If you want to take funicular up, you should leave bus #1 three stops earlier, than suggested on hotels website (Busschleife is right one), otherwise, you contact hotel 24 h in advance to send shuttle bus to given busstop. We spent more than half an hour by foot to go up to hotel from bus stop, not a lot of signs, so had to ask rare local people, some speaking only Swiss German.
There were 4 toilets and 2 showers for our floor, and had totally no problem (although, not sure it's enough, when all 6-8 rooms are occupied), coffee/espesso machine in the room, free fruits and some sweets. And of course, view on mountains from one side and Luzern and lakes from another (one, most have from their balcony). Personal is friendly and helpful