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Pilatusstrasse 1, 6003 Luzern – Show map
Excellent location — rated 9.4/10! (score from 367 reviews)
Rated by guests after their stay at Hotel Monopol Luzern.
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141 properties in Luzern
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367 verified reviews
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Hotel Monopol Luzern's staff speak: French, English, German
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Food & Drink
Restaurant, Bar, Snack bar
Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Private check-in/check-out, Laundry, Shoeshine, Meeting/banquet facilities, Barber/beauty shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout
French, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
One child under 2 years is charged CHF 50 per night in a child's cot/crib.
One child from 2 to 11 years is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed. Charges may be applicable.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Monopol Luzern accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 367 reviews
Value for money
Show reviews from:
The Hotel Astoria is located in the heart of Lucerne, only a 5-minute walk from the Culture and Convention Centre, the lakeside promenade, the famous Chapel Bridge and the train station.
Score from 522 reviews Very good
Hotel Alpina occupies a charming historic building right next to the Lucerne Train Station and the KKL Convention Centre. The Chapel Bridge is just a 3-minute walk away.
Score from 472 reviews Very good
The Ameron Hotel Flora enjoys a prime location 150 metres from the Chapel Bridge and 300 metres from the train station and Lake Lucerne. It offers stylish rooms.
Score from 1056 reviews Very good
The family-run Continental-Park Hotel Lucerne is located 100 metres from Lucerne Train Station and offers free Wi-Fi in the entire property; an on-site underground garage parking and air-conditioned...
Score from 453 reviews Very good
Excellent Location Helpful Staff
Poor Wi-Fi. I only wanted to Skype with family back home and was struggling with the signal. Breakfast was just OK.
Location Spacious room size
Dangerous windows for younger kids Old carpet Uncomfortable beds Bathrooms old fashioned Mosquitoes No fan and hot rooms
close to transport and town. friendly staff.
no air conditioner. its a 4 star hotel should have air conditioner.
Receptionist on checking in very helpful as to guide, tours, info etc She also was very friendly and helpful at breakfasts in the dining room. Very pleasant lady. Location. This was our 2nd stay, last stay being 2008. Excellent location. Rooftop bar with great views.
Had to request a shower cap normally provided. As we were a family of 3 as per our booking we had to request the 3rd bath towel. On day 2 had to call housekeeping and ask them to replace toilet paper, a basic necessity Dining room atmosphere for breakfast very school dinner hall like.
Close to bus and trains In center of town Has starbucks in lobby
No pool Lack of English and children channels
the hotel is very close to the railway line and reasonably priced for Luzern/Switzerland. Breakfast good; staff friendly
perfect location, in the middel of the town, next to museum and concerthall.
at saturday evening they have a rooftop terrace, which produces a lot of noise, so early sleeping is virtually impossible
Location near train station. Very spacious room and washroom
The hotel has a Starbucks underneath, a bar on one side & good pizza on the other & there's A bar on the top of the building with magnificent views. We also booked a trip through them & got a great discount!
Switzerland is expensive. It just is, so everything costs more!
If you like a disco in the same building and a drumming beat until 3am then this place is perfect for you.... The room is nice, but the rest of the hotel feels cramped in.
price, noise, lack of an entrance hall, feeling of being cramped in, parking facility is horrible and basically not marked at all, you have to stop your car in a no-parking zone to go ask at the front desk to open the tiny backyard.
Location Not a bad stay for 24 hours but if going to Luzern again would choose a different one in the same area.
Rooms stuffy, bad odor had to change room right when we came in. The other was a little better but it is an old hotel needs some renovation, the building from outside looks nice but amenities and furniture have done their part sometime ago.
No coffee in rooms
Great location - near station, lake and Old City.
Fast food outlets so close to lobby.
Good beds, big room and bathroom, extensive breakfast buffet.
No A/C on hot nights.
Big room, good breakfast, location very near train station.
After a long journey (plane to Zurich), then train from Zurich to Luzern, it was sooo nice to find the hotel right across the street from the train station (it was 11:00pm). Very nice staff, quiet location, tidy rooms! After a long, tiring day at work (I was on a business trip), it was really nice to be able to just visit the city centre without having to walk too much. Can't complain really, I enjoyed the stay and will definitely be back also on vacation!Thank you to the lovely staff!
great location, staff extremely friendly, walking distance from the lake
hotel needs refurbishment a bit expensive
Location, Architecture, Facilities, Staff
Easy access from the train station. The breakfast was decent and staff was friendly. The room was a nice size and the beds were OK.
We found upon arrival that the guest rooms do not have air conditioning and even with the fan provided the summer temperature can be uncomfortable. By the way, this is not the only hotel in the city without A/C in guest rooms.
It is close to the train station. Very convenience.
Location was great and Starbucks in the lobby added value in the mornings.
I, as a big tea drinker, would have liked to have a water boiler in my room together with a cup, but fortunately there was a boiler in ice room for the entire floor to use.
location, breakfast was fantastic
No coffee making facility in room.
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