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Hotel St.Gotthard BaselCentralbahnstrasse 13, 4002 Basel (Show map) Excellent, Score from 299 reviews“The location was perfect. Very close to the railway station but quiet.”
Rosie,
Kidderminster
The family-run Hotel St. Gotthard Basel can be found right across from the the main train station, only a 10-minute walk from the historic center of the city. All rooms include a minibar which is refilled every second day and which can be used free of charge. Wireless and wired internet access, a satellite flat-screen TV, air-conditioning and a water teakettle are available in all rooms as well. Guests of the St. Gotthard Basel can use the business center, where a fax, printer and internet access is available, free of charge. The rich breakfast buffet of the St. Gotthard Hotel Basel provides for a good start. Hotel Rooms: 95
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Total Hotel Score:8.8
Based on 299 reviews Guest reviews are written by our customers after their stay at Hotel St.Gotthard Basel. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
United States of America
October 7, 2011
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The staff from your first step in the door until the last step out were very attentive and eager to help if needed. This included service staff breakfast staff as well as receptionists. Serivce is rare these days and they were excellent in making your stay comfortable.
3 out of 3 people found this review helpful, did you?
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9.6 |
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Ian
Mature couple
Limekilns,
United Kingdom
July 18, 2011
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The staff were fabulous - very friendly and helpful. The breakfast was superb, great choice of food and beautifully prepared. The "extras" were really appreciated - the reception staff were chasing the airline who had temporarily lost one of our cases without being prompted to do so - each morning there was a wee news summary sheet in the breakfast room in several different languages - a a lovely pair of coffe mugs given to us on departure. You cannot complain about anything when you have had one of your best ever hotel experiences.
2 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
Canada
September 28, 2011
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Our 40th wedding anniversary and they went far beyond our expectations, a truly wonderful time. Very gracious staff.
1 out of 1 people found this review helpful, did you?
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10 |
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Ted
Solo traveler
Hilversum,
Netherlands
June 27, 2011
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The Hotel is very well located right next to the Railway station and quite a few restaurants of different sorts. The atmosphere is quite good, and the price definitely reasonable compared to hotels in the area. Breakfast is extensive, the room well equipped and the shower very nice. The minibar items were included! Internet is not included, the location of this room was in front of an area with waste containers which were emptied at 6AM... the noise woke me up and lasted for a while, not very nice.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Erika
Mature couple
Balgownie,
Australia
June 14, 2011
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This is an elegantly appointed hotel in keeping with its 4*rating. The room was quite luxurious and comfortably furnished, the bathroom was of a good size and the breakfast in the beautifully decorated dining room was more than adequate. The location is perfect being right near the sbb entrance and it is within easy walking distance to the old town. If walking isn't for you, then the trams are right there too. I found it strange that one had pay for wi-fi after 20 minutes of use but one could consume the contents of the mini bar free of charge.
1 out of 1 people found this review helpful, did you?
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10 |
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Michael
Mature couple
Silchester,
United Kingdom
February 13, 2012
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Charming and most helpful staff who always give us a warm welcome. Breakfast consistently good. Rooms clean and comfortable.
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8.8 |
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Howard
Solo traveler
La Jolla,
United States of America
February 3, 2012
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Location was great. Right next to train station. Room was miniscule. Too small if you're claustrophobic. All of the accessories were there and worked well. Room too small.
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6.3 |
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Marie-anne
Solo traveler
Septeuil,
France
January 28, 2012
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The hotel is very welcoming and the staff is very nice. Rooms are clean and there's everything you may need in your room. Very good service. Depending on your neighboors, you may hear them quite well when they watch tv late or wake up early making noise ...
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9.6 |
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Anonymous
Family with older children
United States of America
January 9, 2012
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The room was spacious and luxurious. The breakfast buffet was abundant. The staff were very helpful and friendly. The only service that was lacking was free wifi.
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9.2 |
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Alexander
Family with older children
Moscow,
Russia
January 4, 2012
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Nice hotel
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8.5 |
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Marilyn
Group of friends
Buxton,
United Kingdom
December 15, 2011
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Everything - the staff were excellent, nothing was too much trouble and when a request was made it was carried out immediately. The breakfast was excellent - a great choice was available. The cleanliness of the Rooms and Hotel was second to none. It was my Sister's first flight abroad after suffering a brain haemorrhage and the Hotel and Flight (Swiss) could not have left a more memorable impression for us - absolutely superb!! Booking.com made it all so easy - Thank you.
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10 |
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Anonymous
Mature couple
United Kingdom
December 9, 2011
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Good quality quiet hotel in central location near station . Not having an evening restaurant allows flexibility to dine elsewhere.
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9.2 |
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James
Group of friends
London,
United Kingdom
December 9, 2011
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The Hotel is in a great location, outside the Train Station, and also the Tram Station as well. There are good restaurants close by
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10 |
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Anonymous
Group of friends
Ireland
November 24, 2011
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The staff and owners were very nice and spoke good English and the breakfast each morning was excellent for a european hotel. The location is right beside the train station but is not that noisy for such a central location. You can get to anywhere in Basel from this location and the tram travel is free with a hotel pass which makes things really easy. We booked a tripple room and requested 3 single beds but they only had a room with a double and a single bed
Did you find this review helpful?
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7.9 |
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Lei
Group of friends
Qingdao,
China
November 22, 2011
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Location
Did you find this review helpful?
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9.6 |
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Michael
Mature couple
Winterthur,
Switzerland
November 21, 2011
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Location, staff, breakfast, etc, all very good. Space in "comfort room" we had a was a bit tight, especially in the bathroom and between the bed and the window, very tight and too much furniture in a small room.
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7.5 |
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Simone-eva
Solo traveler
Paris,
France
November 17, 2011
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Convenient location. Found the interior decoration a little confusing: no clear style, castle decoration mixed with random other objects... But then again, I'm not an art connesseur! No clear theme (I used to be Quality Director at Disneyland Paris).
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9.6 |
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Allison
Mature couple
York,
United Kingdom
November 16, 2011
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Friendly helpful staff, very convenient location, comfortable - everything very easy and straightforward
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9.6 |
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Kamal
Solo traveler
Budapest,
Hungary
November 7, 2011
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Hotel staff When I was booking the room I saw "Wireless and wired internet access, a satellite flat-screen TV, air-conditioning and a water kettle are available in all rooms as well." in booking.com website. Not to mislead the guests it is necessary to mention that WiFi is not included in the room rate. It is extra. Eventually tv, air conditioning, water kettle is in the price. Putting wifi in one line with all these means it is also in the price.
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9.2 |
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Anonymous
Solo traveler
Luxembourg
November 4, 2011
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Beautiful, clean, friendly small hotel right opposite the station, perfect for anyone travelling by train. My room was on the street side but was quiet nevertheless. Sadly I had to leave early in the morning, but my breakfast (included in the rate) was brought to the room at no extra cost, dead on time. The room was very well equipped and I'd have been delighted with the free wifi had I needed it on that occasion. Definitely want to stay there again. Highly recommended.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
Japan
November 1, 2011
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staffs of the breakfast buffet were polite and kind.
Did you find this review helpful?
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5.8 |
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Julie
Mature couple
Portland,
United States of America
October 30, 2011
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The receptionists were very cordial, helpful, and multi-lingual. The room was relatively spacious and neat as a pin. The location was very convenient for catching the train the next day, on the next leg of our trip. Contents in the minibar were free! That's a new experience for us, but it was probably factored into their reservation rates.
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
United States of America
October 29, 2011
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Everything! It was superb!
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
United Kingdom
October 25, 2011
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Convenient location. Helpful, friendly, professional staff. Well designed room. Attractive individual looking hotel. Good range of choices and quality for breakfast. Expensive wifi internet access. Single bed was very uncomfortable (it dipped in the centre and it had a plastic "under sheet" that makes you very warm at night)
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7.9 |
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Noel
Mature couple
Forestville,
Australia
October 21, 2011
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Great location - easy walk to teh main train station and to town. Rooms well appointed. The free mini-bar was a nice touch that I have never before experienced even in high-range hotels.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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