Hotel Steffani    

Como era nossa lua de mel, fomos hospedados em um quarto excelente, enorme e com ótima vista, e recebidos com uma ótima lembrança no quarto. A realização da reserva através do booking.com proporcionou um ótimo preço para o hotel. Além disso, acredito termos recebido um upgrade na categoria em função de ser nossa lua de mel. A localização do hotel é excelente, próxima a uma das estações de esqui e do centro da cidade. Toda a estrutura do hotel (sauna, piscina, restaurantes) também é excelente, com tudo bem decorado, limpo e funcional.

Ao solicitar passes de esqui, nos foi oferecido um preço promocional de chf 55/dia/pessoa, ao invés dos chf 76 normais. No entanto, ao chegar à estação, vimos diversos outdoors indicando o preço promocional de chf 25 para hóspedes de determinados hotéis, nos quais o Steffani se incluía. Ao questionar a diferença e o por quê de ser cobrado chf 55, nos foi informado que não poderiam cobrar apenas chf 25 em função de termos tido benefícios no quarto. Ou seja, recebemos desconto/upgrade, que nos foi cobrado no passe de ski. O valor do passe de ski é/deveria ser repassado integralmente à estação, então ficou claro que a cobrança do valor mais alto foi para compensar o menor preço pago através do booking.com. Com isso, apesar de toda a ótima estrutura e estadia, restou esta sensação ruim de um excelente hotel.

Tudo, não tenho o que reclamar. Só viajei na época errada, pois a cidade só funciona no inverno.

Bem decorado e espaçoso.

No site informaram que em todos os quartos havia Internet gratis, porém não nos foi fornecido o cabo adequado ao meu notebook e sim wi fi por 20,00 francos. Na minha opinião eles deveriam ter me fornecido wi fi gratis pois não tinham o cabo que mencionaram no site.

Localização, presteza dos funcionários, conforto dos quartos e principalmente do banheiro que é bem grande, com uma banheira de hidromassagem, além da vista do quarto para os Alpes. Lindo e muito agradável para que está de férias. O restaurante também foi bastante adequado, em preço e menu. O vinho, lógico, era italiano, já que o da Suiça aind precisa evoluir. Good place.

friendly lady at reception

room was really ugly and did not correspond to photo in booking.com at all . hotel restaurant overpriced and with unprofessional and non polite staff !!! very disappointed

excelent restaurants in the hotel

the staff were excellent , the Cresta club adds a special flavour to this hotel

fittings in the rooms were perhaps a little aged , could benefit from a revamp.

Staff was great.

SPA not available at all times. Smoking allowed in most hotels bars.

Location,staff, and food

The size of the room and bathroom, amenities, wifi speed cleanness and staff of the hotel efficient.

The Services at all

nothing

I stayed at Hotel Steffani for 2 nights with a group of 10 people last week. We have booked for 5 rooms. The staff was extremely helpful as my kids wanted to go for ski lessons. They arrange for a the instructor and rental gears immediately. Breakfast was the best i had in the whole 11 days stay in hotel around europe. They catered for your needs within the kitchen limits. that works for me. They are very efficient is responding to my emails questions and request for pick up at the train station. The hotel staff were already at the train station even though our train was delayed for 1 hour coming from Salzburg. I fully recommend this hotel as I feel that they give thier personal touch to make my holiday trip most memorable. I would like to mention Ms Anna Talina for being very responsive to my emails queries. The rest of the staff are equally highly commendable.

Everything was flawless, great pool and sauna, fantastic staff, good internet speed, great breakfasts at probably one of the best locations in town for skiing. We'll go back for sure when next time in town.

We stayed in old room, it was immaculate, very good size, comfortable, but designwise you can tell it's old.

I loved the friendly service. The owner very friendly and hospitable. The staff very helpful.... the room was comfortable and cottagey. Very appropriate for the region.

It was all great. I would reccomend it to others.

location / friendly

Very relaxing and welcoming hotel in the heart of St Moritz, 200 metres from the ski area

Loved location and lovely room and views to mountains

Loved it all

It is clean

No internet access and low quality for the price

localisation idéale au centr de la station, très propre

the sraff

This hotel was excellent we were fortunate enough to get one of the three renovated rooms which was stunning. I don't know what the other rooms were like.

Excellent Hotel. Warm staff. Value for Money. Located in the center of city.

Good staff

Very old hotel - really needs a renovation. Poor value for money

Excellent hotel location and room size/comfort.Unfortunately,the stay has been in the low season and most of the hotel restaurants Where cosed.It was not mention it at all in the hotel information. Receptionist person at arrival was not very polite. In general a good experiencia,but it could be improved if the hotel information was completed at the time of the reservation.

Das Hotel ist sehr gut gelegen, gepflegt, hat einen guten Service und verfügt im gleichen Haus über ein sehr gutes Restaurant. Kurz: es ist alles in gehobener Qualität vorhanden, was man braucht.