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Swissotel Le Plaza BaselMesseplatz 25, 4005 Basel (Show map) Excellent, Score from 188 reviewsThis 5-star hotel is connected to the Congress Center Basel and is only a 15-minute walk from the center of the city. It offers elegant rooms, fine cuisine and up-to-date fitness facilities. All rooms have recently been renovated and feature air-conditioning, wired and wireless internet access, an LCD satellite TV, as well as tea and coffee making facilities. At restaurant Grill25 you can enjoy a wide range of steaks and fresh fish from the grill. Also vegetarian dishes are available. Stores, a hair salon and a pharmacy are located right next to the Swissotel Le Plaza Basel. The Swissotel Le Plaza Basel is about 15 minutes by taxi from the airport, 10 minutes by public transportation from the train station and a 5 minute walk from the musical theater. Hotel Rooms: 238, Hotel Chain: Swissôtel.
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Total Hotel Score:8.6
Based on 188 reviews Guest reviews are written by our customers after their stay at Swissotel Le Plaza Basel. |
Score breakdown
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Score filter |
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Monel
Mature couple
Jerusalem,
Israel
November 15, 2011
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The price
2 out of 2 people found this review helpful, did you?
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9.2 |
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Anonymous
Family with older children
Switzerland
October 11, 2011
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Excellent service, convenient location for cultural events at the Musical theater. I had an excellent discount but could not afford to stay there at the usual top rates. The inhouse grill restaurant could also have been better.
1 out of 1 people found this review helpful, did you?
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10 |
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Eiman
Mature couple
Ryadh,
Saudi Arabia
September 14, 2011
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The kindness of the staff; and there understanding that travelers has some times urgent needs and need to be done; and they were always there to help.
1 out of 1 people found this review helpful, did you?
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10 |
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Vishal
Family with young children
Burgess Hill,
United Kingdom
August 30, 2011
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I booked this hotel through Booking.com special Flash deal offer. The price we paid for the hotel in front of the experience we had during our stay was truely a deal. The hotel staff welcomed us with a smile and even offered help to carry our luggage. The explained us the terms well, and the ongoing construction alongside the hotel. There was no disturbance at all due to construction in the night and we were anyway away during the day times. The best stay we've had till date from the hotels booked through booking.com.
1 out of 1 people found this review helpful, did you?
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10 |
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Petri
Young couple
Bern,
Switzerland
August 2, 2011
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We came to Basel to have 5th wedding anniversary and this Hotel was a perfect choice as we were lucky enough to get a free upgrade to Premier room! I think that the staff was very helpful and friendly. The hotel was confortable and well situated. I can recommend this hotel to anyone.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Group of friends
Switzerland
January 18, 2012
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It does not correspond to a 5 star hotel
Did you find this review helpful?
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5.4 |
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Ara
Solo traveler
Moscow,
Russia
January 14, 2012
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Good hotel but rooms rooms need renovation, no plugs for connecting my Mac. Good brecfast.
Did you find this review helpful?
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8.3 |
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Shuang
Group of friends
heidelberg,
Germany
January 14, 2012
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The location is good. Comfortable to take the bus. Air condition functions not so good
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8.3 |
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Rehman
Family with young children
Versoix,
Switzerland
January 4, 2012
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We had a nice one night stay. Price was excellent as we got a flash deal. Staff was friendly and polite. Very good cleanliness and comfort too. Couldn't enjoy.We couldn't enjoy the steam bath because it was not working. It was really bad. Because steam bath one of them my priority. Over all it was a nice hotel. One more thing as it was a five star hoilday but really doesn't like like fancy.
Did you find this review helpful?
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7.9 |
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Anonymous
Young couple
United Kingdom
January 3, 2012
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Excellent restaurant, spa and fitness facilities, quick walk from town centre, friendly staff, lovely rooms Breakfast was a bit expensive
Did you find this review helpful?
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9.2 |
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Talal
Young couple
Lausanne,
Switzerland
December 21, 2011
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We went to Basel to see the Christmas Market. The hotel location is very good as the tram station is directly in front of it (Messeplatz). Take tram #2 to get to downtown where the market is, it takes about 4 to 5 min and then 3-4 min walking, so this was very convenient. Tram #2 also continues to the main train station and takes about 7 min to get there, which was also very convenient as we arrived to Basel by train. We stayed only one night and we didn't have breakfast in the hotel, so we basically didn't have much time to interact with the staff. The room was clean, the bed was comfortable (apart from the pillows). There is a water boiler in the room and all necessary utensils and products to make coffee and tea. There is a safe, a minibar and an ironing board, however we didn't use any of those. You have the possibility to store your luggage after checkout in the hotel. I put that the value for money is good because we booked the room with a special discount deal. I don't know if the value for money will still be good with a regular price. The pillows in the room were all feather pillows. We were unable to sleep properly as we founf them very uncomfortable. We didn't ask to see if the hotel had other types of pillows as we only stayed one night. There is wired and wireless internet in the room but it's not free.
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
Japan
December 16, 2011
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Friendly staff and fairly good comfy room. travel card is bonus.
Did you find this review helpful?
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8.3 |
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Anonymous
Young couple
Portugal
November 15, 2011
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Cleanliness, confort, friendly and helpfull staff.
Did you find this review helpful?
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9.2 |
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Anonymous
Mature couple
Switzerland
November 5, 2011
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We liked the very friendly, efficient and helpfull staff. The hotel is very comfortable, with good sized rooms and very pleasant bathrom. We have no negative points.
Did you find this review helpful?
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10 |
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Douglas
Mature couple
Fort Collins,
United States of America
September 23, 2011
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Room was high tech and well designed. The location is central for business but the hotel was under construction. The noise started before 8am in the morning. As five stars hotels goes this was more a 4 Star
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7.9 |
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Anonymous
Mature couple
United Kingdom
September 19, 2011
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Convenient for Railway Station which was main reason for selecting the Hotel. Thought that the room rate was rather expensive and the cost of the buffet breakfast was no good value for money.
Did you find this review helpful?
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6.7 |
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Elizabeth
Solo traveler
london,
United Kingdom
September 16, 2011
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There was nowhere to sit in the reception area and it was very noisy the cooked breakfast was cold and the boiled eggs were not cooked
Did you find this review helpful?
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5.5 |
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Anonymous
Group of friends
United Kingdom
August 31, 2011
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The bed was devine! We had travelled all day from Italy, staff were welcoming, the room was very comfortable and quiet.
Did you find this review helpful?
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10 |
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Anonymous
Young couple
Switzerland
August 24, 2011
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They have a good Gym/spa, good location, easy acess by public transportation. Very friendly staff Breakfast is a joke, it cost 32 chf for a choice of a 4 star hotel!
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
United States of America
August 23, 2011
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Staff were excellent and kept apologizing for the construction. However, we were not aware of any construction noise. Our room was quiet, excellent. Would happily stay there again.
Did you find this review helpful?
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9.6 |
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Musa
Group of friends
Karlsruhe,
Germany
August 7, 2011
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Very nice staff, good location Old mobiles, construction activities in and on the hotel
Did you find this review helpful?
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6.3 |
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Julie
Group of friends
Acworth,
United States of America
July 22, 2011
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Our first trip out of the usa and we were told not to expect much from the hotels in Europe. We were pleasantly surprised by the cleanliness of the hotel and the wonderful attitude of the staff at the front desk!! We loved everything about it!! It was a little out of our way but we knew that when we booked it.
Did you find this review helpful?
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9.2 |
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Donald
Solo traveler
Dolphin Square,
United Kingdom
June 6, 2011
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Quiet room, excellent reception staff, No 1&2 trams outside the door and the hotel provided a free city transport card for the duration of the stay- how fantastic to get this these days! Fitness cente also excellent- I had it all to myself in afternoons. Kettle and refreshent facilities also provided. On this I will definetly stay at a Swissotel again.
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
France
May 24, 2011
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The sauna and fitness area was open 24 hr. Reception very roomy and light. And a special offer brought this hotel into relatively affordable range. Bit slow at check-in. We were the only guests there!
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
United States of America
January 31, 2011
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Great Staff. Good location for business and easy access to the centre of Basel. Hotel charges for everything: internet, breakfast
Did you find this review helpful?
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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