Hotel Monopol Luzern  

The location next to the train station was fantastic, the room was large & quiet, the barthroom generous, the little Asian girl on the reception is an absolute treasure. All in all, a fantatstic experience at an incredibly cheap price !

Absolutely NOTHING

Fantastic and a great hotel to stay. Very helpful staff and very good breakfast and close to station.

Perfect location..

luckily wasnt that warm, the time when i came.. there is no aircond inside the standard room that i got, tho it was upgraded..

Perfect location. Close to train station and all main points in the city. I got a large room as I was travelling with my 2 kids. Mr. Ivan Sucic from the front desk provided us a fantastic service and support. Thanks.

small TV

Perfect location, very close to train station. Nice bath tube. Very sympathetic staff, specially at the front desk.

Could hear water being flushed in other rooms, and other guests knocking doors and speaking loudly early in the morning (maybe they thought they were in a Disney excursion). Anyway, didn't hear sound from outside the hotel, what was good. Old small TV placed close to the feet of the bed, so it was almost impossible to watch it without getting a neck pain.

What 'can't' I say about the Monopol! Service is professional, top notch; rooms were spacious and modern; breakfast was scrumptious with a great view; location is perfect!! Huge unexpected bonus--Starbucks in the lobby!

Great location, fair price, except parking

Brilliant location, Friendly, Exceptionaly clean...

Perfect location, friednly staff, Starbucks coffee shop on a ground floor, a really perfect Lounge bar above, among the best I ever observed during my European trips.

Havent found any air conditioning device that should by notion be present in such a hotel rated by four stars. Instead, there was a ventilator that's might be some solution for a winter season but not one for summer...

Just front of the main station. Histrical and beautiful building. Very large and clean room. Finally very reasonable price. Perfect!

We wish more various kind of breakfast only.

Good location-across from the train station and the lake with its ferries and the bridges that take you into the old city. We had asked for a quiet room facing a side street which we did receive. The room was very large, sitting area with a pullout couch, large desk, big bathroom and clean. Comfortable beds. Breakfast buffet was fine. Room had no air conditioning but we had a portable fan which was adequate.

The hotel entrance shared space with a Star Bucks..Since the main entrance is on the corner opposite the train station there seemed to be alot of people gathering outside , partially because of the take out coffee and the little bar next door. However everyone is orderly and by the ;late evening there is no one outside.

Location is amazing, directly beside the train station of Lucerne, restaurants and marts are so close, clean rooms and nice breakfast. Nice staff. I booked standard double room, with 2 children below 6 years, stayed for free and also the room had an extra bed (free) embedded inside the wall.

Nothing, was really great

Our room was fantastic tucked away at the back, which what we wanted, peace and quiet, as we had just completed a hectic tour of Italy. The bathroom was enormous but most of all its close proximity to the train station and Luzern in general, walked out the front door and you were only minutes from walking over the lake bridge to Old Luzern, or catching a ferry, just great location