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Winkelstrasse 46, 6048 Horw – Show map
Excellent location – rated 9.4/10! (score from 547 reviews)
Rated by guests after their stay at Seehotel Sternen.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 8:33 AM from China.
6 Reasons to Choose Seehotel Sternen
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4 properties in Horw
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547 verified reviews
We speak your language
Seehotel Sternen's staff speak: French, English, German
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Fishing, Hiking, Cycling, Playground
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, German
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years is charged CHF 30 per person per night in a crib.
One child from 3 to 11 years is charged CHF 50 per person per night in an extra bed.
One older child or adult is charged CHF 90 per person per night in an extra bed.
Free! One child under 8 years stays free of charge when using existing beds.
One child from 8 to 16 years is charged CHF 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Seehotel Sternen accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.
Please note that the restaurants and the hotel bar are closed on Sundays from 1 November to 31 March from 18:00, and on Mondays the whole day from 1 October to 30 April. A room service menu is available from 18:00 to 21:30.
Please note that on 26 October 2014, the street leading to the hotel is closed from 8:30 until 14:00 due to the Swiss City Marathon. On that day, the restaurants are also closed. Breakfast is still served.
Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.
Based on 547 reviews
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Very good service from the entire staff
No airco in the hotel
it is a very nice hotel with a good restaurant. Staff are extremely friendly and helpful.
A beautiful hotel right on the waterfront. The staff could not have been more helpful or friendly. Comfortable room with a balcony overlooking the lake with the mountains in the background - perfect!
Not much to complain about! The only slight drawback is that the hotel is about 4 km from the centre of town. As it rained both evenings we were there, we had to eat in the hotel. The food is delicious but a bit pricey.
The location is scenic and beautiful specially if you take lake facing room.
It is suited only for travellers with their own vehicle. The hotel itself is a little away from the city centre. But the main issue was transportation. The nearest bus stand is a good 15 mts walk and not very suitable after a good meal, heavy shopping or when it is raining. Had a tough time commuting.
Comfortable bed. Good balcony.
Inspite of calling and mailing them in advance we were given wrong information about the location of the hotel. It is a 20-25 minute bus ride from the station followed by a 10 minute walk, whereas they told us to take a bus from the lucerne station , which would take about 10mins & we would reach the hotel directly. When we got there & told them our issues in getting to the hotel and how their staff had mislead us, a junior receptionist tried to calm us down but The senior receptionist/manager - Ms.A Dahinder completely ignored our issue & told her junior to give us our room keys and let us go. While booking the hotel & 2 days prior to checking in we had mailed them requesting for at least one vegetarian item in the breakfast as we are vegetarians. But the breakfast was very meagerly and had nothing for vegetarians except breads. The breakfast was BAD. We have travelled across Switzerland and stayed in 4 hotels, all of them considered our requests and were helpful unlike this hotel. The hotel staff was extremely ignorant about any kind of inquiry we did. They were sweet people but of no help. When I asked for any information the woman on the reception gave me 3 huge sloshes /Files/booklets comprising of everything that could be done in Lucern and about the hotel information. But none could not answer to my specific query , would always ask me to refer to the slosh. If you are a person who wants to see the city and the attractions around, then this hotel is a complete NO-NO as it is very far from central Lucerne. If you are a vegetarian then please do not even think about it!! As per their information on booking.com it is mentioned that one can swim in the lake, but once you see the ducks & their feathers around you would surely reconsider! The staff seemed pretty reluctant to let any of the hotel guests sit by the lake unless they ordered something from the restaurant.
We had a lakeside room, so the view was superb. It's a very comfortable hotel with friendly staff and a relaxed atmosphere. Breakfast buffets were plentiful and delicious. Excellent location, being lakeside and an easy short drive to the centre of Lucerne.
The reception had folders with details as one would need as a tourist. We were offered help with luggage without even asking - which was fantastic (last time Best Western Premier in Montreux declined to help) The rooms are spacious - we booked overlooking the lake. Restaurant is an attraction for people in the area with very good fare.They went out of their way to accomodate us even though they were fully booked. Breakfast has a good spread- capucino, eggs as requested. Everyone in the hotel is pleasant and working with a smile. A real pleasure. highly recommended.
The lake view was excellent. Rooms are spacious. Staff are very nice.
The nearest bus stop is 10 min. walk.
Nice lake view.
Poor WiFi connection in the room. We have to stand in the hall way to get WiFi signal.
The hotel is in a lovely position. We had a lake view with a private balcony. There was a kettle with tea and coffee. The staff were very welcoming and helpful. We ate in the restaurant which was not cheap but the food was excellent.
- good view and quite location for traveller with car - good food
- wifi in room is poor
Position view staff friendliness
Nothing. Loved it!!
No lounge, small bath towels
Location, friendly staff, excellent service
Restaurant was excellent. Great location for relaxing and views of the lake from balcony. Close to Lucerne. Would definitely stay again!
Like many european hotels it did not have a fitness center. However, great area to run down quiet streets along the lake and they have bicycles for free.
The friendly and very helpful staff. The attention to every little detail to make our stay perfect. The excellent food. The position is perfect also.
The fact that we had to leave!
Picture perfect. Beautiful location away from the crowds in the city. But very easy access to downtown. Staff very pleasant and helpful. Spotless.
I must say this especially for Americans who are not used to this... There is NO air conditioning. I don't fault the hotel since this is apparently the norm in the Lucerne area. But we had the misfortune to hit the rare over 90℉ days and could find no relief. Sleeping was next to impossible and frustrating given that this was an expensive hotel for us.
This was probably the best hotel I have ever stayed everything from the position on the lake, the food, the staff the use of the terrace was FAULTLESS a very romantic place great for couples
excellent hotel and very helpful and smiling staff. On top very efficient!
Breakfast quality could be improved. Kitchen a bit slow although i must say both lunch and dinners very busy
Hotel owner is a delightful lady, all staff extremely pleasant and efficient. we booked a lake view room, it was lovely and spacious, with balcony & superb views. free parking right outside hotel. Free wifi worked very well throughout the hotel, it was nice to do a bit of internet from the balcony ! Lovely restaurant overlooking the lake on the terrace. 10 minute drive to Lucerne. Hotel is a lovely place to relax after a day sightseeing in Lucerne.
bathroom a bit small, be careful getting out of the bath/shower, my husband slipped and hurt his ribs, so best to ask reception for a non slip mat, and we also asked for firmer pillows - but none of this detracted from our overall impression of this lovely hotel .
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