Sorell Hotel Ador    

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Not much - lobby and staff nice

The room was tiny, overpriced, lumpy pillows, no air conditioning. A fan was provided but didn't give much relief - room was more like a cell than a hotel room - thankfully only stayed one night.

location

overpriced definitely, staff does not demonstrate any signs that make you feel special guest

Location Friendly Staff Internet connection

Ironing facilities not adequate, full size iron board is required along with irons that do not leak water Hot breakfast selection needs expanding (different egg choices needed) and more attention should be paid to cleansiness around that area No gym facilities

Nice bathroom

Good Location Value for money comparing to others in Bern

I booked a smoking room but hotel inform me that they don't have smoking room at all.

Helpfull staff, clean, comfortable, location,

Location

Very small room and really poor breakfast. It does not worth the price.

Well prepared and kind staff. Plenty breakfast.

Narrow spaces in the room.

Location was close to train station. Breakfast was good.

Location Breakfast Parking-28chf/day

Small room

Good location; close to the station. Breakfast is exellent. Very clean room

convenient location; nice bathroom complimentary water and tea/coffee making facilities

crowded breakfast room and limited breakfast choice lay-out/design of reception and bar area

Great location

Very soft bed otherwise great.

Great location, very close to all the interesting sights of Bern. Kettle in the room, tea+ coffee, bisquits on the pillow. Very good bathroom with a bathtube and everything necessary for it. Excellent wifi internet in the room. The hotel staff gave me an adapter for the swiss socket.

When the window was closed,it was quite stuffy, when it was open, it as very noisy, starting from 6am already. The room was quite small and not very new. And of cource it's too expensive for this level, but it's always the case in Switzerland:(

Breakfast was very good. Hotel is a short walk to the train station, and close to local transit.

We wanted a room with three single beds, which we got, the third bed was a matress put on top of some sort of chair. The ends of the matress hung off the ends of the chair, it was ok, but not quite comfortable.

Well decorate. Free wifi. Room is clean. Front desk staff's English is good and kindly

Position and cleanliness

Rooms are really small

Efficieny

The hotel is very well situated, right near the central railway station and the city old center so we wouldn't be disturbed by the carneval (Berner Fasnacht).

It would be marvellous if the room's walls would be painted anew.

Good location being close to main railway station (10 mins walk) and city.

A typically small room standard for Europe but what was annoying is that a few of the slats that support the mattress fell out - I replaced them myself. Also the young lady at reception was not very attentive or friendly being quite busy speaking socially to someone on her phone while attending to clients.

The price and the central location.

Good Hotel

Expensive for this type of Hotel. But I think that is the country and the city.

The proximity to the station and old town. It is very handy and a very adequate hotel.

Could need a fresh coat of paint - but other than that it was fine

Close to the train station

Worst night in past three weeks of touring Europe! We arrived a few hours early and we were told by staff that it was impossible to get in before 2:00 pm because tha was what are contract stated, told to return at 1: 00 to check to possibly check in early, mind you it was raining that day. Very rude and dis interested staff . At 2:00 we were told it would be anotherv30 minutes, with no apology. the room was small, dirty, and at best could be a one star hotel. Breakfast buffet had warming tray but no eggs or bacon or the like. Your other hotels you contract with from France to Austria to Italy were absolely a delight with accommodating staff and room quality and ammenities as advertised . I would like to hear from manager, Nadia at front desk was a disgrace and as unsympathetic and arrogant as I have ever experienced.