Seehotel Hermitage  

хорошее место на берегу озера рядом с люцерном. хорошие завтраки.

персонал и отношение к клиенту. а именно: бронировал отель заранее - в начале марта при поездке в начале мая. единственный из шести выбранных на поездку отелей (а другие по классу такие же или намного выше) блокировал через неделю после заказа оплату одной ночи. далее за неделю до приезда блокировал оплату и второй ночи. после проживания при объяснении с персоналом на ресепшн говорил, что оплата может быть проведена с параллельным снятием блокировки, выяснилось, что менеджер не видет или не хочет видеть раннюю блокировку первой ночи... списали вторично деньги, заверили, что тот час же разблокируют бронь, однако... сегодня 13 мая, а выезжали 9 мая - деньги до сих пор не разблокированы... кроме этого видно, что персонал набран молодой и неопытный. ничего нормально объяснить не могут, в ресторане приборы на столы толком расставить не могут... стоянка платная - 40 франков день.., хотя отель за городом и места полно... у всех остальных пяти отелей кроме одного, который в центре монтре, стоянки были бесплатные.. короче, сплошные разочарования... а место красивое !!!

были в отеле 2 дня. снимали улучшеный номер с видом на озеро и горы. такой красоты не видели нигде. в номере кофе машина, джакузи, современный дизайн. до центра ходит каждые 15 минут автобус. есть парковка для а/м 10 франков ночь. всем рекомендуем.

Nice view to the lake and montain.

I will come back with my families next time. amazing eperience~

Seehotel is located in a little bit outside Luzern, that met my expectation.

This is a genuinely excellent hotel, and our week there (30th wedding anniversary treat!) was a real pleasure. Superb location, discreet, friendly and thoroughly professional staff... It more than met our expectations. We've been to Switzerland many times before, and indeed to Lucerne, but this was definitely one of the best experiences of the lot.

Only two minor disappointments - the menu, though high in quality, is a little restricted. If there had been more choice, we'd probably have dined in every night! As it was, we chose to dine in on four of our seven nights - and the calves' liver and rosti is to die for! And the TV options offer entertainment and news in several languages - but only one English language channel: CNN. For a hotel with genuine international appeal, perhaps that could be addressed? But these are very minor points compared to the overall excellence - we'd recommend this hotel to anyone!

Very friendly, knowledgeable and helpful staff. Wonderful views. Easy to get to town on the bus. Spacious, clean and modern room, excellent bed and duvet.

Restaurant expensive, can eat at least as well for less in town. Big deception was the "chinese fondu", nothing chinese about it at all, no vegetables to cook such as bamboo shoots, chinese cabbage etc and apart from the pork balls, only meat cut like carpaccio. Wellness area seriously lacks a pool or at least a spa!

I enjoyed stay at the hotel, very touching design and big space in the room for an relaxation trip. Each room has a good view peaking at the Lucern Lake and Mt. Pilarcus. Public Trasportation is just across the street, easy to access to shopping areas and tourists' must see points. For this hotel, I will definitely choose to visit again.

Room and view of lake and mountains

More traditional fare offered in the dining room.Had a poor experience at one of the breakfasts had at the hotel relating to a waitress. While management took note of the situation, a gesture of not charging for the Continental Breakfast would have been appreciated.

Excellent location by the lake, huge space in the room, excellent new furniture and bathroom equipment, great breakfast, parking, close to the city of Luzern.

Breakfast and parking were not included in the room fees.

Views, just great.

The staff. As helpful as Swiss bankers providing information to tax authorities. Nevertheless, perhaps we were unlucky with the staff on that precise weekend, or with their mood; objectively, I think that I would not recommended this hotel just because views, their best asset, is available for free everywhere in Switzerland, and the price and location is not that great. We did enjoy our stay, and having some drinks on the bar at sunset, or waking up to see the lake, was really nice.

The service, attention and room was excellent. The room design and level of luxuriousness was outstanding.

The dining room was beautiful and service was attentive. I missed the full dinner as I was late. The veal I had was tough and disappointing.

Beautifully appointed hotel.Room spacious and on the water providing beautiful views.Cheerful staff and very efficient.