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Kirchstrasse 40, 3920 Zermatt, Switzerland – Show map
Excellent location – rated 9.4/10! (score from 288 reviews)
Rated by guests after their stay at Swiss Alpine Hotel Allalin.
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398 properties in Zermatt
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288 verified reviews
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Swiss Alpine Hotel Allalin's staff speaks: German
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Grounds, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Skiing, Sauna, Spa, Massage, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Shuttle Service (free), Laundry
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 6 years stays free of charge when using existing beds.
One child from 0 to 3 years is charged CHF 25 per person per night in a crib.
One child from 4 to 12 years is charged CHF 85 per person per night in an extra bed.
One older child or adult is charged CHF 115 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 288 reviews
Value for money
Show reviews from:
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.
Score from 403 reviews Excellent
Close to the ski lifts in Zermatt, Best Western Alpen Resort Hotel features a spa center, a restaurant, and spacious rooms with cable TV.
Score from 518 reviews Very good
The Hotel Mirabeau is in a tranquil area, only 215 yards from the Zermatt train station, and features superb spa facilities and great Matterhorn views.
Score from 222 reviews Excellent
Residence Patricia is located at the entrance to Zermatt, a 10-minute walk from the train station. It features studios and apartments with modern furnishings, free Wi-Fi, and an LCD TV.
Score from 541 reviews Good
view, breakfast, staff, lobby facilities
Loved everything about our stay from the time we checked in to check out! The staff was very friendly and helpful. . The presentation of the breakfast was great ..as was the food ! The room was cozy and quaint.. I definitely will highly recommend this place and when we visit again. . We definitely will stay here again!
That our time there was too short!
Courtesy of the staff. Hotel decoration. Breakfast.
The people at the hotel were very nice and helpful. We had a room with a balcony and a view of the Matterhorn. Breakfast was good. In the afternoon, they did tea one day and wine the next. We really enjoyed the wine. Hotel very close to downtown and train station. Hotel picked us up at the train station when we arrived.
Really wasn't anything that we didn't like.
Friendly staff Fabulous views of Matterhorn Warm cozy atmosphere Free wifi Clean and tidy
No tea and coffee making in room
Very clean, good location and very good breakfast
staff are not welcoming at all
Room was good, Had enough space to move around. Tea was available in the lobby area free of charge. Staff was helpful and nice.
Shover was not staying at a once place. Was turning around for the water pressure. So the shower holder was not holding the shower properly. I kept enough money with me to pay by cash but was charged to my credit card. This was actually in the terms and conditions of the booking which I haven't noticed. Not a big issue but credit card had charged me more for using it to pay for another currency and will again lose money on exchanging the left over CHF in to £s. All the above issues are minor and I have enjoyed my stay at the hotel.
The town is very vibrant & had great atmosphere. The hotel was very good & when the Matterhorn emerged from clouds we had fantastic view of a sunrise lighting up the mountain - a sight we will never forget!
Nothing to grumble about!
Friendly staff, Food was nice, Got a spare toothbrush (i had forgotten mine).
Very helpful and friendly staff
the timetable of the SPA is just impossible! 4pm to 5pm ladies. 5pm to 6pm mixed and 6pm to 7pm men. Very strict and gives little time to enjoy the facilities.
The hotel is very centrally located for hiking and summer season strolling. I loved the interiors that feature beautiful carved wood ceilings throughout - it makes a very charming and cosy atmosphere. Waking up in the brisk mountain air to a lovely wooden ceiling painted with flower wreaths is just heavenly :) It a great place to relax and enjoy the mountains. I didn't have a chance to use the spa but my husband said it's pristine, newly updated and fantastic.
Although I found the lobby cosy and nicely decorated in a traditional, colorful mountain style, I thought it was a bit small. I then learned that there is a large dining room downstairs. The rooms are fantastic with the carved wooden ceilings, but could do with updating the carpet and drapes.
We were greeted at the train station by a kind gentleman offering us a ride to the hotel - immediately upon arrival we felt at home. The owner, who was at the front greeted us with a warm welcome, nice cocktail and directions around Zermatt. We had a lovely room overlooking the Matterhorn with cozy decor and large bathroom. Breakfast was more than we needed and expexted. Great spread and variety. We would highly recommend this hotel to any of our friends. Excellent value for the location and price. Thank you! Pat & Michelle Florida, USA
Receptionin henkilökunta ystävällistä, avuliasta ja ammattitaitoista Aamiainen erinomainen samoin henkilökunta Muu henkilöstö ytsävällistä ja palveluhenkistä. Erittäin siistiä koko hotellissa
The room, the location, the view and the breakfast, we definitely come back to this hotel. מלון מקסים נוף למטרהורן חדרים נוחים ארוחת בוקר טובה מומלץ
They are really kind. So I could have a good time. And I could see matterhorn in the balcony of my room
My own view of the Matterhorn, handy for those early morning shots. Comfortable and well looked after. You could easily stay in to chill... though you are enticed to get outdoors. Spacious room.
Wi-Fi stopped working on my floor on the second night which was inconvenient.
The location, the staff, the decor, the comfort, the food, the view, but I could go on. The title says it all.
There is nothing to dislike in this stylish hotel truly dedicated to it guests.
From our warm, friendly greeting with a complimentary glass of refreshing juice to our departure by complimentary shuttle to the train station, our week stay was superb! Comfortable, cozy room with a view of the Matterhorn, every morning a huge, delicious buffet, comfortable, inviting lounge areas off the lobby, convenient locations, and more.
Right in the middle of the city!!! Porter pick up available from the station!!!
Nothing that I can think of:)
Charming place Staff polite
Bathroom needs to be refurbished asap Level of English should be improved
The staffs are very cordial and helpful.The hotel is very clean and in Swiss style. You can have very clear view of Matterhorn cliff and the mountain from some of the rooms.The hotel is nicely decorated and located near the station and market. There is arrangement for hotel pick up and dropout by battery driven cars.
The staff, especially at reception, were exceptional. Great vistas, great location, very good included breakfast and very welcoming room.
Nothing, although the Wifi was quirky for a couple days. Not sure if it was the hotel Wifi or my IPhone. The staff helped resolve the issue.
All perfect with always a caring big smile.
The alpine spa is very nice, it has a luxurious lounge where guests can relax afterward. The hotel lobby is a good place for relaxing in the evening, plus they provides free drinks and snacks.
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