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Luzernerstrasse 204, 6402 Merlischachen, Switzerland – Show map
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3 properties in Merlischachen
Including hotels, apartments, villas and more.
651 verified reviews
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Hotel Swiss Chalet's staff speaks: German
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Golf Course (within 2 miles), Sauna, Solarium, Spa, Hot Tub, Indoor Pool, Indoor Pool (all year), Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), Currency Exchange, Tour Desk, Ticket Service, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged CHF 10 per person per night in a crib.
All children from 2 to 17 year are charged CHF 25 per person per night for extra beds.
One older child or adult is charged CHF 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 6.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 650 reviews
Value for money
Show reviews from:
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Family-run for 150 years, the Hotel Balm in a green suburb of Lucerne features a gourmet restaurant with fish and other specialties and provides free Wi-Fi in all rooms.
Score from 300 reviews Excellent
good facilities and nice breakfast
extra costs in renting room, different from booking.com
That I got another room for an upgrade price and without annulation costs.
In a hotel we want rooms with own bathrooms and toilets. I got another room after asking and insist it. But my business partner did not get another room because they said they had not room avaiable. But according booking.com there were still rooms avaiable.
We are staying in the hotel for several Years and they gave us always an upgrade, suddenly this stopped. We regret this but are aware this not a right to claim.
This is a 400 years old barn changed into a hotel. I liked the theme through out. Lovely location, 5 mins walk from lake. You can't find any staff at this reception, you have to look for every other place for reception staff other than reception. Go to the big hotel opposite and check in and come back to this lovely building for your room. Excellent breakfast.
Bed were quite old and noisy. they need fixing up.
Nice pool, friendly staff, good wifi
high dinner prices, low ceiling
Staff is nice
Far from city center, no public transport, stay at wooden house - far from all the hotel facilities (need to cross street for sauna)
Free swimming pool and sauna nearby. Free and empty parking. Next door shop. Professional personnel.
Toilet and shower on the floor. Noisy and creaky old building. Weak wi-fi. Dim light in the room. Very small and uncomfortable beds.
Location Food Cleanliness Staff
The location was great, and facilities available were unexpected. They provide paddle boats, a secluded park, pool and sauna.
The bed was a little stiff, and the rooms were a bit stuffy to wake up to.
Jessica was very good at her job and helped us with instructions about the hotel and the places to visit.
The hotel had many hunted animals heads and horns hanging on the walls like prices for the open season and it causes a very creepy felling and it is really not something nice to show to kids.
So not quite sure if this counts as a review for Swiss Chalet because they actually upgraded us a to a suite in one of their other properties for no reason! We didn't pay a dime more and were trifold compensated with excellent accommodations at the Jagdschloss (spelling?). Either way management is excellent. Very warm and welcoming. You can use facilities from their other properties like renting a paddle boat for free! There's a train stop that can take you directly into Luzern. We were too cheap at this point since Switzerland is expensive and decided to drive our car which turned out to be cheaper parking in the Casino garage. Absolutely beautiful and definitely recommend.
nice food! nice people! nice view! free parking!
The personnel at the restaurant Swiss Chalet is very arrogant. They certainly do not like families with small children. Unfortunately, there are not many options to have dinner in this village. It is an unfortunate and a big contrast to the personnel at the hotel, who is very helpful and professional.
Locate besied the lake, have a nice lake view.A little bit far from city certer .Just convieninece for driving a car.Long histroy house with beautiful flower, a special experience.
The hotel is very clean and walking distance from train and bus station. There is train every hour to Lucerne and takes about 15min. We had swiss pass so no issue for us. But definitely a great place to stay if you have car. Enjoyed the breakfast every morning. We didn't have the car so staff dropped us at the train station. Very friendly staff.
environment，nicelack，old style of building. Excellent breakfast.
Wifi in room only everning available
One particular waitress was not very helpful
Nearness to Lucerne and the lake for swimming Fairly good breakfast but it was not served in our building, we had to cross to another one the Golden Gate The room was like staying in a castle and was very roomy and comfortable
The hotel has a number of buildings worth checking out in advance which one you're in - we had no facilities in ours the pool was in the Schloss building and the sauna and whirlpool (which was cold) were in the Golden Gate building. We thought we had booked for the Swiss Chalet building (as in the pics) but ended up in an annex of the Golden Gate.
breakfast was very good
The area, Close to railway station. Hotel clean.
Toilet and Shower shared with other guests. Dinner expensive.
Our room was actually upgraded once we complained about the place we got given. The upgraded room was very nice, but be prepared to spend a lot if you actually book one of these rooms!
On arrival, we were apparently upgraded to a shack behind the main 4 star hotel that was just made of flimsy plywood. We complained and were upgraded to a habitable room after a few back and forth arguing.
Lake view, swimming pool, breakfast, special experience in wooden house
Our room was changed into the one in other house, from which we couldn't see the best lake view, and the excuse was that the price we booked was the lowest one.
This is a traditional Swiss hotel and we were delighted to be given a huge room, which was like something out of Hansel and Gretel, with curtains around the bed-posts and pink and white spotted quilts and pillows. Breakfast was delicious and plentiful and we were served by waitresses in traditional Swiss attire, which all added to the atmosphere of being in Switzerland. The hotel was just across the road from beautiful Lake Luzern, there was plenty of parking and our room even had a CD, radio, cassette player with surround speakers all over the room, including bathroom. We absolutely loved our stay here and only wish we could have stayed longer...
We enjoyed our time there.
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