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Free WiFi

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Rosengart Collection Lucerne (0.2 miles)
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Newest reviews for Waldstätterhof Swiss Quality Hotel

  • Eline
      Netherlands
    September 15, 2014

    location was great, near station, near old town. Nice parking facilities.

    not all staff was tained well and service therefor was not optimal. the business rooms do not have seperate beds: just seperate matrasses. The bathroom is very open, it does not provide much privacy. The safe does not have space for a laptop. Nice room: but not for business purposes and sharing with a colleague.

    7.1

  • Anonymous
      United States of America
    September 14, 2014

    Sewage odor in bathroom when exhaust fan was turned off.

    9.6

  • Bathsheva
      Israel
    September 8, 2014

    Comfortable, quiet, excellent location. Our room was nice and airy. It had a small balcony facing the lovely backyard court. It was equipped with refrigerator and electric kettle etc. Very good breakfast choices. We enjoyed staying there for 7 nights.

    Room cleaning was somewhat poor. It says that they provide fresh bed linens every 3 days (which is absolutely acceptable). We had to ask for linens change after 4 days, but while coming back from a day trip we realized that it wasn't done.

    9.2

  • Eileen
      United Kingdom
    September 4, 2014

    Nicely decorated comfy bed clean/small nice front staff accommodating.safe hotel car park BOOK IN ADVANCE as it is small

    Didn't like the pillows they were huge (only one) and uncomfortable. Small room dark looked out onto corner of building over extractor fans.(to be fair they did go off late evening) NO BAR in hotel.

    5.4

  • Wen
      China
    August 28, 2014

    Wifi

    4.2

  • Nancy
      United States of America
    August 28, 2014

    This hotel is near the train station and within walking distance of most attractions. Most of the staff was very friendly and helpful. The room was very clean and looked recently updated.

    The stairs in the room are very dangerous at night. They are very dark and it is hard to see where one ends and the other starts. A handrail would be very helpful.

    8.3

  • Irene
      United States of America
    August 24, 2014

    Breakfast was good.

    We were unable to get WiFi in the room. The bathroom was so cramped that the door practically hit the toilet. We had to ask to change rooms several times before we found one that was sufficiently acceptable. Location was opposite a train station, but convenient to the old city.

    7.1

  • Laura
      Australia
    August 24, 2014

    Location, double bed instead of 2 singles together

    Despite being a double bed, had single covers, very very noisy from other guests in halls, through room walls, construction next to hotel, sleep very poor- hotel must know it's noisy as it provides hotel brand earplugs

    4.2

  • Bhakkawat
      Thailand
    August 22, 2014

    - Very close to the train station - Variety of Breakfast - Early check-in

    - No air conditioner

    8.8

  • Joslyn
      United Arab Emirates
    August 19, 2014

    Excellent location,very central,beside railway station.within walking distance of most attractions,friendly and helpful staff,very good breakfast.

    7.9

  • Chung
      Australia
    August 18, 2014

    Room very small No air-conditioning in hot susmmer day

    Cleanliness Very obliging staff

    6.7

  • Debbie
      United Kingdom
    August 17, 2014

    Rooms very comfortable Breakfast excellent with plenty of choice All areas of the hotel were clean and tidy. Good location, close to train station and lake

    No negatives as far as I am concerned.

    10

  • Philip
      United Kingdom
    August 15, 2014

    Handy for the station. Staff were helpful.

    Restaurant had limited menu. Service only moderate.

    6.7

  • Fung-ee
      Thailand
    August 15, 2014

    No carpet in room, very good

    But key holder very heavy

    9.6

  • Anonymous
      United States of America
    August 12, 2014

    Very clean hotel .fruendly, competent staff .

    There is no air conditioning and no outside area such as a patio or pool .I would post the fact that there is no air conditioning on the Internet site

    8.3

  • Jun
      China
    August 10, 2014

    The location

    7.5

  • Yongtao
      China
    August 4, 2014

    LOCATION AND CLEANLINESS

    VERY SMALL ROOM with small bed

    6.3

  • Andre
      Brazil
    August 3, 2014

    Location, no carpet.

    Wi-fi passwords are provided to each specific electronic device and have to be reinserted several times a day, poor signal also. Room has no air con, so a fan was installed - even with this arrangement it was still warm inside (had to open the windows during the night, thus letting noise come in). Food in the restaurant was regular, at most. Shower cabin was the smallest among 8 hotels in Europe we've been in the last month.

    7.5

  • Koon
      Hong Kong
    July 31, 2014

    Breakfast

    No A/C facility !

    5.4

  • Barry
      Switzerland
    July 28, 2014

    Excellent location next to the train station. Decent breakfast. Friendly staff.

    The design of the rooms was too contemporary for my liking, and the rooms felt a little uncomfortable. Frosted glass door for the bathroom only gives the illusion of privacy, but is not very private at all. No bar for a nightcap.

    6.3

  • Xiran
      France
    July 27, 2014

    The breakfast is very good, the location is excellent.

    7.9

  • Yoke
      Singapore
    July 25, 2014

    It is very convenient

    8.8

  • Linli
      United Kingdom
    July 25, 2014

    Free upgrade to a business suite which was very spacious and beautifully designed. Great location to be near the train station and a 10 minute walk to the old town area.

    Staff forgot to set up room for an extra person before we checked-in. A little pricey.

    9.2

  • Lawrence
      China
    July 25, 2014

    The superb location, spacious room, convenient parking facility and friendly staff are all the reasons for me to stay there again in my next trip!

    7.9

  • Jeremy
      Australia
    July 24, 2014

    Really close to the major attractions, plenty of places to have a bite to eat or a drink and extremely helpful staff

    9.6

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