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Newest reviews for Hauser Swiss Quality Hotel

  • Anonymous
      Singapore
    August 10, 2014

    wood decor, pine wood pillow

    9.2

  • Robert
      Australia
    August 5, 2014

    Excellent restaurant and service. Free transport to and from hotel Very comfortable room

    Continental breakfast only

    7.9

  • Rodney
      Australia
    July 31, 2014

    Staff

    No sheets

    7.9

  • Patricia
      Australia
    July 19, 2014

    Location, comfort, cleanliness, great staff, facilities...all excellent

    Nothing

    10

  • Kiyoshi
      Japan
    July 5, 2014

    The atmosphere at the hotel, from check-in to check-out, made us feel comfortable. The restaurant in particular convinced us of our right selection as our stay at St. Moritz.

    One waiter commented on our "Ja Ja" in Japanese that he told me of very ugly slangs in German. I was annoyed at his way of fooling poor English speakers. This is the only point that disappointed us.

    10

  • Chan
      South Korea
    July 1, 2014

    Room was spacious and clean and quiet.

    Although they confirmed by e-mail to send a shuttle bus to the station, they did not send the bus and I had to call them to ask for a bus. Quality of breakfast was below average.

    6.3

  • Yun
      China
    June 20, 2014

    Friendly staff, good location

    7.5

  • Keith
      Australia
    June 19, 2014

    overall everything taxi transfer to and from train station was a great relief

    10

  • Wei
      China
    June 11, 2014

    Beautiful view from the window, and very helpful of the people at the reception desk

    Not noted

    9.6

  • Habib
      United Kingdom
    June 11, 2014

    HOSTEL DIGUISED AS HOTEL

    WHERE DO I START. IF ONLY MONEY SPENT ON TOILETS CHANNELLED INTO ROOMS DEVELOPMENT

    3.3

  • Anonymous
      New Zealand
    June 2, 2014

    Hotel located in the centre of St Moritz. We were lucky to be upgraded to a room with balcony and small lake view. The highlight was the amazing view of the snow capped mountains while lying in bed. Very good food in the cosy restaurant on the ground floor. We also appreciated the train station pick up and drop off service.

    Very small lifts - but these seem to common in some Swiss hotels so not really an issue.

    10

  • Kamman
      United States of America
    June 1, 2014

    The staffs are helpful & location is great!

    Even it is cool outside, the room is hot that we lost sleep because of that. Air condition will be a great help!

    7.9

  • Wesley
      United States of America
    May 22, 2014

    The room was clean and comfortable and the breakfast was ok. The internet worked well most of the time. Good location. Free bus and train voucher was greatly appreciated. Good shower tub,

    For a hotel in the center of St Moritz, I guess I was expecting more. There were no wash cloths in the bath but the bath was ok. I have heard about the washcloth situation in Europe but after several trips to Europe, this is the first hotel that has not had washcloths in the bath. Also, the towels were made of pretty thin material. Also, they did not change the glasses in the room.

    7.9

  • Jolanda
      Switzerland
    May 21, 2014

    Reception staff did not greet upon arrival and seemed to be annoyed that I interupted her. Breakfast staff was good and friendly.

    5.8

  • Girish
      India
    May 12, 2014

    Location, staff, food, bakery. Mr Hauser and his family and their hospitality was brilliant.

    No one informed us that it was off season in May. Booking.com showed hotels not available or no vacancy. Me and my wife were the only two tourist in the entire city. Everything was shut.

    8.8

  • Vincent
      Australia
    May 11, 2014

    transport from and to the station

    That there were no tea/coffee making facilities in the room

    9.6

  • Anonymous
      India
    May 8, 2014

    Pick up and drop, which was not mentioned in your voucher.

    Temperature control in room. The facilities missing, especially tea coffe kettle.

    6.7

  • Elizabeth
      United States of America
    May 4, 2014

    I loved the simple woodsy feel of my room. It was very quiet and very comfortable. The internet worked the best of any all over Switzerland. I loved the kind receptionist when I checked in who said, when I told her that the taxi driver had suggested Steffani's restaurant (close by because it was pouring rain), "But why would you go anywhere but our restaurant?" Why indeed? It was superb! And as good as the food was, the service was even more excellent! And I fell in love with Hauser chocolate! The next morning I bought a few pounds for my friends, family, and co-workers! And then, when I was expecting to walk to the train station, the kind man drove me down in the It was just a wonderful experience and I hope to go back some day.

    Well, this is just me- but I really do not like the "all-in-one" comforter for the bed. I find the thick comforter much too hot, but nothing (the only other choice) is much too cold so I spent the night switching between covering up because I was too cold and kicking off the giant comforter because it was too hot. But I had this problem all over Switzerland except in Zermatt, where they had a sheet and two blankets. I peeled back one blanket and it was the perfect thickness. The one giant thick comforter just doesn't give enough choice...

    10

  • Larissa
      United Kingdom
    April 29, 2014

    Staff are lovely, restaurant below great, fab location.

    Shame hotel guest have to pay for on site parking

    9.6

  • Anonymous
      Spain
    April 27, 2014

    Many thanks to the staff for my nice room and the tourist information. The waitress and waiters very friendly. Excellent breakfast. The restaurant at night is charming. I hope coming again!!!

    9.6

  • Anonymous
      Switzerland
    April 6, 2014

    The location is great. Little plate of their homemade cookies was a very nice touch. Room was very basic but clean and fine.

    Wifi was spotty.

    8.3

  • Anne
      United Kingdom
    April 4, 2014

    Every one of the staff we encountered were professional and friendly; couldn't do enough. The food was superb; good quality, well prepared and the breakfast excellent.

    Leaving!

    8.5

  • Nancy
      Switzerland
    March 10, 2014

    The location was good.

    9.2

  • Dr
      United Kingdom
    March 9, 2014

    Very good location Very friendly staff

    Single bedroom was very small with no Wi-Fi connection

    7.5

  • Shinya
      Switzerland
    March 6, 2014

    Great location. Staff was very friendly. Clean and cosy room with bathtub.

    Seemed that walls of the room were thin, but was not a big problem.

    7.5

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