shopping street the hotel is located
Nothing major just personal picky things like: Old flashioned decor in bathroom Breakfast buffet is nice but basic (no hot option)
The breakfast was delicious and the proximity to the train station was a bonus.
Perfect location close to the railwaystation, the view of Matterhorn from the window
Super friendly staff and great location
Cleanest hotel I have ever been in. Largest, best bathtub I have ever seen in a hotel. Location is right across the street from the train station. Staff are very responsive and friendly.
I loved everything about this hotel!
Hotel located just next to the train station
Wifi speed is slow
The hotel is located just behind the railway station beside the Gornergrat Bahn. It was easy to move around with our luggage. Cosy clean room with some view of the Matterhorn. Breakfast is simple but limited variety. Value for money.
It took us some time to find the hotel as it is off the main road.There is some noise from the railway station at night.
Staff were friendly, obliging, interested and professional. Breakfast was varied, fresh and wholesome. Our room was constantly cosy and the view of The Matterhorn from our balcony was a dream come true. The sauna was a treat and the option of using facilities at the Schlosshotel was quite delightful. Overall people matter and the staff are a great asset to this hotel. Location is superb.
Nothing. This hotel is a gem. Glad we found it. My husband chose it and he did well.
It is just beside the train station to Gornergrat. Have view of the matterhorn at our balcony.
Very friendly personnel, close to Gornergrat Bahn, lobby with fireplace.
Old fashioned bathroom
Honest, clean, unpretentious, comfortable, sauna & pool accesible next door, minimum of kitsch.
The only thing - internet speed needs to be better. It's usable, but not for VOIP/Skype.
Staff;accommodations,ambiance and food were all good to excellent. The boot/ski room was clean and convenient.the staff was very friendly and accommodating.
I have no complaints about this hotel or it's staff.
Friendly staff, very helpful, nice rooms with plenty of space and a bath.
close to railway station close to ski facilities (respectively bus stop)
shower no suited for tall people
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