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Newest reviews for Cascada Swiss Quality Hotel

  • Bruno
    August 30, 2014

    Young, friendly and helpful staff. Clean room and nice bathroom. Easy access location from train station. Nice simple breakfast. Relax stay, will go back if possible.

    Noisy night, people screaming and since window has access to inner area, not sure if noises from street or other rooms. Staff confused the orders from us and others with the eggs on breakfast, but still friendly, which is nice.


  • Kevan
    August 29, 2014

    - friendly staff - clean. - spacious room with all needed facilities.


  • Wayne
    August 21, 2014

    Free mini bar, comfortable room

    Dinner prices in restaurant a bit expensive


  • Richard
      United Kingdom
    August 20, 2014

    I loved this hotel, I stayed in 4 hotels in Switzerland on my holidays and this one was by far my favorite


  • Muhammad
      Saudi Arabia
    August 12, 2014

    Good hotel, staff, breakfast, a little bit narrow walk way and lift.


  • Chandra
    August 5, 2014

    Staff n location

    Cots r very small for 2 people, even rooms r small


  • Anonymous
      United Kingdom
    July 27, 2014

    I really like the interior design and the facilities provided in the bathroom. The room is very clean and tidy. Very good quality hotel ! The breakfast at the hotel was really good too! They got a lot of choice of food.


  • Jianbo
    July 26, 2014

    Spacious room gave a big surprise!


  • Chih
    July 25, 2014

    The location is very well to visit by walking! The breakfast is good!


  • Je
    July 20, 2014

    the hotel rooms are very innovative and with excellent hospitality such as a complimentary mini bar

    there was a very narrow walkway in the public bathroom


  • Peter
    July 15, 2014

    The girls in recep and at breakfast were amazingly helpful. Good location short walk to train and old town. Great value for lucerne, awesome breakfast.



  • David
      United Kingdom
    July 13, 2014

    Super friendly staff who made us so welcome, highly informed re Luzern. Excellent restaurant on site. Superb location, all excellent.

    Just slight problem of the 'wet room ' shower which made the bathroom floor far too wet.


  • Ofer
    July 9, 2014

    Decoration of the room, good breakfast, close to the old city.

    Toilet were dirty when we arrived. The sofa bed was very uncomfortable for the kids (It had a hight differences when oppened to a bed).


  • Lisa
    July 8, 2014

    Staff friendly and helpful; large comfortable room for 3; borrowed the hotel bikes and had a great ride around town

    Noisey air cond and outside at times


  • Pamela
      United States of America
    July 8, 2014

    Location. Walking distance to Old Town. Parking. Breakfast.



  • Ka
      Hong Kong
    July 4, 2014

    free mini bar, wifi is good


  • Danielle
    July 1, 2014

    Great breakfast. 5 minute walk from station. Helpful staff. Adjoining restaurant, Bolero, has great food. We stayed in room 503 and view from the balcony was of Mount Pilatus. Complimentary beer and water each day. Would definitely recommend this place.


  • Anonymous
      United States of America
    June 27, 2014

    Location, Free Breakfast, WiFi



  • Melanie
    June 25, 2014

    We stayed in a Deluxe Double Room with 2 adults and a 3yo child. Plenty of room for us and nice big bath in bathroom for our child. Shower was great with plenty of water pressure. Nice clean room with comfortable bed. Good breakfast with nice range and taste made-to-order omelettes. Had a delicious dinner at Bolero restaurant but quite expensive. Reception staff were very friendly, accessible and accommodating. Close to train station and easy walk into old town.

    Wished I knew that the items in the mini-bar were complementary before I left. Room temperature was quite warm at night even when air conditioning turned all the way down. Wi-Fi was a bit hit and miss, dropping out often and only quite weak signal. Didn't seem to have much ventilation in bathroom so everything really steamed up after showering.


  • Ravneet
    June 25, 2014

    Amazing place to stay. Away from the hussle but still very close to station and the chapel bridge. Amazing staff and super friendly girl named Sabrina. We loved the hotel. Way better than some of the other hotels in Lucerne.

    Restaurant only served Spanish food and was a bit expensive. The breakfast was just ok. Maybe we were pampered with amazing breakfast at other European hotels that's why we left that it lagged something. Staff in the restaurant wasn't very friendly during breakfast time.


  • Leon
      United States of America
    June 17, 2014

    Close to rail station, Lake Lucerne and Chapel Bridge.

    Avoid tapas bar in Bolero restaurant. Horribly overpriced. Otherwise, this was a fine hotel for our one-night stay.


  • Nabeel
    June 16, 2014

    Excellent location. Check in was very smooth. Reception was very helpful. Early check in was allowed. Room was spacious, clean. Nice bathroom with all required amenities. Free drinks in the refrigerator was a surprise, different from most other hotels. Wi fi connection was good. Reception always had friendly staff ready to help with any matters. Breakfast was good, nice staff at restaurant. Overall it was a nice experience to stay at Cascada.

    Bathroom glass at bath tub was not big enough to prevent water spilling onto the floor. Very small elevator.


  • Anonymous
      United Kingdom
    June 15, 2014

    Room was clean, comfortable and a decent size. Staff were friendly and helpful. Breakfast was good.

    A little bit to far from town centre. We also left an item behind at the hotel which they were unable to locate. Internet connection wasn't great.


  • Jian
    June 15, 2014

    A good and comfortable hotel. We stayed in a bigger room (2 adults, 2 young children), and the size is just right. When we were in Lucerne, the temp was +/-30C, and was hot during the day. We loved the air conditioning system of the hotel.


  • Hong
    June 10, 2014

    1. Cozy room, modern decoration. 2. Nice breakfast. 3. Hotel restraurant is very good.

    1. The price performance is not so good. 2. The internet is very slow.


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