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Zeughausgasse 9, 3011 Bern, Switzerland – Show map
Excellent location – rated 9.1/10! (score from 466 reviews)
Rated by guests after their stay at Best Western Hotel Bern.
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46 properties in Bern
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469 verified reviews
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Best Western Hotel Bern's staff speaks: German
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Hiking, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs CHF 40 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CHF 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 466 reviews
Value for money
Show reviews from:
In the medieval Old Town, the Hotel Kreuz is in a central location in Bern, a 5-minute walk from the train station.
Score from 1360 reviews Good
In the center of Bern, with an exceptional view of the medieval town and the impressive Alps, the Hotel Allegro Bern features a casino, 3 restaurants, 2 bars and 2 terraces.
Score from 612 reviews Very good
In the heart of Bern’s Old Town, this modern 4-star hotel is just a 2-minute walk from the Swiss Parliament. It features a sauna, a fitness center, a daily breakfast buffet and free Wi-Fi.
Score from 314 reviews Very good
Sorell Hotel Ador is in the City West business district, just a 5-minute walk from Bern’s Old Town and a 3-minute walk from Bern Main Train Station.
Score from 538 reviews Good
The strategic location to city's attractions. Staff was helpful & the facility was value for money.
Location. TV choices were very good. Front desk staff were mostly very good, friendly, efficient - some were not.
I had a room with no view - was a bit depressing. The bed should be more solid - it too easily slid on the floor. No soundproofing to the walls/ceiling.
The quality of the hotel and its location.The staff were extremely helpful, every one of them , and this is a bonus to the Bern best Western. The breakfast was plentiful and varied as well.
The pillows made for two very uncomfortable nights sleep. Both were down filled which didn't give us enough neck support. Perhaps an option for a different firmness via a different filling might help.
Position Friendliness of staff Decor in room
Size of twin room - too small Ringing bell all day and all night
Clean modern rooms with everything you need, plus a few added touches.
When I asked to borrow a bowl, the receptionist said it was possible but I would be charged 5 francs for that. The idea of having to pay for such a simple request, no matter how much or how little, is just unbelievable for a hotel of such alleged standing.
Fantastic location, friendly staff, our meal in the hotel restaurant was excellent, quite expensive but not unreasonable for Bern.
Unfortunately we had rooms at the front of the hotel and there was quite a lot of noise from the bar on the opposite corner on the Saturday night until after midnight. Thankfully the bar was closed on Sunday and all was well!
Great location. Close to the station and the old town.
Couldn't get the tv to work - small issue!
There was no air conditioning in the room so we had to leave the window open and were awakened by noise early each day. The room was a bit shabby and in need of an update. The noise from the hall as well as doors closing in the hall made our door rattle every time someone came and left their rooms on our floor This was disturbing at all hours. The food handling procedures were not good - a staff member serving meals was very sick with a cold or flu and wiped her nose continually with her hand and then served food. This was not very pleasant when it came time to being served by her. I would not recommend this hotel to other travellers for a number of reasons.
The bar manager where we had breakfast in the hotel spent an hour over our breakfast time berating his very pleasant staff about the candles on the table. He was speaking very loudly, repetitive and entirely inappropriate in speaking to his staff in this manner in front of guests staying at the hotel. It made our breakfast experience most unpleasant and we felt terrible for the staff.
good breakfast; easy walking from the station
very overpriced; staff not overly friendly
Breakfast is good. Hotel is in the middle of Bern, short distance to everywhere.
Great Location and friendly staff
Just make sure your not in a Dormer room unless you want to rough it. Only for single traveler. No air conditioning. They provided 2 fans which we appreciated.
Cleanliness. Bed bugs.
Good location, not far from train and close to the centre of Burn.
A shame about the roadworks taking place, but this is out of the control of the Hotel, and didn't impede our access at all.
Location, free wlan, free travel card for Bern.
Size of rooms, breakfast
Large modern bathroom Plenty of space Overall good facilities
We booked a room for 3 people. The sofa bed for the third person was rock hard. It needed a least a mattress and a couple of decent pillows. My daughter did not sleep at all.
Sleeping at the back side at the 5th floor we were awoken every 15 minutes by the bell tower and did'nt sleep at all. Stay at the front side.
Everything meets your four star standard.
The wifi is not always working.
Nothing at all!!!!!!!!!
Pictures are not real, room are very small and not as they showed oon the web site. Really bad experience, we have been travelling in all switzerland and this is the worst place in our live.
I think everything are very nice in this hotel. The location is very near train station.
The hotel is in an excellent location. It's close to the Old Town and the river. Parking was available at a discount rate near by.
The location is perfect for bern city. Clubs are close, stuff is friendly Bed was clean U get a card with which u can use all the public transportation in the city (even the "Gurtenbahn") -u pay 5 chf city tax for that service
I woke up everytime someone opened a door close to ours (it was so loud that i thought someone came into our room) It was not the cleanest room
Very noisy place. The bad is not good and chair is very dirty.
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