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Property highlights

Free WiFi

Places of interest:

KKL Culture and Convention Centre Lucerne (0.2 miles) Chapel Bridge (0.2 miles) Rosengart Collection Lucerne (0.1 miles)
Show map Hotel Monopol Luzern

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Score from 447 reviews Very good 8.2/10

Newest reviews for Hotel Monopol Luzern

  • Shahzad
      Pakistan
    29 August 2014

    Location Spacious room size

    Dangerous windows for younger kids Old carpet Uncomfortable beds Bathrooms old fashioned Mosquitoes No fan and hot rooms

    5.4

  • Anonymous
      Australia
    26 August 2014

    close to transport and town. friendly staff.

    no air conditioner. its a 4 star hotel should have air conditioner.

    8.8

  • Claire
      South Africa
    24 August 2014

    Receptionist on checking in very helpful as to guide, tours, info etc She also was very friendly and helpful at breakfasts in the dining room. Very pleasant lady. Location. This was our 2nd stay, last stay being 2008. Excellent location. Rooftop bar with great views.

    Had to request a shower cap normally provided. As we were a family of 3 as per our booking we had to request the 3rd bath towel. On day 2 had to call housekeeping and ask them to replace toilet paper, a basic necessity Dining room atmosphere for breakfast very school dinner hall like.

    8.8

  • Paul
      United Kingdom
    16 August 2014

    Close to bus and trains In center of town Has starbucks in lobby

    No pool Lack of English and children channels

    7.5

  • Anonymous
      Australia
    15 August 2014

    the hotel is very close to the railway line and reasonably priced for Luzern/Switzerland. Breakfast good; staff friendly

    7.5

  • Sher
      Malaysia
    11 August 2014

    Location near train station. Very spacious room and washroom

    9.2

  • Harald
      Switzerland
    4 August 2014

    If you like a disco in the same building and a drumming beat until 3am then this place is perfect for you.... The room is nice, but the rest of the hotel feels cramped in.

    price, noise, lack of an entrance hall, feeling of being cramped in, parking facility is horrible and basically not marked at all, you have to stop your car in a no-parking zone to go ask at the front desk to open the tiny backyard.

    7.9

  • Nader
      Switzerland
    2 August 2014

    Location Not a bad stay for 24 hours but if going to Luzern again would choose a different one in the same area.

    Rooms stuffy, bad odor had to change room right when we came in. The other was a little better but it is an old hotel needs some renovation, the building from outside looks nice but amenities and furniture have done their part sometime ago.

    6.3

  • Stephen
      New Zealand
    26 July 2014

    Location

    No coffee in rooms

    9.2

  • Brian
      Australia
    26 July 2014

    Great location - near station, lake and Old City.

    Fast food outlets so close to lobby.

    7.1

  • Marije
      Netherlands
    25 July 2014

    Good beds, big room and bathroom, extensive breakfast buffet.

    7.9

  • Stuart
      United Kingdom
    20 July 2014

    Location

    No A/C on hot nights.

    7.5

  • Elan
      Hong Kong
    19 July 2014

    Big room, good breakfast, location very near train station.

    7.5

  • Ionela
      Ireland
    14 July 2014

    After a long journey (plane to Zurich), then train from Zurich to Luzern, it was sooo nice to find the hotel right across the street from the train station (it was 11:00pm). Very nice staff, quiet location, tidy rooms! After a long, tiring day at work (I was on a business trip), it was really nice to be able to just visit the city centre without having to walk too much. Can't complain really, I enjoyed the stay and will definitely be back also on vacation!Thank you to the lovely staff!

    10

  • Mihaela
      Romania
    10 July 2014

    great location, staff extremely friendly, walking distance from the lake

    hotel needs refurbishment a bit expensive

    9.2

  • Jayant
      United Arab Emirates
    10 July 2014

    Location, Architecture, Facilities, Staff

    10

  • Anonymous
      U.S.A.
    10 July 2014

    Easy access from the train station. The breakfast was decent and staff was friendly. The room was a nice size and the beds were OK.

    We found upon arrival that the guest rooms do not have air conditioning and even with the fan provided the summer temperature can be uncomfortable. By the way, this is not the only hotel in the city without A/C in guest rooms.

    7.5

  • Phimchanok
      Thailand
    8 July 2014

    It is close to the train station. Very convenience.

    9.6

  • Beng
      Singapore
    8 July 2014

    Location

    8.8

  • Andre
      Estonia
    7 July 2014

    Location was great and Starbucks in the lobby added value in the mornings.

    I, as a big tea drinker, would have liked to have a water boiler in my room together with a cup, but fortunately there was a boiler in ice room for the entire floor to use.

    8.8

  • Peter
      Australia
    7 July 2014

    location, breakfast was fantastic

    no airconditioning

    8.3

  • Andre
      Switzerland
    3 July 2014

    No coffee making facility in room.

    7.9

  • Anonymous
      India
    30 June 2014

    Location

    Rooms

    6.3

  • Ying
      China
    29 June 2014

    Very good location, almost zero meters to the train station, lake view of the room, nice staff of reception and restaurant! Strong recommend!

    8.3

  • Sylvia
      Switzerland
    24 June 2014

    Proximity to lake, old town, KKL and trainstation. Excellent breakfast choices. Friendly staff.

    It can get unpleasantly hot in rooms in summer even with fan provided.

    7.9

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