Schloss Hotel Swiss Chalet

Edullinnen, hienot maisemat, hyvä aamiainen

Economy luokan huone (halvin) oli hyvin vaatimaton. Hotellia vastapäätä olevan ravintolan 4 kerroksessa vintillä, johon oli remontoitu vaatimattomat huoneet ja jonne oli erittäin vaikea kiivetä laukkujen kanssa. Huone oli hyvin tunkkainen ja erittäin kuuma. Ikkunat oli pidettävä auki ja läheinen kirkon kello herätti puolen tunnin välein. Vaatimatonta retkeilymaja tasoa. Kannattaa välttää halvinta huonetta tässä hotellissa.

Mukava sveitsiläistyyppinen hotelli kyläympäristössä. Helppo kulkuyhteys junalla. Tasokas ravintola.

Huonehinta piti varauksen mukaan olla 456CHF kahdelta yöltä, mutta laskussa huomasin hinnan olevan 514CHF. Tähän pyytäisin teiltä vastausta/ selitystä!!

Aamiainen oli loistava samoin kuin palvelu sen yhteydessä. Ravintolassa tarjoiltiin mainiota ruokaa illalliseksi.

Olin varannut tupakoimattoman huoneen, mutta saimme huoneen tuhkakupin kera ja huoneen ulkopuolella aulassa poltettiin. Mainitessa asiasta meidät kuitenkin siirrettiin hieman parempaan huoneesee, joka oli tupakoimaton. Huono puoli hotellissa oli sen vanhat rakenteet ja nitisevät lattiat ja sängyt.

Location was perfect - exactly what we expected: peaceful, friendly, homelike. Good facilities. We were late due to the weather, so there was nobody at the reception but the keys to the rooms were there - very thoughtful on the part of the staff!

Just perfect. Since we were on our honeymoon we were upgraded to a bigger and nicer room. We ate at the hotel's restaurant just across the road which was vertified Michelin Star. Staff are really nice and helpful.

the hotel is very good - the problem was that the fact that the room that we reserved were not part of the 4 stars hotel, but a dormatory next to it, wasn't clear inough from the reservation form.

The fact that the room that we reserved were not part of the 4 stars hotel, and are a part of a dormatory next to it, wasn't clear inough from the reservation form.

Very nice hotel with very friendly staff!

Reception, Staff & Food were very good. The room certainly was different. Ceiling at 1.90 meters (I'm 1.98) and a wagon wheel as main room light, but hanging at my waist height. Spiders had been working hard and I guess the room cleaners wanted to preserve nature…..And finally the floor of the room above, which unfortunately was my (low) ceiling, made a lot of noise when the occupant moved. But hé it is a 350 year old building

The noise my upstairs neighbor (s) made.

We had a rental car and it was very good to have an opportunity to live outside but not far from Lucern. it was rather noisy but anyway the chalet is very nice and cozy. The restaurant and cookery are very good!

The house is 400 years old and completely wood inside. I rented a sleeping room however, was not able to sleep because of the noise by another guest sleeping over me and of other guest arriving at 04.00hrs in the night. For me, this building is not equipped to use as a hotel. The 10% reduction on the price does not make up for the night not sleeping!

The meal in the restaurant was very nice.

Checked in and was sent to stay in a B&B in a residential area a short drive away (without a restaurant) - I'd paid a hotel price and expected to be able to have an evening meal (especially as it was my birthday treat). When we realised that we'd been sent somewhere with no restaurant we asked to go back to the original hotel we went to and they agreed (although we got a very frosty reception upon our return). A complete joke running around from one place to another, was very tempted to drive off and stay elsewhere. I expect a much better service for a room which cost nearly £200! Basically it seems that the owners want to make more £ so have bought an extra B&B and just send people there when they go to the hotel to check in - cheeky!

Good location just by the lake (but only main building - and this fact is not metioned on www pages of the hotel, that other buildings are across the main road - i mean it is not fair), ambiente in the all of premises - rooms, corridors, halls, restaurant. Nice indoor swimming-pool with direct gate to the garden. Helpfull staff, always with smile. Good restaurant for reasonable prices.

The mornings were relatively cool, but the staff for any reasons declined to open the dining rooms inside (only one small one with only 5 tables!!!) so the people had to sit on the terrace taking their breakfast - and it was not pleasant for all.

The old world nature of the hotel, the price and the location to Luzern.