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Franziskanerplatz 12, 6003 Lucerne, Switzerland – Show map
Excellent location – rated 9/10! (score from 473 reviews)
Rated by guests after their stay at Hotel Schlüssel.
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143 properties in Lucerne
Including hotels, apartments, villas and more.
473 verified reviews
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Hotel Schlüssel's staff speaks: English, German
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Terrace, Sun Deck
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs CHF 20 per day.
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 6:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 4 years is charged CHF 5 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 473 reviews
Value for money
Show reviews from:
The Ibis Budget Hotel Luzern City is within a 15 minute walk from Lucerne Main Train Station, the Old Town, and Lake Lucerne.
Score from 2638 reviews Good
The family-run hotel Zum Weissen Kreuz is near the Reuss River in Lucerne’s historic Old Town, just a 2-minute walk from the Chapel Bridge and a 5-minute walk from the train station.
Score from 725 reviews Very good
The Tourist hotel is at the edge of Lucerne's Old Town, a few minutes from the station and the lake. All rooms provide free Wi-Fi and most have a balcony with mountains and river views.
Score from 967 reviews Very good
The Hotel Restaurant Stern Luzern is in the Old Town, less than half a mile from the the Lucerne Train Station and Lake Lucerne and features a restaurant with a terrace facing the garden of the...
Score from 593 reviews Very good
The room is clean. Staff is willing to answer our questions. Excellent location, only five to ten minute walk from station.
A little bit expensive
Good size room. Free wifi. Good location to main sights and train station
Older style but didn't really have a lot of ambience. Just a room. They don't make your room up daily.
Good value of luch menu in the Resturant! Must try! And perfect hotel service!
Definitely recommend dinner in their restaurant!
Lovely receptionist and great location
Everything was really nice. Location was great. 7-8 mins walk to the central station. Close to old city as well
Cute old building, nice restaurant, great view from our balcony, beds were fine.
It wasn't clear that we had to book breakfast the night before regardless of whether the hotel was busy or not
Location of the hotel was excellent - X-mas markets were up and right outside our door! Staff was extremely helpful!! Price was reasonable for location, cleanliness, etc.
Rooms were slightly outdated, but still had the necessities. Everything worked and wifi was strong, beds very comfortable.
- breakfast earlyier
Staff were outstanding Room was clean Location was excellent Great value stay
No double bed! (Is this a Swiss thing though?)
We were a pain as customers but they were still very nice. Just good people and thats always refreshing.
The Staff were excellent and breakfast was good value at only 15 franks per person
Walking distance to the lake, boat docks and old town. Staff as fantastic!!! Great for a one or two night stay
A bit out dated, but for the cost and convenience and very friendly staff great for a short stay.
It is a historical building but inside is quite new and clean. The rooms are large and warm, close to everything.
The location The quality of the room
We booked this small hotel because of the restaurant it houses, and now we will book again for two reasons, the exquisite cuisine, and the comfortable hotel. Staff was friendly and helpful, location was excellent.
There was nothing not to like.
Location is good, close to the bridge and the station.
Room is old and only basic facilities are available. The male staff at reception is not very friendly. The hotel is on the upper floor of a bar, so it is very noisy at night, could not sleep well. The lift is also weird. Will choose other places to stay if go back to Luzern in the future.
Staff was friendly and knowledgeable. Room was clean though and wifi was okay.
Heating in room was not working well. Even the water heater was not working at one point of time. No kettle or fridge in the room.
Very good location and staff.
Very loud noise from bar downstairs and upstairs until midnight. Very old hotel.
great restaurant with Austrian style cuisine
we lost hot water
The location is quite excellent in a centre of city nearby to most attractive places..so clean with friendly staff
Staff were fantastic Restaurant was THE place to have a veal schnitzel Great location, a 3 minute stroll to the river and bridges
Location are near for famous local food.
Everything is excellent. The room is very spacious and this hotel provides the best service. Never regret for choosing this accommodation for my 3 days trip in Lucerne!
The toilet needs more lightning.
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