Hotel Schweizerhof Luzern  

Love the Lake view and Architectural design of Hotel.

We had to pay for every single service rendered and I feel the food was over priced or rather too expensive. Having dinner at the hotel Restaurant was way above budget I.e a plate of Grilled Salmon&rice drink costed bout 40-50euros. Which costed bout 20euros in some other hotel restaurants. Though the food was good.

We are vegetarians. The breakfast buffet spread was good. We were in the suite so the rooms were very spacious. They had organized a very able babysitter for us. The food at the restaurant was excellent. The location is just fab. Got some amazing pictures from the balcony.

We checked out on the 1st early morning. I was traveling with a pram and the baby. Their oldest porter was standing there and did not even help carry the pram down the stairs. Also the receptionist (Asian) from 31st night to 1st morning was very rude. There were no good mornings our good evenings. It was as if he was doing a favor.

I liked the view of the lake and the mountains from my room, the luxury inside the room, the surroundings. Overall everything was excellent.

The fruits that were kept inside the room were not fresh. This was the only negative point. Rest all was perfect.

Calmness Ambience

Not included breakfast.

architecture

The oldschool charm of the hotel (i.e. the amazing elevator) compliment the charm of Luzern itself in a very good way.

The hotel is what you would expect from a 5 star property. The rooms are spacious, clean, quiet, and comfortable. The location is the best in Lucern, facing directly onto the lake and only a 100 metres from the best shopping area. The staff are, of course, world-class.

Of all of the hotels that I stayed at on a 21 day trip, this is the only one that did not have free hotel-wide wifi and where the tv was fixed so that it was impossible to play video from a laptop using either hdmi or composite video. Hotels at 1/4 this cost have these features. In the age of the internet and digital media, this in just not acceptable.

Everyone was was very cordial and helpful. The hotel was very clean. Dinner at the restaurant was very good. Staff were especially helpful, nice and professional. The location was wonderful. We had a corner, balcony room with fantastic views. Loved our stay!

Cost a little high, especially for October.

+ Beautiful location + family room with two bedroom and big bathroom, balcony directly face the lake

- Because our room is on 2nd floor, in the evening, outdoor lights of the hotel is just toward the rooms, we have to close the curtain completly and not comfortable to use the balcony either.

historical building great style, clean spacious rooms and very friendly staff diffenately will recommend the hotel

Staff were exceedingly helpful & pleasant. Hotel in great location, close to everything made exploring easy

Excellent staff and good restaurant

Room was a little small for a 5 star hotel

People were very friendly and the location was perfect!

It was all just fine!

Lage

2 Lifte bis in meinen Stock

La qualità dei servizi

Il prezzo è comunque superiore ad altre realtà europee dello stesso livello

Ich habe ein sehr schönes Zimmer mit Blick auf den See bekommen, obwohl ich eine günstigere Variante gebucht hatte. Sehr freundlicher Empfang und Service. Zimmer sehr schön aiusgestattet.

Ich habe eine Erklärung der Klimaanlage und des Fernsehens vermisst. Das Frühstücksbuffet wirkte sehr bald etwas abgegessen, (z.B. das Birchermüsli und die Früchteplatte)

L'emplacement avec parking L'amabilité du personnel

Bonne restauration mais trop classique et peu inventive. Devrait proposer une deuxième carte plus contemporaine.

Вид на озеро, отличная кухня, удобное месторасположение

Che dire? Entri in camera e ti senti a casa, non manca nulla, il servizio bagagli e parcheggio impeccabile, il mattino della partenza ho trovato l'auto davanti all'ingresso con I miei bagagli caricati in perfetto ordine. Esci dall'hotel e sei nella zona più bella di una delle più belle città d'europa...

Assolutamente nulla. Non posso fare commenti riguardo la colazione in quanto per 60 euro in due abbiamo preferito farla da Starbucks...

Шикарный отель расположен в самом сердце Люцерна с видом на озеро и горы. Номер просторный, большая ванная (есть все предметы гигиены). Внимательный персонал, отличный ресторан с изысканной кухней, красивый интерьер.

Su ubicacion es excelente, el personal es profesional

Como toods los hoteles que se hacen llamar "de lujo" se vuelven locos por los precios de los diferentes servicios que ofrecen. La relacion precio / servicio es exagerada, es decir , aparcar un vehiculo o un desayuno no puede tener esos precios. He visto los mismo en hoteles de menor calificacion con mejor servicio infinitamente mas barato o gratis. Lo mismo ocurre con internet. Es una aberración pagar por él en un hotel de esta supuesta categoria.

L'accueil, le personnel, le cadre et l'emplacement.

sehr freundliche Mitarbeiter

Die hervorragende Lage direkt am See, ausgezeichnetes Abendrestaurant, nette Bar am Abend mit teilweise sehr gemischtem Publikum von der Straße

Veraltete Zimmereinrichtungen (allerdings gepflegt), Dusche entspricht einem Zwei/Drei-Stern-Hotel, Frühstück ungenügend (Menge und Auswahl) mit weniger gutem Service